All hotels in Hanoi, Vietnam
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Hanoi Serenity Hotel, Hanoi

2 stars
1B Cua Dong StOld Quarter, Hoan Kiem Dist., Hanoi10000Vietnam, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
  • Hanoi (HAN-Noi Bai Intl.) 38-min drive; 15.8 miles/25.4 km
  • Hanoi Long Bien Station 11-min walk; 0.6 miles/0.9 km
  • Hanoi Railway Station 18-min walk; 0.9 miles/1.5 km
  • Hanoi Gia Lam Station 17-min drive; 2.9 miles/4.7 km
  • Free self parking
Good3.6 / 5
Service
Fantastic service
Location
Great location
Breakfast
Tasty breakfast
WiFi
Regular internet service
85See all 85 Hotels.com reviews
From 520 reviewsTripAdvisor Traveller Rating

Hanoi Serenity Hotel, Hanoi

Hotel Info: 866-539-8117

from $21
  • Deluxe Room
  • Superior Room
  • Family Suite
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms

Arriving/leaving

  • Check-in time 2 PM-6 PM
  • Check-out time is noon
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Hanoi Serenity
  • Hanoi Serenity Hotel
  • Hotel Serenity Hanoi
  • Serenity Hanoi
  • Serenity Hanoi Hotel
  • Serenity Hotel
  • Serenity Hotel Hanoi

Optional extras

Onsite credit card charges are subject to an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 24-hour room service
  • Coffee/tea in a common area
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Minibar
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • In-room computer
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Hanoi Serenity Hotel, Hanoi’s small print

Also known as

  • Hanoi Serenity
  • Hanoi Serenity Hotel
  • Hotel Serenity Hanoi
  • Serenity Hanoi
  • Serenity Hanoi Hotel
  • Serenity Hotel
  • Serenity Hotel Hanoi

Optional extras

Onsite credit card charges are subject to an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 85 reviews

Hanoi Serenity Hotel, Hanoi
Poor1.0 / 5
Huge Disappointment
Worst hotel I've ever stayed in. The room was disgusting, everything was dirty and broken. And up six flights of stairs. They seemed like nice people and they gave me a refund on my canceled rooms, but the room itself was horrible. I know it's cheap but I stayed in nicer for less in Vietnam.
3 night trip
Hanoi Serenity Hotel, Hanoi
Outstanding5.0 / 5
“No frills, but five star service”
When I choose a hotel room that's priced below market value, I know there might be some peeling wallpaper. What I did NOT expect was the high level of attention the staff dedicates to their customers. This goes beyond your basic tourism advice and booking service. They will help you out in all sorts of ways I've never expected a hotel staff member to care about. PRO: -Amazing service -Very affordable -Delicious breakfast included -Great Wi-Fi CON: -Our room was on the sixth floor, no elevator
5 night romance trip
Hanoi Serenity Hotel, Hanoi
Good3.0 / 5
Good breakfast, relatively clean, ok location
Well, we got there an they had overbooked so they sent us to Serenity 2, (every single one of our hotels in Hanoi did this). The staff is very friendly and helpful, though they obviously want you to book tours. The breakfast was good. The room was clean but small and the bed was super hard (but that's common in SE asia). Overall, not bad.
3 night trip
Hanoi Serenity Hotel, Hanoi
Fair2.0 / 5
Hanoi Serenity
Great little hotel providing great value rooms right in the heart of the old quarter. Not a spectacular hotel but offers a good nights sleep and breakfast for next to nothing. Staff are very helpful to please. Each room has a computer for guest use and internet wifi is available free of charge. Cannot beat the value.
2 night trip
Hanoi Serenity Hotel, Hanoi
Excellent4.0 / 5
very close to Long Bien bus station
Get me a taxi to airport for US$18.
2 night trip

See all reviews

Hanoi Serenity Hotel, Hanoi

Is the description of this hotel not correct? Tell us