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Best Western Plus Palo Alto Inn & Suites, San Antonio

2.5 stars
12507 SW Loop 410San AntonioTX78224United States of America, ‏‎866-925-8648
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.4 / 5
Breakfast
Tasty breakfast
Comfort
Rather comfortable
Service
Fantastic service
Location
Great location
202See all 202 Hotels.com reviews
From 125 reviewsTripAdvisor Traveller Rating

Best Western Plus Palo Alto Inn & Suites, San Antonio

Hotel Info: 866-925-8648

from $99
  • Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed
  • Standard Suite, 1 King Bed, Non Smoking, Kitchenette
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Kitchenette
  • Suite, Multiple Beds
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed with Sofabed
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Double Room, 2 Queen Beds
  • Standard Suite, 2 Queen Beds, Non Smoking, Kitchenette
  • Standard Suite, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Presidential Suite, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 75 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Best Western Palo Alto
  • Best Western Plus Palo Alto
  • Best Western Plus Palo Alto Inn
  • Best Western Plus Palo Alto Inn San Antonio
  • Best Western Plus Palo Alto San Antonio
  • Palo Alto Best Western
  • Best Western Plus Palo Alto Hotel San Antonio
  • Best Western Plus Palo Alto Inn And Suites

Optional extras

High-speed Internet access (wired) is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Free breakfast
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Meeting rooms
Services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Best Western Plus Palo Alto Inn & Suites, San Antonio’s small print

Also known as

  • Best Western Palo Alto
  • Best Western Plus Palo Alto
  • Best Western Plus Palo Alto Inn
  • Best Western Plus Palo Alto Inn San Antonio
  • Best Western Plus Palo Alto San Antonio
  • Palo Alto Best Western
  • Best Western Plus Palo Alto Hotel San Antonio
  • Best Western Plus Palo Alto Inn And Suites

Optional extras

High-speed Internet access (wired) is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 202 reviews

Best Western Plus Palo Alto Inn & Suites, San Antonio
Excellent4.0 / 5
Refuse to accommodate customer.
Stayed with kids, I accidentally booked a single bed when I really needed a single bed with pullout. When I asked if I can pay difference to get room with pullout. I was told they couldn't do that. I'm the past, I've had hotels accommodate to customer's, in my case they didn't. Very disappointing to have kids sleep on floor.
2 night family trip
Best Western Plus Palo Alto Inn & Suites, San Antonio
Outstanding5.0 / 5
excellent
2 night trip with friends
Best Western Plus Palo Alto Inn & Suites, San Antonio
Poor1.0 / 5
Disinterested
We travelled 5 hours to reach this place with 2 families but unfortunately it was a disappointing experience. We arrived in the hotel 1300 hrs and told us that rooms were not available until 3pm. She just looked at us and no offers or any suggestions what to do considering that we do not know much of the area . Anyway, we went out and came back @ 3:15 pm . She gave us rooms, one in the first floor and other in the 2nd floor . We requested if we can be on the same floor cos we got kids and two elderly people .She said no more rooms available and just looked at us again . No other options made Feeling unwelcome,disinterested and unhelpful front desk staff "The Receptionist". Erica Gomez.She handed us the room cards . She did not even explain well what customers needs to know ..like what time is the breakfast time , wi -fi password.. Not helpful at all ..!Sorry .. The worst receptionist !!! Love your work lady !!Pls train your staff with good customer service !!!
2 night family trip
Best Western Plus Palo Alto Inn & Suites, San Antonio
Outstanding5.0 / 5
Great clean and comfortable place to stay.
the room was very comfortable, breakfast was very good. it was close to the church we went to for a festival and events. would definitely stay there again.
1 night family trip
Best Western Plus Palo Alto Inn & Suites, San Antonio
Excellent4.0 / 5
Just one night
Comfortable and slept well.
1 night romance trip

See all reviews

Best Western Plus Palo Alto Inn & Suites, San Antonio

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