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Mandarin Oriental, Sanya
Beachfront hotel in Jiyang District with spa, beach bar
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Mandarin Oriental, Sanya
Photo gallery for Mandarin Oriental, Sanya
Overview of Mandarin Oriental, Sanya
9.2 out of 10 Superb
9.2/10 Superb
Property highlights
- Pool
- Spa
- Airport transfer
- Pet-friendly
- Free parking
- Free WiFi
12 Yuhai Road, Sanya, Hainan, 572000
Main amenities
- Daily housekeeping
- On a private beach
- 3 restaurants and 2 bars/lounges
- Full-service spa
- 3 outdoor pools
- Breakfast available
- Free area shuttle
- Free shopping centre shuttle
- Fitness centre
- Steam room
- Beach umbrellas
- Beach sunloungers
For families
- Free cots/infant beds
- Babysitting (surcharge)
- Children's pool
- Playground on site
- Children's club (surcharge)
- Private bathroom
Room options
View all photos for Ocean View Suite
Ocean View Suite
View all photos for Ocean Breeze Pavilion, Room, 1 King Bed
Ocean Breeze Pavilion, Room, 1 King Bed
View all photos for Deluxe Room, 1 King Bed, Garden View
Deluxe Room, 1 King Bed, Garden View
View all photos for Room, 1 King Bed, Ocean View
Room, 1 King Bed, Ocean View
View all photos for Twin Room, 2 Double Beds, Ocean View
Twin Room, 2 Double Beds, Ocean View
View all photos for Twin Room, 2 Double Beds, Terrace
Twin Room, 2 Double Beds, Terrace
View all photos for Villa, Private Pool, Ocean View
Villa, Private Pool, Ocean View
View all photos for Terrace Room King
Terrace Room King
View all photos for Villa, Private Pool (South China Sea)
Villa, Private Pool (South China Sea)
View all photos for Room, 1 King Bed (Pool Pavillion)
Room, 1 King Bed (Pool Pavillion)
View all photos for Ocean Front Pavilion with Plunge Pool
Ocean Front Pavilion with Plunge Pool
View all photos for Coral Bay Deluxe Villa
Coral Bay Deluxe Villa
About this area
What's nearby
- In Jiyang District
Getting around
Restaurants
- 张猫猫的店 - 3 min drive
- 东北王酒楼 - 4 min drive
- 东海湾海鲜城 - 1 min walk
- 金港湾海鲜楼 - 1 min walk
- 海湾海鲜城 - 4 min drive
About this property
Mandarin Oriental, Sanya
Languages
Chinese (Mandarin), English, German, Russian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Social distancing
Cashless transactions are available for all charges at the property
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.
At a glance
Hotel size
- 278 rooms
- Arranged over 6 floors
Arriving/Leaving
- Check-in time from 3:00 PM until midnight
- Express check-in/out available
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- Babysitting*
- Supervised childcare
- Children's club*
Pets
- Pets allowed*
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free on-site self-parking
- Wheelchair-accessible parking on site
Transfers
- Airport shuttle on request (available 24 hours a day)*
Off-site
- Free area shuttle
- Free shopping centre shuttle
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
- 3 restaurants
- 2 bars/lounges
- Beach bar
- Poolside bar
- Swim-up bar
- Private dining
- 24-hour room service
- Snack bar/deli
Travelling with children
- Children's club (surcharge)
- Children's pool
- Free local shuttle
- Playground
- Supervised childcare
- Children's menu
What to do
- On a private beach
- Yoga classes
- Beach volleyball
- Kayaking
- Sailing
- Snorkelling
- Shopping
- Fishing
Working away
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in reception
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Bike hire
- Beach sunloungers
- Beach towels
- Beach umbrellas
- Golf caddy on-site
- Golf cart on-site
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- Built in 2009
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Television in common areas
- Fitness centre
- 18 holes of golf
- 3 outdoor pools
- Arcade/games room
- Full-service spa
- Massage/treatment rooms
- Steam room
- Banquet hall
Accessibility
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible public bathroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
Room amenities
Be entertained
- DVD player
- Flat-screen television
- Satellite TV channels
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Dressing gowns and slippers
- Iron/ironing board
Sleep well
- Blackout curtains
- Soundproofed rooms
- Turndown service
- Free cot/infant bed
- Rollaway/extra bed (surcharge)
- Bed sheets provided
What to enjoy
- Balcony or patio
Freshen up
- Private bathroom
- Separate bath and shower
- Rainfall shower heads
- Designer toiletries
- Hairdryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
水疗谷 has 18 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily. Guests under 10 years old are not allowed in the spa.
Dining
Yi Yang Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Pavilion Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Fresh Restaurant – This beach restaurant only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately CNY 253 per person
- Airport shuttle service is offered for an extra charge of CNY 900 per vehicle (one way)
Children & extra beds
- In-room babysitting is available for an extra charge
- Rollaway beds are available for CNY 620.0 per day
- Children's club access is available for an extra charge
Pets
- Pet deposit: CNY 5000 per stay
- Pets are allowed for an extra charge of CNY 1200 per pet, per stay
Pool, spa, & gym (if applicable)
- Guests under 10 years old are not allowed in the spa
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.
Enhanced food service safety measures are in place.
Individually wrapped food options are available through room service.
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Mandarin Oriental Sanya Hotel
Mandarin Oriental Sanya
Mandarin Oriental, Sanya Hainan
Mandarin Oriental Hotel Sanya
Mandarin Oriental, Sanya Hotel Sanya
Mandarin Oriental, Sanya Hotel
Mandarin Oriental, Sanya Sanya
Mandarin Oriental, Sanya Hotel Sanya