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Shangri-La Guilin

Photo gallery for Shangri-La Guilin

Exterior
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Terrace/patio
View from room

Overview of Shangri-La Guilin

Shangri-La Guilin

5.0 star property
Luxury hotel in Qixing with 2 restaurants and indoor pool

9.0/10 Superb

270 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
111 Huan Cheng Bei Er Lu, Guilin, Guangxi, 541004
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)

Room options

About this area

What's nearby

  • In Qixing

Getting around

  • Guilin (KWL-Liangjiang Intl.) - 42 min drive
  • Guilin North Railway Station - 11 min drive
  • Guilin Railway Station - 16 min drive
  • Guilin South Railway Station - 23 min drive

Restaurants

  • Cathay Chinese Restaurant - 4 min drive
  • Scoozi bar - 5 min drive
  • Jinlongzhai - 5 min drive
  • Hao Heng Shi Jia - 5 min drive
  • Rosemary cafe - 5 min drive

About this property

Shangri-La Guilin

Located near a train station, Shangri-La Guilin is a great choice for a stay in Guilin. Guests can indulge in massages, facials or body treatments, and Li Cafe, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a poolside bar and a health club. Fellow travellers like the helpful staff and walkability.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 439 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site extended parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • Fitness classes
  • Golf lessons nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/games room
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms. Services include facials and body treatments.

Dining

Li Cafe – This buffet restaurant serves breakfast, lunch and dinner.
Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required.
U Bar – On-site bar.
Lobby Lounge – On-site lobby lounge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 128 for adults and CNY 128 for children (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CNY 350.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Guilin Shangri-La
Guilin Shangri-La Hotel
Shangri-La Guilin
Shangri-La Guilin Hotel
Shangri-La Hotel Guilin
Shangri La Hotel Guilin
Shangri-La Guilin Hotel
Shangri La Hotel Guilin
Shangri-La Guilin Guilin
Shangri-La Guilin Hotel Guilin

Frequently asked questions

Does Shangri-La Guilin offer free cancellation for a full refund?
Yes, Shangri-La Guilin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Shangri-La Guilin?
As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at Shangri-La Guilin on 5 Dec 2022 start from $85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Shangri-La Guilin?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Guilin?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool.
Are pets allowed at Shangri-La Guilin?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Shangri-La Guilin?
Yes, there's free self parking.
What are the check-in and check-out times at Shangri-La Guilin?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
What is there to do at Shangri-La Guilin and nearby?
On-site recreation at Shangri-La Guilin includes aerobics . Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Shangri-La Guilin also has a steam room and an arcade, as well as a garden.
Are there restaurants at or near Shangri-La Guilin?
Yes, there are 2 on-site restaurants, featuring Chinese cuisine. Nearby restaurants include Cathay Chinese Restaurant (2.2 mi), Rosemary cafe (2.2 mi) and Forest Gump Restaurant (2.3 mi).
What's the area around Shangri-La Guilin like?
Shangri-La Guilin is located by the river in Qixing, a short 18-minute walk from Mulong Lake. Travellers recommend the hotel for its walkable location.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

Amazing hotel and in good location. Highly recommended for a short stay.
Victor, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family fun time
Spent family New Years vacation in Guilin. Had a wonderful time at the Shangri-La hotel. Excellent service and friendly staff.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Breakfast
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Withbert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic, beautiful room. Great staff perfect service
2-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

6/10 Good

By far the poorest Shangri La that I have ever stayed in, also full of construction. Entertainment in the evening was excellent, however.
Grainne, 4-night trip
Verified Expedia guest review

10/10 Exceptional

8-night trip
Verified Wotif guest review

10/10 Exceptional

Monica, 1-night family trip
Verified Hotels.com guest review