All hotels in Zihuatanejo, Guerrero, Mexico
1 room, 2 adults
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Hotel Zihua Caracol, Zihuatanejo

2.5 stars
Calle Adelita Sn Playa La MaderaZihuatanejoGRO40880Mexico, 800-491-6126
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Good3.6 / 5
  • Worked fine for us for a short stay. Must admit we are rather spoiled when we go on…Feb 25, 2016
  • The hotel was decent for the price. There is no view of the beach / bay from most rooms.…Feb 3, 2016
39See all 39 Hotels.com reviews
From 45 reviewsTripAdvisor Traveller Rating
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) 16-min drive; 7.5 miles/12.1 km
  • Free self parking

Hotel Zihua Caracol, Zihuatanejo

Hotel Info: 866-539-8117

from $39
  • Superior Room, 2 Double Beds
  • Standard Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Hotel Zihua Caracol
  • Zihua Caracol

Policies

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 10 percent of room rate

Resort fee inclusions:

  • Pool access
  • Beach access
  • Business center/computer access
  • Internet access (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of MXN 250

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Barbecue grills
Things to do
  • Outdoor pool
  • Ecotours nearby
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Garden
  • Picnic area

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Things to enjoy
  • Individually furnished
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
Be entertained
  • TV
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Terraza Burgados Grill - This restaurant overlooks the ocean. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Hotel Zihua Caracol, Zihuatanejo’s small print

Also known as

  • Hotel Zihua Caracol
  • Zihua Caracol

Policies

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 10 percent of room rate

Resort fee inclusions:

  • Pool access
  • Beach access
  • Business center/computer access
  • Internet access (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of MXN 250

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 39 reviews

Hotel Zihua Caracol, Zihuatanejo
Poor1.0 / 5
Go across the street to "Sun and Moon"
Repairs were going on and it was dirty and noisy. There was no hot water! They did move us across the street after 3 days.
11 night trip with friends
Hotel Zihua Caracol, Zihuatanejo
Outstanding5.0 / 5
Ok place to stay, no frills
Room was small but comfortable, it works for a place to stay if you are more interested in getting out and exploring the area. Ac worked, showers were hot, pool was nice and staff was more than friendly.
3 night romance trip
Hotel Zihua Caracol, Zihuatanejo
Good3.0 / 5
have stayed in Zihua before and room was as expected, not plush, no mints on the bed or flat pannel TV. TV has only 2 stations, both Spanish. Staff was nice. Bathroom had shower stall, comode and small sink (14" across) one light bulb above the sink/mirror. No Flat TV built into the mirror ( Marriott-Hilton Head). Basic room, OK for the money. If you need Plush, room service, towell attendent at the pool, go to Ixtapa or Can cun..
8 night trip with friends
Hotel Zihua Caracol, Zihuatanejo
Outstanding5.0 / 5
Happy relaxed vacationer!
We will come back to Zihay Caracol but next time we will bring all the kids. The pool is a great asset. I will take a room with a fridge next time.
14 night romance trip
Hotel Zihua Caracol, Zihuatanejo
Good3.0 / 5
Great location
This hotel was in a great location, we walked everywhere. Out of the 14 days we stayed there, we had hot water 3 times. We like to take a shower after being on the beach, but there was never any hot water. We loved the area just outside our room to have coffee in the mornings and cocktails in the evening and visit with the other guests. The pool area was great too. John, who ran the evening roof top bar/restaurant, was awesome. He made everyone feel welcome, and would do anything to please.
14 night romance trip

See all reviews

Hotel Zihua Caracol, Zihuatanejo

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