Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

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Private beach, white sand, sun loungers, beach towels
Private beach, white sand, sun loungers, beach towels
Private beach, white sand, sun loungers, beach towels
2 outdoor pools, sun loungers

Overview of Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

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Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront resort with spa, near Montego Bay Cruise Ship Terminal

8.2/10 Very Good

976 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
  • Lounge area
The price is $588
Price available on 6/12/2022
Map
Lot 59A Freeport, Montego Bay, Saint James
Main amenities
  • 350 guestrooms
  • Daily housekeeping
  • On a private beach
  • Casino
  • 9 restaurants and 2 poolside bars
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • Fitness center
  • Sauna
  • Steam room
  • Beach sun loungers
For families
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
  • Separate sitting area
  • Premium TV channels
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Montego Bay Cruise Ship Terminal - 19 min walk
  • Sunset Beach Resort Au Natural Beach - 1 min drive
  • Montego Bay Marine Park - 12 min drive
  • Saint James Parish Church - 16 min drive
  • Sam Sharpe Square - 13 min drive
  • AquaSol Theme Park - 12 min drive
  • Cornwall Regional Hospital - 16 min drive
  • Dead End Beach - 17 min drive
  • Blue Diamond Shopping Centre - 23 min drive
  • Three Palms Ocean Course - 27 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 18 min drive

About this property

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive offers a private beach where you can get a beach massage or relax in a sun lounger, plus you'll be 1 mi (1.6 km) from Montego Bay Cruise Ship Terminal. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and reflexology. Seaside Grill, one of 9 restaurants, serves breakfast, lunch, and dinner. There are 2 poolside bars and a casino, and rooms at this luxurious resort get the details right with free minibar items and jetted tubs. Fellow travelers say good things about the room service and comfortable beds.

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
On-site antigen/rapid COVID-19 testing is available for a USD 40 fee
This information is provided by our partners.

At a glance

Hotel size

  • 350 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 9 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Grocery/convenience store

What to do

  • On a private beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing
  • Shopping
  • Bicycle rentals nearby
  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (8058 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2010
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Casino
  • Full-service spa
  • Nightclub
  • Casino gaming table
  • 33 casino slot machines
  • Spa tub
  • Casino VIP room
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • Dutch
  • English
  • German
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Spa

Secrets Spa by Pevonia has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Seaside Grill - This restaurant serves breakfast, lunch, and dinner.
World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Himitsu - This theme restaurant specializes in Asian cuisine and serves dinner only.
Blue Mountain - This restaurant specializes in Caribbean cuisine and serves dinner only.
El Patio - This theme restaurant specializes in Mexican cuisine and serves dinner only.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

On-site antigen/rapid COVID-19 testing is available for a USD 40 fee.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Montego Bay St. James
Montego Bay St. James Secrets
Secrets James Luxury
Secrets James Luxury All Inclusive
Secrets Montego Bay St. James
Secrets St. James Montego Bay Luxury
Secrets St. James Montego Bay Luxury All Inclusive
Secrets St. James Luxury All Inclusive
Secrets St. James Luxury All Inclusive All-inclusive property
Secrets St James Inclusive
Secrets St. James Montego Bay Luxury All Inclusive Hotel
Secrets St. James Luxury All Inclusive Hotel
Secrets St. James Montego Bay Luxury All Inclusive
Secrets St. James Luxury All Inclusive
Secrets St. James Luxury All Inclusive All-inclusive property
Hotel Secrets St. James Montego Bay - Luxury – All Inclusive
Secrets St. James Montego Bay Luxury All Inclusive
Secrets St James All Inclusive
Secrets St. James Luxury All Inclusive
Secrets St. James Montego Bay Luxury – All Inclusive
Secrets St James All Inclusive

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.3/10

Amenities

8.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Good

How housekeeping can ruin a wonderful trip
The room was nice; food was good, and the entertainment was good as well. Our only issue was with housekeeping. For 2 days we tried calling housekeeping to get some washcloths to no avail. Finally I went to the front desk and told them my issue and that my wife was not going to let me back in the room without washcloths because she wanted to bathe before we went to dinner. The front desk called housekeeping and they told the front desk the washcloths had already been delivered to the room. I get back to the room and there were no washcloths. I knew then my wife had enough and she called down to the front desk extremely angry and that is finally when we were able to get our washcloths. After that housekeeping was very attentive to our needs. I go on vacation to relax from the stress of the job and not get upset over something as simple as a washcloth.
roland, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

One for the books
I had some concerns upon arrival and immediately Letesha and Christina the manager swing into action. I will be back and bring my entire crew next time . And let me not stress how amazing the food and ambiance is
Sanique, 2-night trip
Verified Hotels.com guest review

6/10 Good

The friendliness of the staff were very welcoming. The property and scenery were beautiful. The room service was a long wait. The food wasn’t as expected. It is definitely a great vacation for couples or friends to just relax. It is very quiet atmosphere for older people.
Cindy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adrianna, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Anthony, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

This place was literally just okay. The room service took 30-60 minutes even if it was a small order. The cleaning staff did not come everyday even though I had requested it. The food wasn’t all that great and some of the staff members were rude. Beautiful breathtaking views nonetheless
Nicholas D, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Deangelo, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Was 1 of 4 stops. And was by far the best of them all!!
Robert, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Check in took awhile but the staff made the wait go by so fast. They're all so friendly, professional and all around amazing. The property is amazing, id definitely stay here again.
Odessa, 2-night trip
Verified Expedia guest review

8/10 Very Good

It was very clean and beautiful. Very low key, relaxing environment.
Teri, 6-night romance trip
Verified Expedia guest review