Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

Photo gallery for Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

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Private beach, white sand, sun loungers, beach towels
Private beach, white sand, sun loungers, beach towels
Private beach, white sand, sun loungers, beach towels
2 outdoor pools, sun loungers

Overview of Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

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Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

5-star property
Beachfront resort in Montego Bay with spa and casino

8.2/10 Very Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
  • Lounge area
The price is $823
Price available on 10/5/2022
Map
Lot 59A Freeport, Montego Bay, Saint James
Main amenities
  • Daily housekeeping
  • On a private beach
  • Casino
  • 9 restaurants and 2 poolside bars
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • Fitness center
  • Sauna
  • Steam room
  • Beach sun loungers
  • Beach towels
Feel at home
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
  • Separate sitting area
  • Premium TV channels
  • Garden

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Montego Bay Cruise Ship Terminal - 11 min drive
  • Rose Hall Great House - 32 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 19 min drive

About this property

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

5-star luxury resort by the ocean
A casino, a nightclub, and 2 poolside bars are just a few of the amenities provided at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive. With a private beach, beach massages, and sun loungers, this resort is the perfect place to soak up some sun. Treat yourself to a facial, reflexology, or a manicure/pedicure at Secrets Spa by Pevonia, the onsite spa. Be sure to enjoy a meal at any of the 9 onsite restaurants, which feature international cuisine and more. The gym offers yoga classes and Pilates classes; other things to do include windsurfing, sailing, and boat tours. In addition to a swim-up bar and a grocery/convenience store, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools with sun loungers and a swim-up bar
  • Concierge services, wedding services, and express check-out
  • A gift shop, tour/ticket assistance, and multilingual staff
  • Motorized watercraft on site, meeting rooms, and massage treatment rooms
  • Guest reviews speak well of the beach locale and helpful staff
Room features
All 350 individually furnished rooms boast comforts such as 24-hour room service and jetted bathtubs, as well as perks like laptop-compatible safes and air conditioning.
Other amenities include:
  • Bathrooms with jetted tubs and designer toiletries
  • LCD TVs with premium channels
  • Balconies, separate sitting areas, and coffee/tea makers

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

Dutch, English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
On-site antigen/rapid COVID-19 testing is available for a USD 40 fee
This information is provided by our partners.

At a glance

Hotel size

  • 350 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 9 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • On a private beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Bicycle rentals nearby
  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (8058 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2010
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Casino
  • Full-service spa
  • Nightclub
  • Casino gaming table
  • 33 casino slot machines
  • Spa tub
  • Casino VIP room
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Dutch
  • English
  • German
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Spa

Secrets Spa by Pevonia has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Seaside Grill - This restaurant serves breakfast, lunch, and dinner.
World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Himitsu - This theme restaurant specializes in Asian cuisine and serves dinner only.
Blue Mountain - This restaurant specializes in Caribbean cuisine and serves dinner only.
El Patio - This theme restaurant specializes in Mexican cuisine and serves dinner only.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

On-site antigen/rapid COVID-19 testing is available for a USD 40 fee.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Montego Bay St. James
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Frequently asked questions

Does Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?
As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive on Oct 5, 2022 start from $823, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?
This property confirms that onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?
Yes, the 1410 square-foot casino features 33 slot machines and 1 gaming table.
What is there to do at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like kayaking, parasailing, and sailing. Additional recreation onsite includes aerobics, Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive also has 2 poolside bars, a casino, and a nightclub, as well as a private beach, a sauna, and a steam room.
Are there restaurants at or near Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?
Yes, there are 9 onsite restaurants, featuring international cuisine. Nearby restaurants include Mystic Thai (2 mi), Pizza Hut (2.7 mi), and Pier One Seafood (2.7 mi).
Does Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive like?
Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive is located on the waterfront, a short 19-minute walk from Montego Bay Cruise Ship Terminal and 10 minutes' walk from Sunset Beach Resort Au Natural Beach.

Overall score and ratings

8.2

Very Good

8.5/10

Cleanliness

8.3/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

2/10 Poor

Kayla, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

8/10 Very Good

We loved the staff who were friendly, especially Sherece, Pebbles, and Desmond. They took care of us and made us feel like family. My only issues was with housekeeping not providing towels/ wash cloths daily and that we encountered a roach in the French restaurant crawling on the couch during dinner. Needless to say, we didn’t eat dinner that night. Room service took forever to get when we ordered, or was completely out of food. If I were to go back to this property, it would be because of Sherece, Pebbles, and Desmond, and all the staff who made our stay enjoyable.
LATORI, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

Every one among the staff, and all-over experience was excellent. Exciting fun events around the resort as well.
Vincent, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

.
Raven, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Perfect
Paula, 2-night trip
Verified Expedia guest review

6/10 Good

Will not return, not sure how they attived at this price point. For the price I expected alot better. Day 1....First off the tub in our room was not cleaned, it was visibly dirty. We tried not to be complainers & make the best of it since we weren't going to use it anyway. Day 2...We heard the toilet bubbling, we knew there may possibly be trouble brewing. Called maintenence and explained the water is rising and will likely soon be on the floor. After 3 phone calls the guy shows up but ofcouse by then the floor in the bathroom and bedroom were flooded. ABSOLUTELY GROSS. Thankfully we were moved to another room pretty quickly after having to pack up all our stuff :(. Now lets talk about the food... They say there are 9 "restaurants" Food was decent but the buffet did not have the variety expected and breakfast lines were ridiculous some days. The buffet area needs to be larger to accommodate the large volume of guests. The check in staff was great pleasant & polite. Bartenders and servers were great also. The hotel needs general upkeep and more staff in the buffet areas to ensure a smoother dining experience. At $650 per night I was expecting luxury but the resort fell short of that. I could've gone to RIU for less than half that price and gotten better cleanliness, upkeep and definitely better food. If you're spending this type of money please try Excellence Oyster Bay, that experience was money WELL SPENT. SECRETS needs to reduce their price.
Dahlia, 5-night romance trip
Verified Expedia guest review

4/10 Fair

When we first arrived we were placed in a room that was dirty as ever. The sheets had stains on them. The tub was filled with black stains, the throw pillows had stains in them as well. There were dust filled on every table in the room and the toilet was filthy. They changed our room to a lower level which was a little cleaner but the bed sheets also had stains on it. This time we requested room service to just change the sheets and we had to wait over 6 hours for someone to come do that, only to find out all they did was put the same duvet on the bed and flipped it on the other side. This is far from what I expected from a resort in this league. I’ve stayed at many resorts in Jamaica and the room here was overpriced for the service we got. In room dining room over 2 hours to deliver food. The only time we enjoyed our selves were when we left for excursions outside the property. They offered us a better room at the property near called breathless at a cost to us. This was just an outrageous idea, my current room was a disaster and you’re going to offer I pay more for a different sized room when you cannot get the first room right. This was a birthday trip and my fiancée was not pleased with the hospitality and response time for the type of resort this is suppose to be
Matthugh, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Everyone was nice!
Kendra, 3-night romance trip
Verified Orbitz guest review

6/10 Good

Cynthia, 3-night trip
Verified Expedia guest review