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Hilton Richmond Hotel & Spa/Short Pump

4.0 star property
Hotel with 2 restaurants, near Short Pump Town Center

Choose dates to view prices

In the heart of Short Pump, Hilton Richmond Hotel & Spa/Short Pump offers an upscale retreat. Unwind with a deep-tissue massage at Aura Spa, take a dip in the indoor pool or enjoy breakfast and American cuisine at one of two on-site restaurants. With helpful staff and free in-room WiFi, your stay is sure to be relaxing.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Hot tub
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business center
  • 11 meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Coffee/tea maker
$152 nightly
The total price is $177
May 31 - Jun 1
Total with taxes and fees

Why we love this property

Business meets pleasure
Located in a shopping district, this hotel offers a 24-hour business center with meeting rooms. After work, guests can enjoy spa services and bar drinks.
Diverse dining options
This hotel boasts 2 restaurants, including one with American cuisine. A cafe serves cooked-to-order breakfast, while the bar offers evening refreshment.
Spa escape heaven
The full-service spa offers body wraps, facials, and deep-tissue massages in treatment rooms. A 24-hour gym and hot tub complete this rejuvenation zone.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Parlor Suite Non-Smoking

Parlor Suite Non-Smoking | Living area | 65-inch flat-screen TV with satellite channels, TV, pay movies

Parlor Suite Non-Smoking

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Hearing Accessible)

View from room

Classic Room, 1 King Bed, Accessible (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, Non Smoking

  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(21 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

View from room

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(59 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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$119 nightly
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May 25 - May 26
Total with taxes and fees
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About the neighborhood

Map
12042 West Broad Street, Richmond, VA, 23233

What's nearby

  • Short Pump Town Center - 12 min walk - 1.1 km
  • University of Richmond - 20 min drive - 17.7 km
  • Virginia Commonwealth University - 25 min drive - 26.0 km
  • Broad Street - 26 min drive - 27.0 km
  • Kings Dominion - 32 min drive - 42.1 km

Getting around

  • Richmond Intl. Airport (RIC) - 29 min drive
  • Richmond Main Street Station - 19 min drive
  • Richmond Staples Mill Road Station - 19 min drive
  • Ashland Station - 22 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Capital One Café - ‬12 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Maggiano's - ‬19 min walk

About this property

Hilton Richmond Hotel & Spa/Short Pump

At Hilton Richmond Hotel & Spa/Short Pump, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Aroma Cafe, one of 2 restaurants, serves breakfast. Other highlights include an indoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 254 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Guests are recommended to download the property's Hilton Honors mobile app before check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 10.00 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Shared microwave

Working away

  • 24-hour business center
  • 11 meeting rooms
  • Computer station
  • Conference space (21937 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 65-inch flat-screen TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Alarm clock
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Housekeeping on request
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Aura Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.

Dining

Aroma Cafe - This café serves breakfast only.
Shula's Steakhouse - This steakhouse specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Onsite venue #3 - This restaurant specializes in American cuisine and serves breakfast only. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 9.00 to 18.00 per person

Parking

  • Covered self parking costs USD 10.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Richmond

Hilton Richmond Hotel

Hilton Richmond Hotel Short Pump

Hilton Richmond Short Pump

Hilton Short Pump

Hilton Short Pump Richmond

Richmond Hilton

Richmond Hilton Short Pump

Richmond Short Pump Hilton

Short Pump Hilton

Hilton Richmond Hotel And Spa / Short Pump

Hilton Richmond Hotel /Short Pump

Hilton Richmond /Short Pump

The Hilton Richmond Hotel Spa / Short Pump

Hilton Richmond & Short Pump

Hilton Richmond Hotel & Spa/Short Pump Hotel

Hilton Richmond Hotel & Spa/Short Pump Richmond

Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Frequently asked questions

Does Hilton Richmond Hotel & Spa/Short Pump offer free cancellation for a full refund?

Yes, Hilton Richmond Hotel & Spa/Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Richmond Hotel & Spa/Short Pump?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Hilton Richmond Hotel & Spa/Short Pump?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilton Richmond Hotel & Spa/Short Pump?

Yes. Self parking costs USD 10.00 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hilton Richmond Hotel & Spa/Short Pump?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Hilton Richmond Hotel & Spa/Short Pump and nearby?

Hilton Richmond Hotel & Spa/Short Pump has a spa and an indoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near Hilton Richmond Hotel & Spa/Short Pump?

Yes, there are 2 onsite restaurants, featuring American cuisine.

What's the area around Hilton Richmond Hotel & Spa/Short Pump like?

Hilton Richmond Hotel & Spa/Short Pump is in Short Pump, a short 12-minute walk from Short Pump Town Center.

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Reviews

Hilton Richmond Hotel & Spa/Short Pump Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The spa services were highly praised for being amazing, great, and providing excellent massages. (7 reviews)
  • Breakfast selection and food were consistently described as great, excellent, and awesome by multiple guests. (4 reviews)
  • The hot tub was a nice place to relax and unwind. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Restaurant
Food
Amenities
Bed
Shower
Breakfast
Lobby

Reviews

Verified

10/10 Exceptional

Nice location and property was super clean
Vinayan, 1-night trip
Verified

10/10 Exceptional

Great room, great hot tub, great breakfast, ample parking, great customer service. I'll definitely stay here again.
Laini, 1-night trip
Verified

10/10 Exceptional

Great hotel and nice people
Hisham, 1-night trip
Verified

10/10 Exceptional

Staff are friendly, rooms are clean, and there is a good restaurant on the property.
Saeed, 1-night trip
Verified

10/10 Exceptional

The room was clean, love the tv size and the water pressure was to die for. All amenities were appropriate. Simply love this hotel.
gloria, 2-night trip
Verified

10/10 Exceptional

Clean room beautiful view very friendly helpful staff easy check in
Crystal, 1-night trip
Verified

10/10 Exceptional

The facility was nicely decorated. And our room was very clean, fresh and especially the bathroom and shower was spotless!! Will stay again.
Tawanda, 1-night trip
Verified

10/10 Exceptional

Greaty staff and lovely pl;ace.
Walter, 1-night trip
Verified

6/10 Good

The location in Short Pump was great. This was one of the loudest hotels I’ve ever stayed at. Children were running up and down the hallways knocking on guest doors. Playing with the elevators etc. I am sure it was harmless fun, but for the price we paid per night, and the fact it’s considered a resort w/ a spa, we thought it would be a bit more upscale.
Deborah, 2-night trip
Verified

10/10 Exceptional

The location was safe, with good shopping close by, service was excellent, both at the front desk and the restaurant bar.
Kathryn, 3-night trip
Verified

10/10 Exceptional

Excellent customer service, Staff was polite and helpful. I highly recommend this hotel.
Ashley, 1-night trip
Verified

8/10 Very good

Close to shopping
Amber, 2-night trip
Verified

8/10 Very good

Good location. Helpful customer service.
Jamie, 4-night trip
Verified

8/10 Very good

Room was great! Clean and ready to relax in. Staff were extremely kind and helpful. Next door neighbor had a kid who was having a rough time throughout the night, but other than that we enjoyed our stay.
Christine, 2-night trip
Verified

10/10 Exceptional

The hotel was super nice. My room was very neat and clean. The staff were nice, friendly and professional. I don't eat breakfast too often; therefore, I didn't have breakfast during my stay.
Elizabeth, 2-night trip
Verified

10/10 Exceptional

Excellent property, cozy bed and plenty of parking. Great place to stay in Richmond VA
VAITHEESWARAN, 2-night trip
Verified

10/10 Exceptional

Great staff. Clean,comfortable room.
David, 2-night trip
Verified

8/10 Very good

Very clean comfortable and quiet. Unfortunately the shower water was only lukewarm for both my shower and my husband’s.
Lauren, 1-night trip
Verified

8/10 Very good

Customer service and convenience was top tier, Front Desk 10 stars Lobby Bar ......Andy was outstanding Restaurant Aster was amazing. Food wasnt great but her support ancccchospitality was spe
Kelly, 3-night trip
Verified

10/10 Exceptional

Staff was super friendly and helpful. Loved the room it was super clean and the pool was a plus!
Diamond, 1-night trip
Verified

10/10 Exceptional

Clean rooms and walkable to shopping center and restaurants
Jasper, 2-night trip
Verified

10/10 Exceptional

Very clean
Micah, 1-night trip
Verified

10/10 Exceptional

room was spotless. Staff were as always courteous, cheerful, and helpful.
Howard, 3-night trip
Verified

10/10 Exceptional

Beds were super comfy, bar made delicious drinks, and bar menu was yummy too!
Lacey, 1-night trip
Verified

10/10 Exceptional

Great location - friendly staff - clean and quiet
Stephanie, 1-night trip