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Ole Sereni, Nairobi

4.5 stars
Mombassa RoadOpp. Zain offices / Parkside Tower, Nairobi18187-00500Kenya, 800-491-6126
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Excellent4.1 / 5
  • Quite disappointed by the rooms. They were very cold and small. They seemed larger on the…Sep 2, 2016
  • Good overall. Nice hotel with good service. Only gripe is that breakfast is unreasonably…Aug 13, 2016
119See all 119 Hotels.com reviews
From 1,114 reviewsTripAdvisor Traveller Rating

Ole Sereni, Nairobi

Hotel Info: 866-539-8117

from $149
  • Club Room, Park View
  • Superior Room, City View
  • Deluxe Room, Park View

At a glance

Key facts

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Also known as

  • Ole Sereni
  • Ole Sereni Hotel
  • Ole Sereni Hotel Nairobi
  • Ole Sereni Nairobi
  • Sereni
  • Ole - Sereni Hotel, Nairobi Hotel Nairobi

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for KES 9000 per stay

Buffet breakfast is offered for an extra charge of KES 3500 per person (approximately)

Airport shuttle service is offered for an extra charge of KES 3500 per person (one way)

Airport shuttle for children between the ages of 5 and 18 costs KES 3500 (one-way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa tub
  • Ecotours nearby
  • Health club
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 4650
  • Conference space size (meters) - 432
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The Big Five Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Eagles The Steak house - This steakhouse specializes in international cuisine and serves lunch and dinner. Reservations are required.

Waterhole Snack Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Ole Sereni, Nairobi’s small print

Also known as

  • Ole Sereni
  • Ole Sereni Hotel
  • Ole Sereni Hotel Nairobi
  • Ole Sereni Nairobi
  • Sereni
  • Ole - Sereni Hotel, Nairobi Hotel Nairobi

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for KES 9000 per stay

Buffet breakfast is offered for an extra charge of KES 3500 per person (approximately)

Airport shuttle service is offered for an extra charge of KES 3500 per person (one way)

Airport shuttle for children between the ages of 5 and 18 costs KES 3500 (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 119 reviews

Ole Sereni, Nairobi
Outstanding5.0 / 5
Great food, great ambience, great service
1 night romance trip
Ole Sereni, Nairobi
Excellent4.0 / 5
Great option near the airport
Relaxing stay in between flights - close to the airport, bathtub to relax, good TV channels, great pizza via room service, and comfortable bed.
1 night business trip
Ole Sereni, Nairobi
Good3.0 / 5
Beware the disco
There is a disco on the 4th floor every Friday night lasting until at least midnight. Guest rooms are only a few feet away. The hotel doesn't seem to really care that its guests can't sleep. If the hotel would concentrate on just being a hotel it would be fine. But it's trying to be a hip spot in Nairobi, and hotel guests are the losers.
2 night business trip
Ole Sereni, Nairobi
Excellent4.0 / 5
15 mins from hotel; nice staff; small room
Convenient to airport; lovely lobby and friendly staff; restaurant is overpriced so I didn't have breakfast. The staff held bags after checkout and even let me use the gym and spa in late afternoon after a day of sightseeing, to kill time before night flight, without any extra charge, so that was very nice of them and makes this a good choice if you want somewhere to come back to and shower without having to pay for another day.
1 night trip with friends
Ole Sereni, Nairobi
Outstanding5.0 / 5
Free Safari
I loved the Ole Sereni! My room overlooked the Nairobi National Park and it felt like I was getting a free safari. Sometimes I was lucky and saw giraffes and Ostrich by the watering hole. Skip the buffet meal. The food and service in the Watering Hole and the Eagles Nest was far more superior. Special thanks goes out to Alex in Concierge! I left my sweater in a taxi. He tracked down the taxi and got my sweater back for me! Definitely get a massage. This is perfect if you have to check out early and take a late flight. You can get a massage in the afternoon, take a shower, and have dinner before heading to the airport.
1 night business trip

See all reviews

Ole Sereni, Nairobi

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