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Hotel Serwir

Photo gallery for Hotel Serwir

Exterior
Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace
Single Room | Minibar, in-room safe, desk, laptop workspace
Superior Double Room | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Hotel Serwir

Hotel Serwir

4.0 star property
4-star Sint-Niklaas hotel with restaurant, connected to a shopping centre

7.8/10 Good

217 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
Koningin Astridlaan 57, Sint-Niklaas, 9100

Room options

About this area

What's nearby

  • Antwerp Market Square - 34 min drive

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 35 min drive
  • Brussels Airport (BRU) - 51 min drive
  • Nieuwkerken (Waas) Station - 6 min drive
  • Temse Station - 6 min drive
  • Sint-Niklaas Station - 28 min walk
  • Area shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • The Comic - 5 min walk
  • Notre Blanche - 7 min walk
  • Brasserie Entree - 7 min walk
  • Caro's - 7 min walk
  • Pedro's - 9 min walk

About this property

Hotel Serwir

Hotel Serwir is a great choice for a stay in Sint-Niklaas. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Brasserie Renardeau, which serves lunch and dinner. A bar/lounge, a terrace and a garden are other highlights at this upmarket hotel. Fellow travellers say good things about the helpful staff and restaurant.

Languages

Dutch, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 78 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests who will arrive in the evening should notify the hotel in advance.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Transfers

  • Bus station shuttle*

Off-site

  • Area shuttle within 1 kilometers*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • Bike tour information

Working away

  • 24-hour business centre
  • 12 meeting rooms
  • Conference space (7158 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Electric bike charging stations
  • Bike storage

Facilities

  • 2 buildings/towers
  • Built in 1966
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre
  • Bike parking
  • Locally owned and organised tours and activities
  • Double-glazed windows
  • At least 80% of lighting from LEDs

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Hand-held shower heads
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Dutch
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Wet bar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Brasserie Renardeau – This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 16 per person
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of EUR 50 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between 31 October and 5 November.
The property is closed: Christmas Eve, Christmas Day and New Year's Day.

Children & extra beds

  • Cots/infant beds are available for EUR 10.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Serwir Sint-Niklaas
Hotel Serwir
Serwir Sint-Niklaas
Serwir
Sint-Niklaas Best Western
Best Western Serwir
Best Western Sint-Niklaas
Hotel Serwir Hotel
Hotel Serwir Sint-Niklaas
Hotel Serwir Hotel Sint-Niklaas

Frequently asked questions

Is Hotel Serwir currently open?
The property is closed between 31 October and 5 November.
How much does it cost to stay at Hotel Serwir?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at Hotel Serwir on 18 February 2023 start from €91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Serwir offer free cancellation for a full refund?
Yes, Hotel Serwir does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Serwir?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Serwir?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Serwir?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Hotel Serwir?
You can check in from 3 PM - anytime. There's a charge of EUR 50 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Serwir and nearby?
Hotel Serwir has a 24-hour fitness centre and a picnic area, as well as a garden.
Are there restaurants at or near Hotel Serwir?
Yes, there's an on-site restaurant, Brasserie Renardeau. Nearby restaurants include The Comic (5-min walk), Notre Blanche (7-min walk) and Brasserie Entree (7-min walk).
What's the area around Hotel Serwir like?
Hotel Serwir is a short 17-minute walk from St. Nicholas Church and 8 minutes' walk from Waasland Shopping Center.

Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.5/10

Amenities

7.8/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Julia, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Very disappointing stay
Very disappointing stay. Although advertised as a 4 star hotel, there were several issues with our stay. The hairdryers did not work (to which I was only offered a part broken tiny travel hairdryer), the only iron available was broken too and leaked water all over my clothes. The rooms are very dated with leaks from the showers, uncomfortable pillows, very dim and dark lighting and leftover sweets from prior guests were left in one of the rooms which makes me doubt that they were thoroughly cleaned (this seems to be common as mentioned in other reviews too). The housekeeping ladies were quite rude to my colleagues and the older lady receptionist was extremely rude, calling my colleagues room saying that they would be charged a fee if they were 1 minute past the check out time (very strange given that they had not reached the check out time yet). When I asked the receptionist for some advice about getting trains in Belgium, she just said that she doesn’t take public transport instead of trying to help in any way, you expect a little more from a customer service perspective from a 4 star hotel! Only plus was the good breakfast.
Katie, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel, nice friendly staff
Good location between the city and the shopping Mall, good breakfast and good restaurant, friendly staff.
Kevin, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cara, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

LIVIU, 5-night trip
Verified Expedia guest review

10/10 Exceptional

5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

8/10 Very good

Effi, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

SARFERAZ, 1-night trip
Verified Hotels.com guest review