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Royal Exhibition Hotel, Surry Hills

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
86-88 Chalmers StreetSurry HillsNSW2010Australia, ‏800-491-6126
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Good3.6 / 5
Food
Delicious food
Vibe
Awesome vibe
Bar and Beverages
Bar is awesome
WiFi
Bad internet service
91See all 91 Hotels.com reviews
From 92 reviewsTripAdvisor Traveller Rating

Royal Exhibition Hotel, Surry Hills

Hotel Info: 866-539-8117

from $87
  • Twin/Triple/Quad
  • Deluxe Double Room
  • Standard Double Room

At a glance

Key facts

Hotel size

  • This hotel has 13 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is 10 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Also known as

  • Royal Exhibition Hotel
  • Royal Exhibition Hotel Surry Hills
  • Royal Exhibition Surry Hills

Optional extras

Rollaway beds are available for AUD 30 per night

Cribs/Infant beds are available for AUD 10 per night

In the hotel

Food and drink
  • 2 bars/lounges
  • Restaurant
Things to do
  • Golf lessons available nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 1870
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch LCD TV
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - bistro.

Royal Exhibition Hotel, Surry Hills’s small print

Also known as

  • Royal Exhibition Hotel
  • Royal Exhibition Hotel Surry Hills
  • Royal Exhibition Surry Hills

Optional extras

Rollaway beds are available for AUD 30 per night

Cribs/Infant beds are available for AUD 10 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 91 reviews

Royal Exhibition Hotel, Surry Hills
Outstanding5.0 / 5
Gret affordable place to stay
This is a great hotel across the street from Central Station. The staff is very helpful. The food was good, portions huge and beer is cold.
3 night trip with friends
Royal Exhibition Hotel, Surry Hills
Fair2.0 / 5
Not worth the savings
Pros: -Decent room, nice bathroom. - conveniently located across the street from central station which means you are minutes away from attractions in the city. - double panes windows keep all the street noise out Cons: - Cockroaches on the first two nights, after complaining our room smelled like Raid the next nights, then cockroaches were back the last 2 nights. It clearly wasn't an isolated incident. - No shampoo. I don't expect shampoo at hostels, motels, or inns. But I do expect shampoo at a hotel. - Mediocre service. The manager seemed annoyed that we asked him to figure out why the safe wasn't working. One day all the towels were gone. - No hotel service at night. The hotel is on top of a popular pub and hotel service at night is provided by the pub bartenders. If the bartenders are busy and the day crew forgot to leave you towels, you better have some time to wait. I'm not sure how hotels.com allows this accommodation to be advertised as a "hotel."
5 night romance trip
Royal Exhibition Hotel, Surry Hills
Outstanding5.0 / 5
You'll love this great small hotel
We thoroughly enjoyed our stay at the Royal Exibition. The staff went out of their way to assist us with our questions and to make sure we had a comfortable stay. We truly hated to depart as it was beginning to feel like home for us. Not only do we hihly recommend it, but whenever we return to Sydney, we shall definitely book back with Chris and Joanne. Unlike the expensive and large hotels where you are just a number, we were treated like family. Plus the convenience of Central Train Station and purchasing an Opal transportation card made travel easy and afforadable. You'll love this neighborhood pub hotel and all the great restaurants closeby. But best of all was the staff...
1 night romance trip
Royal Exhibition Hotel, Surry Hills
Poor1.0 / 5
Bad Service
I called ahead to pay for our room and put it on a second credit card. The woman who answered the phone for some reason decided to charge card #1, not #2, as I asked her right then to do. She instantly admitted to me what she had just done, despite me having just told her to charge card #2 and having given her the card number. She refunded card #1, charged card #2. By the time I checked in, the refund for card #1 had been issued, but the Australian dollar had taken a hit, so I was refunded about $50 CAD less. I told the woman who checked us in (same woman who messed up) about it, she said talk to the manager. I did the next day, and he implicitly accused me of lying, saying something like the woman who messed up "has a different story of what happened." Basically, according to him, I had concocted some crazy plan to have them charge and refund a credit card so that I was able to lose $50. Sure. That sounds totally logical. He also decided not to settle the problem then and there, and tried to get me to show up to the hotel at 6pm to talk with the woman who messed up plus a second manager. I said, "no, I'm on vacation." He blew me off for the remaining five days I was at the hotel. Finally, on the last day, the second manager said call your bank; it's not our problem. I don't really understand why the managers thought this was the best way to handle this: their employee messed up, and the problem got passed on to me. I left the hotel really frustrated after a six-night stay.
6 night romance trip
Royal Exhibition Hotel, Surry Hills
Outstanding5.0 / 5
Central sydney
Good location
7 night family trip

See all reviews

Royal Exhibition Hotel, Surry Hills

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