8/10 Very Good
Aug 22, 2022
Guest relations
Generally speaking it is well recommended resort. Fine food fine room and very clean. If you go there, take the half board. breakfast and dinner buffet was were tasty. Here is the thing that wasn’t so good. We forgot pair of glasses in the room. We called the hotel from la digue few times asking them to help with the glasses. We needed to call them 3 times in couple of days. We left our number but no one bothered to call us back to coordinate the pick up. Finally we were told that the glasses are at the lost and found.
Well excellent experience is measured by the tiniest details and we were disappointed just because no one really cared so go there if you can. Fine place to spend few days and hopefully you won’t need the guest relations assistant.
Shachar
Shachar, 4-night trip
Verified Hotels.com guest review