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Jag Escape Franz Alpine Retreat, Franz Josef Glacier

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2 Donovan Drive, Sh 6Franz Josef GlacierNew Zealand, 800-491-6126
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Excellent4.1 / 5
Service
Fantastic service
Comfort
Rather comfortable
Location
Great location
WiFi
WiFi system needs upgrading
42See all 42 Hotels.com reviews
From 271 reviewsTripAdvisor Traveller Rating

Jag Escape Franz Alpine Retreat, Franz Josef Glacier

Hotel Info: 866-539-8117

from $153
  • Chalet, 2 Bedrooms
  • Cottage, 1 Queen Bed, Kitchen, Courtyard Area
  • Chalet, 1 Bedroom
  • 2 Bedroom Cottage

At a glance

Key facts

Hotel size

  • This hotel has 11 rooms

Arriving/leaving

  • Check-in time 2 PM-8:30 PM
  • Check-out time is 10 AM
The front desk is open daily from 8:30 AM - 8:30 PM
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Franz Alpine Retreat Cabin
  • Franz Alpine Retreat Cabin Franz Josef Glacier
  • Franz Alpine Retreat Franz Josef Glacier
  • Jag Escape Franz Alpine Retreat Cabin Franz Josef Glacier
  • Jag Escape Franz Alpine Retreat Cabin
  • Jag Escape Franz Alpine Retreat Franz Josef Glacier
  • Jag Escape Franz Alpine Retreat

Policies

This property does not have elevators.

Optional extras

Late check-in after 8:30 PM can be arranged for an extra charge of NZD 45

Continental breakfast is offered for an extra charge of NZD 21.50 per person (approximately)

Cribs/Infant beds are available for NZD 15 per stay

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
Things to do
  • Hiking/biking trails nearby
  • Kayaking nearby
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Garden
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping

Jag Escape Franz Alpine Retreat, Franz Josef Glacier’s small print

Also known as

  • Franz Alpine Retreat Cabin
  • Franz Alpine Retreat Cabin Franz Josef Glacier
  • Franz Alpine Retreat Franz Josef Glacier
  • Jag Escape Franz Alpine Retreat Cabin Franz Josef Glacier
  • Jag Escape Franz Alpine Retreat Cabin
  • Jag Escape Franz Alpine Retreat Franz Josef Glacier
  • Jag Escape Franz Alpine Retreat

Policies

This property does not have elevators.

Optional extras

Late check-in after 8:30 PM can be arranged for an extra charge of NZD 45

Continental breakfast is offered for an extra charge of NZD 21.50 per person (approximately)

Cribs/Infant beds are available for NZD 15 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 42 reviews

Jag Escape Franz Alpine Retreat, Franz Josef Glacier
Poor1.0 / 5
Worst customer service
We were touring from US. Didn't make it hotel past midnight. They left no information or whatsoever to check into the hotel. Also if check in past midnight, it counts as no show. How can they expect tourists to show up on their timeframe? Never ever booking this hotel.
1 night romance trip
Jag Escape Franz Alpine Retreat, Franz Josef Glacier
Outstanding5.0 / 5
Best room. Very clean and modern. Owner gave us extra heater . Owner was so friendly. Definitely we will go back again
1 night family trip
Jag Escape Franz Alpine Retreat, Franz Josef Glacier
Good3.0 / 5
A little disappointing
My husband, adult son and I stayed 1 night in their "2 bedroom chalet". The unit was very new, modern and clean. Bedroom #1: king bed with inner spring mattress (OK), 2 night stands, a clock, no dresser, no closet and very limited space for any luggage. Bedroom #2: 2 twin beds, 1 bedside stand, clock, no closet, no dresser, fair luggage space. Bathroom: Nice in size walk-in shower with hand-held spray, good mirror over sink, hair dryer, poor lighting - ceiling only, no counter space, no towel bars. Living room: 3-seater couch and 1 overstuffed chair, ~36" TV with satellite channels . Dining room table with 4 chairs. Kitchen has refrigerator, toaster, microwave, and nice counter space. Guest laundry is present for a fee and cold water wash only (not posted as such). We had to ask twice for sufficient towels for bathroom. Located about 5 Km (6 min.) drive outside of main area where one can find restaurants. Adequate for one night stay.
1 night trip
Jag Escape Franz Alpine Retreat, Franz Josef Glacier
Outstanding5.0 / 5
Great place
Very nice place to stay. Pretty modern flair to it, clean, and very comfortable. I'd recommend anyone to stay here. A little out of town, so up to you to decide if that is good or bad. I quite liked it being away from things.
1 night family trip
Jag Escape Franz Alpine Retreat, Franz Josef Glacier
Excellent4.0 / 5
comfortable and helpful
Loved this hotel. We got in late one night and the receptionist was so helpful. She gave us ideas about what to do in town, made sure we were comfortable, and even opened the office late so we could borrow some dvds. The weather was less than ideal, but the room was cozy. It's a little ways outside of town, but we had a car anyway so that wasn't a problem and parking at the hotel and in town were convenient.
2 night trip with friends

See all reviews

Jag Escape Franz Alpine Retreat, Franz Josef Glacier

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