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Makati Palace Hotel, Makati

3.5 stars
No.5011 P Burgos St Corner CaceresStreet, MakatiManila1210Philippines, 800-491-6126
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2.9 / 5
Value
Fairly good value for money
Cleanliness
Could use a good cleaning
Vibe
Vibe is not too good
WiFi
WiFi system needs upgrading
189See all 189 Hotels.com reviews
From 330 reviewsTripAdvisor Traveller Rating

Makati Palace Hotel, Makati

Hotel Info: 866-539-8117

from $46
  • Deluxe Room, 1 Queen Bed
  • Executive Suite, 1 Bedroom
  • Premium Penthouse, 1 Bedroom, Pool View
  • Superior Room
  • Suite, 1 Bedroom
  • Presidential Suite, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 229 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Also known as

  • Hotel Makati Palace
  • Makati Hotel Palace
  • Makati Palace
  • Makati Palace Hotel
  • Palace Hotel Makati
  • Makati Palace Hotel Metro Manila
  • Makati Palace Manila

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 49 per stay

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 14 per person (approximately)

Cribs/Infant beds are available for an extra charge

Airport shuttle service is offered for an extra charge of USD 22 per vehicle (one way)

WiFi is available in guestrooms for USD 15 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
Working away
  • Business center
  • Number of meeting rooms - 3
  • Meeting rooms 6
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Caesars Coffee Shop - This coffee shop serves breakfast, lunch, and dinner.

Club NYX KTV Bar - This pub serves dinner only.

Veranda - This restaurant serves breakfast, lunch, and dinner.

Makati Palace Hotel, Makati’s small print

Also known as

  • Hotel Makati Palace
  • Makati Hotel Palace
  • Makati Palace
  • Makati Palace Hotel
  • Palace Hotel Makati
  • Makati Palace Hotel Metro Manila
  • Makati Palace Manila

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 49 per stay

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 14 per person (approximately)

Cribs/Infant beds are available for an extra charge

Airport shuttle service is offered for an extra charge of USD 22 per vehicle (one way)

WiFi is available in guestrooms for USD 15 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 189 reviews

Makati Palace Hotel, Makati
Outstanding5.0 / 5
Its a great Place to stay
Its a great Place to stay,, If u get the day time front desk group, they are great, The night time front desk group,, Sorry, come back during the day..
1 night trip
Makati Palace Hotel, Makati
Poor1.0 / 5
My Makati staying.
Hotel was very old. Room was old and with cockroaches crawling everywhere as soon the sun went down. The ceiling fluorecent light on top of my twin bed was flashing all night long even if it was off. And there was no hot water in the shower. I had to call the F/D so they can send a maintenance person to assist. And did not show off. Called once again and he finally showed up. He replaced the water heater under the bathroom sink.
2 night trip
Makati Palace Hotel, Makati
Poor1.0 / 5
The room was disgusting!
The room was disgusting! The entrance to the hotel has a decent appearance but the room was absolutely disgusting. Old, worn down furniture with a super funky smell. Dirty walls, dirty counters, dirty everything. If it hadn't been late in the evening and if I hadn't been exhausted, I would have definitely left and found something else. To be fair, it was incredibly cheap (you get what you pay for) and I didn't do my due diligence on the neighborhood otherwise I probably would have steered clear. This area is full of night clubs, bars, etc. with drunk people all around and has the feel of a red light district. The hotel matches - the rooms have the feel of a cheap place for a cheap hookup. Unless that's what you're looking for, go elsewhere.
1 night business trip
Makati Palace Hotel, Makati
Excellent4.0 / 5
Clean your windows!
Hotel's lobby can be describe as a palace, the rooms are more close to a 2 star. Roof top pool is GREAT! Room's were not that clean, windows you could not even see out of. Very interesting night life and shopping across this part of town. Bottom Line: There are better places to stay for less money, minus one star for bad wifi, minus one for dirty windows and somewhat clean room.
1 night business trip
Makati Palace Hotel, Makati
Poor1.0 / 5
Worst hotel service ever
i will never stay in this hotel ever again. they made me move the rooms 4 time. shower was always cold. They moved me from one room to another room 4 times. Rooms at first were so bad cockroaches were in there. at the last leg of my stay they gave me a better room. Elevator was not working most of the time. front desk called me 8 am to ask me if i need some thing room service start knocking on the door 8 am even do not disturb sign was on.
10 night trip

See all reviews

Makati Palace Hotel, Makati

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