All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

The Royal Haciendas All Inclusive, Playa del Carmen

4-star4 stars
Chetumal / Pto. Juarez HighwayKm 289 10 Lote 2, Mz 70, Playa del CarmenQROO77710Mexico

Playa del Carmen beachfront resort with 2 restaurants, spa
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Fabulous8.6
Room
Great room
Beach
Beautiful beach
Food
Delicious food
Value for money
Best value for money
518See all 518 Hotels.com reviews
From 4,414 reviewsTripAdvisor Traveller Rating

The Royal Haciendas All Inclusive, Playa del Carmen

from $216
  • Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen
  • Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen
  • Deluxe Junior Suite, Kitchenette
  • Deluxe Family Junior Suite - Two Children Stay Free

At a glance

Key facts

Hotel size

  • This hotel has 252 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 25

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

  • Extended parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 2 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Free bicycles on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Snorkeling on site
  • Volleyball on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Windsurfing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
  • MP3 docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Water fitness
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Windsurfing equipment
  • Premium food items
  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Free bicycles on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Snorkeling on site
  • Volleyball on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Windsurfing nearby

The Royal Haciendas All Inclusive, Playa del Carmen’s small print

Also known as

  • Royal Haciendas
  • Royal Haciendas All Inclusive
  • Royal Haciendas All Inclusive Playa del Carmen
  • Royal Haciendas Playa del Carmen
  • Royal Haciendas Hotel
  • The Royal Haciendas Hotel Playa Del Carmen

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Sanitation services: USD 1.5 per night

Deposit: USD 300.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 600

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around The Royal Haciendas All Inclusive, Playa del Carmen

Landmarks

  • On the beach
  • Punta Esmeralda Beach - 14 min walk
  • Grand Coral Golf Riviera Maya - 23 min walk
  • Guadalupe Church - 36 min walk
  • 28 de Julio Square - 2.2 mi / 3.6 km
  • Mamitas Beach Club - 2.3 mi / 3.7 km
  • Mario Villanueva Stadium Madrid - 2.5 mi / 4 km
  • Playa del Carmen Main Beach - 2.5 mi / 4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 101 min drive
  • Free self parking
  • Free valet parking
  • Extended parking

Recent reviews

Fabulous 8.6 From 518 reviews

The Royal Haciendas All Inclusive, Playa del Carmen
Exceptional10.0
Excellent 👌
It was a special trip for me and my family (2 ad and 2 kids) and we loved this hotel, staff were so nice, always something to do if we wanted to, relaxing by the pool or swimming in it was our fave. Only con are the murphy beds, a little too hard. One of the best trip we have been on and we travel alot. Highly recommend.
Berglind B, us10 night trip
The Royal Haciendas All Inclusive, Playa del Carmen
Exceptional10.0
This is our 3rd or 4th vacation there. They are the best!!!!
Trinidad, us4 night trip
The Royal Haciendas All Inclusive, Playa del Carmen
Very Good8.0
NOT FOR THE FUN CROWD, BUT OUTSTANDING SERVICE
Great hotel and service. Food specially was above average for an all inclusive and service was very personalized. The entire crew made all possible to serve you well (perhaps because differently from standard all inclusive they bring 'paper checks' for every order, allowing you to add tips...) BUT, the wife and I were looking for a place to have a bit of fun, expecting music and activities as most other area places. I judged on the amount of rooms that there would be shows and a disco... BIG MISTAKE! by 10PM it goes DEAD! Personal music (other than earpieces) are not allowed on the pool or beach so, if you are looking for a family spot with small kids and an older crowd, this is the place for you. Otherwise, look for the common name AI hotels. On the other hand, a cab to downtown was ~ 9 bucks, so you may be able to have both.
Rui, us2 night trip
The Royal Haciendas All Inclusive, Playa del Carmen
Exceptional10.0
Fabulous!!!
Loved it! The staff is incredibly polite and upbeat, especially Hercules (bartender) and Saul at the breakfast buffet. We thoroughly enjoyed every minute!
David, us1 night trip
The Royal Haciendas All Inclusive, Playa del Carmen
Exceptional10.0
Great Spring Vacation
We just got back from a week at the Royal Haciendas. It was a great trip. Service at the bar was great with Juan Gutierrez making sure our drinks were always full and cold. Carlos in the morning was great making coffee and having good conversation. Kids had a great time with the kids club. Reception desk was very slow. The buffet was good every morning and most nights. Not much to do after 7PM. Only one bar open and activities were minimal. But we still had a great time.
elizar, us5 night trip

See all reviews

The Royal Haciendas All Inclusive, Playa del Carmen

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