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Phoenix, Zermatt

3-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Untere Wiestistrasse 11ZermattVS3920Switzerland, 800-491-6126

Riverfront Zermatt hotel with bar/lounge
  • Loved by guests
  • Free buffet breakfast and free WiFi
  • English spoken
Superb9.0
Breakfast
Tasty breakfast
Vibe
Awesome vibe
Location
Great location
Room
Great room
148See all 148 Hotels.com reviews
From 365 reviewsTripAdvisor Traveller Rating

Phoenix, Zermatt

Hotel Info: 866-539-8117

from $168
  • Triple Room
  • Deluxe Double Room, Mountain View (Matterhorn)
  • Standard Double Room, Mountain View (Matterhorn)
  • Standard Double Room
  • Superior Double Room
  • Deluxe Double Room
Want more choice? Check out our other properties in Zermatt.

At a glance

Key facts

Hotel size

  • This hotel has 27 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-7 PM
  • Check-out time is 11:00 AM
  • Express check-in
The front desk is open daily from 8 AM - 9:30 PM
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Train station pickup *

Parking

  • No parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Ski storage
  • Fitness facilities
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff (English spoken)
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • Designated smoking areas (fines apply)
  • Garden
  • Fireplace in lobby
  • Television in common areas

In the room

Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • 80-cm flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Fitness facilities

Nearby

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Phoenix, Zermatt’s small print

Also known as

  • Phoenix Hotel Zermatt
  • Phoenix Zermatt

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Pets are allowed for an extra charge of CHF 12 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Phoenix, Zermatt

Landmarks

  • St. Mauritius Church (12-minute walk)
  • Mountaineers Cemetery (12-minute walk)
  • Matterhorn Museum (12-minute walk)
  • Zermatt-Furi Gondola (21-minute walk)
  • Gorner Ridge (2.2 mi / 3.5 km)
  • Sunnegga Ski Resort (2.4 mi / 3.9 km)
  • Furi - Trockener Steg Cable Car (2.9 mi / 4.6 km)
  • Riffelberg Express Gondola (2.9 mi / 4.7 km)
  • Matterhorn Express II Cable Car (3 mi / 4.8 km)
  • Furi Ski Area (3 mi / 4.8 km)
  • Weisshorn (2.3 mi / 3.7 km)

Getting around

  • Sion (SIR) 84-min drive
  • Zermatt Station 7-min walk
  • Tasch Station 10-min drive
  • Randa Station 15-min drive
  • Onsite parking not available
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Phoenix, Zermatt

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