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1 room, 2 adults
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Riad Elsagaya, Marrakech

3 stars3 stars
150 Arset Ihiri Rue El Gza Bab DoukkalaMédina, Marrakech40008Morocco, 800-491-6126
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Excellent4.1 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Vibe
Awesome vibe
10See all 10 Hotels.com reviews
From 179 reviewsTripAdvisor Traveller Rating

Riad Elsagaya, Marrakech

Hotel Info: 866-539-8117

from $30
  • Suite (Douiria)
  • Double Room
  • Double Room (Touaregs)
  • Standard Room, 2 Twin Beds (Marhaba)
  • Double Room (Sultana)
  • Double Room (Califs)
  • Double Room (Sindibad)
  • Double Room (Kahina)
  • Double Room (Saliha)
  • Double Room (Aladin)

At a glance

Key facts

Hotel size

  • This hotel has 9 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is 1:30 PM
24-hour airport shuttle service is available. Contact the property in advance to get details.

In the hotel

Things to do
  • Indoor pool
  • Children's pool
  • Steam room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Pillowtop mattress
Freshen up
  • Partially open bathroom
  • Shower only
  • Hair dryer (on request)
Stay connected
  • Free WiFi

Recent reviews

Excellent 4.1 /5 from 10 reviews

Riad Elsagaya, Marrakech
Excellent4.0 / 5
Beautiful riad, poor customer service
Our first 2 nights were in Touaregs, a large, clean room, well worth the price, but a bit noisy. We left for a 3-day tour & then returned for a final night at the riad. Sindibad is a small 2nd-floor room that smelled of mold, but it was quieter. We changed our original reservation through hotels.com, but when we arrived we accidentally paid for an extra night. When we realized our mistake, we asked Barak for a refund. He said he "didn't get any email from hotels.com"; we provided the confirmation emails to show we had made the change in advance. Barak simply shrugged & never offered up a solution. Eventually I asked if we could have a dinner at the riad to compensate the overpayment. Thankfully Barak agreed. The evening prior to our tour, we asked Youssef if we should do anything to ensure we could have breakfast before we left at 8am. He said to just come downstairs whenever we were ready. At 7a no one was to be seen; at 730 we decided to go into the kitchen ourselves & found some bread & butter. The noise seemed to have woken Barack up. He didn't offer anything. We asked for some jam & juice, which was provided the prior morning. He replied with "breakfast service does not start until 8." We told him we had informed Youssef of the situation; he gave us the requested items. More customer service blunders ensued; we never asked for anything out of the ordinary. Barak's poor service was to the point where we'd recommend staying elsewhere to avoid the frustration.
2 night romance trip
Riad Elsagaya, Marrakech
Outstanding5.0 / 5
Nice quiet hotel
Quite and nice. Breakfast included but same everyday.
4 night trip

See all reviews

Riad Elsagaya, Marrakech

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