This hotel's location is absolutely amazing, and I really wanted to give them 10/10 but unfortunately can't. They gave us a room upgrade and the view was beautiful. Clean and spacious with good amenities. Unfortunately for 2 nights we were only given 1 roll of toilet paper and the maid didn't refill it so we had to ask for more, and the maid took our towels but never put clean ones so again we had to go to the reception to ask for them. Their breakfast was one we enjoyed and would recommend. We tried their whirlpool as well, which thankfully the staff was understanding and we didn't have to pay for, but it was quite the disappointment. It started 30 mins late because of issues with the tub, no instructions on how to let water out to balance the temperature of the bath, no ventilation, and after 20 minutes or so into the hour, the CD they had on broke and kept making the same half second sound over and over again. Hopefully this was just our bad luck and they'll take care of it so that for others it's all in good working condition.