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Sur Hotel Sultanahmet, Istanbul

Kücükayasofya Cad Mustafapasa Sok No:3Sultanahmet, IstanbulIstanbul34122Turkey, 800-491-6126
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Excellent4.1 / 5
  • هتل بسیار خوب است مکان خوب است من به شدت توصیهFeb 24, 2016
  • I want to thank the front desk guys. They were really great. Their helps make our stay…Feb 12, 2016
98See all 98 Hotels.com reviews

Sur Hotel Sultanahmet, Istanbul

Hotel Info: 866-539-8117

from $25
  • Standard Apartment
  • Apartment, 1 Bedroom, Balcony
  • Superior Apartment
  • Basement Apartment
  • Standart Double or Twin Room
  • Single Room
  • Triple Room
  • Economic Double or Twin Room
  • Suite
  • Family Room
  • Hot Deal Double Room Stay 5 nights and get one way free transfer from Ataturk Airport to Hotel - Bre
  • Apartment, 1 Bedroom, Sea View
  • Hot Deal Twin Room Stay 5 nights and get one way free transfer from Ataturk Airport to Hotel - Break
  • Villa, 2 Bedrooms
  • Hot Deal Family Room Stay 5 nights and get one way free transfer from Ataturk Airport to Hotel - Bre
  • Hot Deal Triple Room Stay 5 nights and get one way free transfer from Ataturk Airport to Hotel - Bre

At a glance

Key facts

Hotel size

  • This hotel has 9 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 1 PM-1:30 PM
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

  • Pets stay free

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Ferry terminal shuttle *

Parking

  • No parking

  • Discounted offsite parking

Other information

  • Smoke-free property

Also known as

  • Hotel Sur
  • Hotel Sur Istanbul
  • Istanbul Hotel Sur
  • Istanbul Sur
  • Istanbul Sur Hotel
  • Sur Hotel Istanbul
  • Sur Hotel Sultanahmet
  • Sur Sultanahmet

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge of EUR 10

Cooked-to-order breakfast is offered for an extra charge of EUR 8 for adults and EUR 8 for children (approximately)

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one way)

Airport shuttle service for children between the ages of 0 and 6 costs EUR 0.00

Ferry terminal shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 24-hour room service
  • Free reception
  • Barbecue grills
Things to do
  • Bicycle rentals nearby
Working away
  • Business center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1890
  • Designated smoking areas (fines apply)
  • Terrace
  • Library

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
Sleep well
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 15-inch TV
  • First-run movies
  • Cable TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Sur Hotel Sultanahmet, Istanbul’s small print

Also known as

  • Hotel Sur
  • Hotel Sur Istanbul
  • Istanbul Hotel Sur
  • Istanbul Sur
  • Istanbul Sur Hotel
  • Sur Hotel Istanbul
  • Sur Hotel Sultanahmet
  • Sur Sultanahmet

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge of EUR 10

Cooked-to-order breakfast is offered for an extra charge of EUR 8 for adults and EUR 8 for children (approximately)

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one way)

Airport shuttle service for children between the ages of 0 and 6 costs EUR 0.00

Ferry terminal shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 98 reviews

Sur Hotel Sultanahmet, Istanbul
Outstanding5.0 / 5
Why Stay Anywhere Else?
This was a fantastic location and hotel for my first visit to Istanbul! I arrived at 3AM due to complications at the airport and was met by Muhammed (sp?)with a warm welcome and equally warm smile. My four night stay was perfect in every way. An extremely great value which included a generous and varied breakfast buffet served in their dining room which overlooked the Sea of Marmara where one can watch the boat traffic sail by. All of the major tourist attractions are within easy walking distance so that you can pack your day full and return to a cozy place at night. Hope to return for another visit in the future!
4 night trip
Sur Hotel Sultanahmet, Istanbul
Excellent4.0 / 5
Great location
Great location and staff were friendly and very helpful. My complaint was that I booked a larger room and did not get the room that I paid for, it was small, but clean.
3 night trip with friends
Sur Hotel Sultanahmet, Istanbul
Outstanding5.0 / 5
Friendly and intimate
The Rioja are very small for 2. Personnel is great, the rooms clean and for the locación factor and breakfast the price is good. Only complain is the airconditioner. Ir was Tokio warm.
3 night trip
Sur Hotel Sultanahmet, Istanbul
Poor1.0 / 5
Duped and Disappointed
I was very excited to stay at Sur Hotel. Unfortunately, when my husband and I arrived we were told that we were "upgraded" to another hotel across the street that had just opened. This was definitely NOT an upgrade. The hotel was not even physically ready for guests, at least my room wasn't. The shower had no soap dishes and the doors were broken. The toilet was not fastened to the floor and wobbled considerably when used. There were light fixtures that were not installed (still in plastic) and the tiling on the walls looked like a child had installed them. There was no lift and we had to walk up five flights of very narrow stairs. Overall, it was a place to rest our heads in a great location. Clearly the Sur Hotel was overbooked and they just put the overflow into this new, unready hotel. The amenities promised by the Sur Hotel (wifi in the rooms, for example) were not at all met by Cloudy Hotel. Breakfast was served on the terrace, which had a great view of the Blue Mosque -certainly the best part of the hotel. The staff was courteous and helpful, although spoke very little English. One young man tried to make me pay in cash when I checked out, despite my insisting that I had already paid (which I had). The "airport shuttle" promised by the Sur Hotel on the website was also nonexistent. I would not recommend either hotel to anyone staying in Istanbul, especially because there are so many other options for that price point.
2 night romance trip
Sur Hotel Sultanahmet, Istanbul
Excellent4.0 / 5
feel like a Sultan
Great stay. convenient location, near all attractions easy to walk or commute we will be back soon.
4 night romance trip

See all reviews

Sur Hotel Sultanahmet, Istanbul

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