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1 room, 2 adults
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City Express Veracruz, Boca del Rio

2.5 stars
Prol Blv, Avila Camacho 2374Fracc. Costa de Oro, Boca del RioVER94299Mexico, ‏800-491-6126
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Good3.1 / 5
Location
Great location
Service
Service is poor
Cleanliness
Dirty
167See all 167 Hotels.com reviews
From 214 reviewsTripAdvisor Traveller Rating

City Express Veracruz, Boca del Rio

Hotel Info: 866-539-8117

from $48
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 124 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is 1 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking (limited)

Offsite

  • Free area shuttle within 10 km

Other information

  • Smoke-free property

Also known as

  • City Express Veracruz
  • City Hotel Veracruz Express

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 3
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone

City Express Veracruz, Boca del Rio’s small print

Also known as

  • City Express Veracruz
  • City Hotel Veracruz Express

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 167 reviews

City Express Veracruz, Boca del Rio
Excellent4.0 / 5
Family Vacation
My stay was great the one and only thing i don't like was the parking that really wasn't a joy!
7 night family trip
City Express Veracruz, Boca del Rio
Poor1.0 / 5
Very poor stay
Very poor service, employees not friendly, waited more than an hour later than check-in hour to get a room. Got a room and the A/C unit did not work. Got a new one after complaining, but was the one besides the lobby, very noisy, with lots of traffic, could not rest as expected. The janitor started opening and closing doors at 5 AM, I kindly told him to stop it to allow us to rest and he did not care, he continued doing it, he said it was his job.
2 night family trip
City Express Veracruz, Boca del Rio
Excellent4.0 / 5
Good for a holiday break!
It's a nice, budget place for family holidays and access to the beach but I wouldn't recommend it for business - Internet connection is very slow and services not adequate for a business trip.
3 night business trip
City Express Veracruz, Boca del Rio
Excellent4.0 / 5
I'll go back with my eyes closed, reallythat nice
hotel was awesome, clean and nice rooms, pool really nice and super convenient to access the beach, not many hotels have that in that zone, only problems found (and not really important) they offer breakfast, scrambled eggs never were enough and they never re fill them, would it be better if they just don't offer them, the rest was enough but when you see they have it you want it and don't like if yuou never get it, rest of breakfast was terrific sweet bread, cereal, coffee, fresh orange juice, and so on, that is why I said that not offering eggs wouldn't be missed, last thing is they needed either more pool towels or faster way to clean them and dry them. Other than that it was just awesome, by the way my rating in service was low for towels and eggs, people at the hotel just awesome. Glad to go back with my eyes closed
2 night family trip
City Express Veracruz, Boca del Rio
Excellent4.0 / 5
I received what I expected
Every thing was fine but the parking lot and breakfast was croudy.
1 night trip

See all reviews

City Express Veracruz, Boca del Rio

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