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Ole Sereni, Nairobi

4.5-star4.5 stars
Mombassa RoadOpp. Zain offices / Parkside Tower, Nairobi18187-00500Kenya

Luxury hotel in Nairobi with 3 restaurants, 2 bars/lounges
  • Free WiFi and free parking
Very Good4.0 / 5
  • From check-in through check-out, our three was an exceptional experience. All staff we…Sep 28, 2017
  • My 16yo daughter and I stayed at The Ole Sereni in Nairobi. We enjoyed our stay; the…Aug 23, 2017
121See all 121 Hotels.com reviews
From 1,367 reviewsTripAdvisor Traveller Rating

Ole Sereni, Nairobi

from $165
  • Deluxe Room, Park View
  • Superior Room, City View
  • Club Room, Park View
Want more choice? Check out our other properties in Nairobi.

At a glance

Key facts

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free extended parking (limited)

Offsite

  • Shopping center shuttle *

  • Casino shuttle *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Ecotours nearby
  • Winery attached
  • Pool umbrellas
  • Health club
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 4650
  • Conference space size (meters) - 432
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Big Five Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.

Eagles Steakhouse - This steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Waterhole Snack Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Ole Sereni, Nairobi’s small print

Also known as

  • Ole Sereni
  • Ole Sereni Hotel
  • Ole Sereni Hotel Nairobi
  • Ole Sereni Nairobi
  • Sereni
  • Ole - Sereni Hotel, Nairobi Hotel Nairobi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for KES 9000 kes per night

Buffet breakfast is offered for an extra charge of KES 2500 per person (approximately)

Airport shuttle service is offered for an extra charge of KES 1550.00 per person (one way)

Airport shuttle for children between the ages of 12 and 18 costs KES 1550.00 (one-way)

Casino shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Ole Sereni, Nairobi

Top spots nearby

Recommended by this property

  • Nairobi City Stadium (33-minute walk)
  • Nyayo National Stadium (33-minute walk)
  • Parliament Building (3.1 mi / 5 km)
  • Kenyatta International Convention Centre (3.1 mi / 5 km)
  • Nairobi National Park (3.8 mi / 6.2 km)

Getting around

  • Nairobi (WIL-Wilson) 6-min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) 19-min drive
  • Nairobi Station 16-min drive
  • Free self parking
  • Free extended parking
  • Limited parking
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)

Ole Sereni, Nairobi

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