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1 room, 2 adults
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Aldea Thai Luxury Condohotel, Playa del Carmen

4 stars
Calle 28 entre Calle 26 yAv Cozumel Col Centro, Playa del CarmenQROO77710Mexico, 800-491-6126
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Good3.9 / 5
Location
Great location
Vibe
Awesome vibe
Service
Service is adequate
Value
Fairly good value for money
87See all 87 Hotels.com reviews
From 338 reviewsTripAdvisor Traveller Rating

Aldea Thai Luxury Condohotel, Playa del Carmen

Hotel Info: 866-539-8117

from $118
  • Suite, 2 Bedrooms (Master)
  • Junior Suite, 1 King Bed
  • Luxury Suite, 1 Bedroom
  • Penthouse, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 52 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Also known as

  • Aldea Thai
  • Aldea Thai Luxury Condohotel
  • Aldea Thai Luxury Condohotel Hotel
  • Aldea Thai Luxury Condohotel Hotel Playa del Carmen
  • Aldea Thai Luxury Condohotel Playa del Carmen

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Cash deposit: MXN 5000 per stay

Cash Breakage deposit: MXN 5000 per stay

Optional extras

Rollaway beds are available for MXN 450 per night

Cribs/Infant beds are available for MXN 450.00 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Continental breakfast (surcharge)
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Use of nearby fitness center (discount)
Services
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Aldea Thai Luxury Condohotel, Playa del Carmen’s small print

Also known as

  • Aldea Thai
  • Aldea Thai Luxury Condohotel
  • Aldea Thai Luxury Condohotel Hotel
  • Aldea Thai Luxury Condohotel Hotel Playa del Carmen
  • Aldea Thai Luxury Condohotel Playa del Carmen

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Cash deposit: MXN 5000 per stay

Cash Breakage deposit: MXN 5000 per stay

Optional extras

Rollaway beds are available for MXN 450 per night

Cribs/Infant beds are available for MXN 450.00 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 87 reviews

Aldea Thai Luxury Condohotel, Playa del Carmen
Good3.0 / 5
Not recommended.
The hotel did not have keys to the room for two days. Every time we wanted to get into our room we had to go find a maintenance person. If you have a guest they charge you $30 or $60 if they stay over night. The hotel does not have beach access, you would need to pay $45 extra if you want to use the beach.
3 night trip
Aldea Thai Luxury Condohotel, Playa del Carmen
Good3.0 / 5
Beware of over-charges
Clean, modern room but TWO GLARING flaws... Clearly the front desk wanted to give us a tour at check-in, IE, time-share, but quickly stopped when I shut them down. What really ticked me off though, are the stupid plastic bracelets they make you wear at check-in, like you're in a hospital or something. They said we HAD to wear them tpo get access to the hotel. THEN they charged us $15 bucks each for a "replacement" bracelet saying we did not have it on at check-out. We had just cut them off when we left our room for the airport. I don't like petty hotels that pad their bill with false charges. There are too many other choices than this place.
1 night business trip
Aldea Thai Luxury Condohotel, Playa del Carmen
Fair2.0 / 5
Would not return to this hotel
The hotel was pretty nice but I would not stay here again. The pool was under construction (railings) and was basically not usable due to the noise of a sander ALL day long. They should have cut the pieces of wood, sanded them elsewhere, and then installed them to the railings. The first night we also had multiple parties in the hotel that went on until 6am. We are all for having a good time, but screaming at 6am is a little much. The customer service desk was not very helpful regarding either of the issues.
2 night romance trip
Aldea Thai Luxury Condohotel, Playa del Carmen
Poor1.0 / 5
IT WAS LIKE STAYING IN A PRISON!
Worst hotel ever! Do not be fooled! Here's a break down of how it is to stay here: They give you a wristband upon check in. It is MANDATORY to keep this ugly bright green wristband on your wrist during your entire stay so that you can get in and out of the hotel. They have an insanely strict guest policy. Your guests must check in and leave their ID's at the front desk to get a temporary green wrist band, but they can only visit from 10am-7pm. Any guests past 7pm will result in your room being charged $75 for the day. This is super inconvenient when you want to pregame before a party, or simply hang out with friends. It felt like we were being watched at all times. To have absolutely no freedom while on vacation is a huge bust! This place is not worth the money, they do not pride themselves in hospitality, I would never ever recommend staying here. I suggest the BE PLAYA hotel, they treated us like royalty.
3 night trip with friends
Aldea Thai Luxury Condohotel, Playa del Carmen
Excellent4.0 / 5
Very relaxing hotel
The hotel is beautiful. Grounds are well kept. Great security as well. Staff is friendly. The king size bed was very comfortable. I wish they had room service.
6 night romance trip

See all reviews

Aldea Thai Luxury Condohotel, Playa del Carmen

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