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Riad Al Ksar & Spa

Photo gallery for Riad Al Ksar & Spa

Sun deck
Outdoor pool
Outdoor pool
Outdoor pool
Junior Suite | Terrace/patio

Overview of Riad Al Ksar & Spa

VIP Access

Riad Al Ksar & Spa

4.0 star property
4-star ski riad with spa, near Bahia Palace

8.2/10 Very good

145 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
Map
Derb Al Aati Allah Haysalam 11, Marrakech, 40008

Guests rated this location 7.7/10 - Good

Main amenities
  • Airport shuttle
  • Area shuttle
  • Coffee shop/cafe
  • Daily housekeeping
  • Full-service spa
  • In-room childcare
  • Outdoor pool
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Room service
  • Self parking
  • Steam room
Feel at home
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Garden
  • Private bathroom
  • Terrace

Room options

About this area

What's nearby

  • In Mechouar-Kasbah
  • Jemaa el-Fnaa - 12 min walk
  • Majorelle Gardens - 43 min walk
  • Avenue Mohamed VI - 12 min drive

Getting around

  • Marrakech (RAK-Menara) - 18 min drive
  • Marrakech Central Station - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • Grand Hotel Tazi - 12 min walk
  • Le Tanjia - 5 min walk
  • Taj'in Darna - 12 min walk
  • Snack El Bahia - 11 min walk
  • La cantine des gazelles - 11 min walk
Map

About this property

Riad Al Ksar & Spa

Riad Al Ksar & Spa features a ski shuttle and places you within a 15-minute walk of Jemaa el-Fnaa. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and Moroccan cuisine is served at Riad Al Ksar & Spa, which is open for breakfast, lunch and dinner. Other highlights at this upmarket riad include an outdoor pool, a rooftop terrace and a bar/lounge. Fellow travellers say good things about the helpful staff and sightseeing.

Languages

Arabic, English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 5 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup

Off-site

  • Area shuttle within 50 meters*
  • Ski shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's menu
  • Supervised childcare (surcharge)
  • Toys

What to do

  • Golf lessons with a pro
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby

Working away

  • Conference space (25 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Golf caddy on-site
  • Golf cart on-site
  • Luggage storage
  • Multilingual staff
  • On-site car hire
  • Porter/bellhop
  • Romance packages
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • 18 holes of golf
  • An outdoor pool
  • Built in 2009
  • Designer shops on-site
  • Full-service spa
  • Garden
  • Library
  • Massage/treatment rooms
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Steam room

Accessibility

  • Handrails in stairwells
  • Wheelchair-accessible

Languages

  • Arabic
  • English
  • French
  • Italian
  • Spanish

Ski

  • Downhill skiing nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle (surcharge)
  • Snowboarding nearby

Room amenities

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)
  • Portable fan

Sleep well

  • Pillow-top mattress
  • Premium bedding
  • Soundproofed rooms
  • Turndown service

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Desk chair
  • Free WiFi

More

  • Access via exterior corridors
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Local maps

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Riad Al Ksar & Spa – This poolside restaurant specialises in Moroccan cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 20 per person
  • Train station pick-up service is offered for an extra charge
  • Local area shuttle and ski shuttle services are offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Airport shuttle service for children between the ages of 1 and 18 costs EUR 10
  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Self-parking costs EUR 5 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Noise-free guestrooms cannot be guaranteed.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>This property does not have lifts.</p><p>On-site parties or group events are strictly prohibited.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts major credit cards, debit cards and cash.</p>

Also known as

Riad Al Ksar Marrakech
Riad Al Ksar
Al Ksar Marrakech
Al Ksar
Riad Al Ksar & Spa Riad
Riad Al Ksar & Spa Marrakech
Riad Al Ksar & Spa Riad Marrakech

Frequently asked questions

Does Riad Al Ksar & Spa offer free cancellation for a full refund?
Yes, Riad Al Ksar & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Riad Al Ksar & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Riad Al Ksar & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Riad Al Ksar & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Riad Al Ksar & Spa?
Yes. Self-parking costs EUR 5 per day.
Is an airport shuttle service offered by Riad Al Ksar & Spa?
Yes, an airport shuttle is available. The charge is EUR 20 per person.
What are the check-in and check-out times at Riad Al Ksar & Spa?
You can check in from 3:00 PM - midnight. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Riad Al Ksar & Spa?
No, this riad doesn't have a casino, but Casino de Marrakech (13-min drive) and Le Grand Casino de la Mamounia (21-min drive) are both nearby.
What is there to do at Riad Al Ksar & Spa and nearby?
Have fun with activities such as cycling, hiking and horse riding, and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Riad Al Ksar & Spa also has a steam room and a garden.
Are there restaurants at or near Riad Al Ksar & Spa?
Yes, Riad Al Ksar & Spa offers al fresco dining, Moroccan cuisine and pool views.
What's the area around Riad Al Ksar & Spa like?
Riad Al Ksar & Spa is in Mechouar-Kasbah, a short 12-minute walk from Jemaa el-Fnaa and 8 minutes' walk from El Badi Palace. Travellers say that the area is walkable and ideal for skiing.

Reviews

8.2

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.3/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

shaojie, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely peaceful oasis in the middle of Marrakesh’ busy old town. In walking distance from many tourist sites. Excellent host, who helped us with everything, including sight seeing tips, directions and finding suitable parking in the town. We especially loved our rooms and the roof garden. I would definitely come back here as the riad has so much character and comfort and a very welcoming host.
caroline, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Highly Recommend
Great location, really nice Riad, very pleasant staff. Would highly recommend.
Daniel, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Roof terrace. Friendliness and helpfulness of staff. Atmosphere and peace of building. Accessibility to major attractions. Availability of day tours at reasonable prices.
6-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel in the central parts of Marrakesh. Beautiful garden with a small pool and a rooftop bar where you can order drinks via an intercom radio. Great staff that helped us finding around town and also booking day trips in the area.
Johan, 7-night romance trip
Verified Hotels.com guest review

8/10 Very good

Comfortable authentic place
The place is cozy and nicely tacked in the narrow streets of Jewish quarter. You feel that you're in Morocco and not in another faceless standard hotel. It's comfortable 20 min walk to Jamaa el Fna. The people working at the riad are great and extremely friendly. The room was good and clean with authentic local flair. Shower upgrade would be great but then you're in Africa after all.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A peaceful traditional Riad with a beautiful roof garden. Perfectly located in the old town with most of the cultural highlights within walking distance.Fabulous staff, particularly Olivier, the manager, and Abdul who made us feel most welcome. Would recommend using their airport pickup service.
chrisj, 5-night romance trip
Verified Expedia guest review

8/10 Very good

This is a beautiful atmospheric old house. The personnel are almost all delightful to deal with. The rooms are quiet. The only downsides are how dark the rooms and common parts are and the bedrooms lack adequate ventilation. This may be inevitable in a building of this style. Otherwise we had a very good time here.
5-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Ebookers guest review

8/10 Very good

4-night trip
Verified Expedia guest review