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Phoenix, Zermatt

3 starsHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Untere Wiestistrasse 11ZermattVS3920Switzerland, 800-491-6126
Loved by guests
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Outstanding4.6 / 5
Vibe
Awesome vibe
Breakfast
Tasty breakfast
Service
Fantastic service
Location
Great location
132See all 132 Hotels.com reviews
From 314 reviewsTripAdvisor Traveller Rating

Phoenix, Zermatt

Hotel Info: 866-539-8117

from $148
  • Standard Double Room Single Use
  • Double Room (Budget)
  • Standard Double Room Single Use, Mountain View (Matterhorn)
  • Standard Double Room, Balcony, Mountain View (View on Matterhorn)
  • Standard Double Room (View on Matterhorn)
  • Triple Room
  • Deluxe Double Room, Mountain View (Matterhorn)
  • Standard Double Room, Mountain View (Matterhorn)
  • Standard Double Room
  • Superior Double Room
  • Deluxe Double Room
  • Deluxe Double Room, Mountain View (View on Matterhorn)

At a glance

Key facts

Hotel size

  • This hotel has 27 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-7 PM
  • Check-out time is 11:00 AM
  • Express check-in
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.
Due to a nearby renovation, guests should expect a high level of noise on weekdays between 8 AM and 6 PM, from June 1 to October 15, 2017. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Train station pickup *

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Phoenix Hotel Zermatt
  • Phoenix Zermatt

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Pets are allowed for an extra charge of CHF 12 per pet, per night

In the hotel

Food and drink
  • Free buffet breakfast
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Ski storage
  • Fitness facilities
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas

In the room

Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Fitness facilities

Nearby

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Phoenix, Zermatt’s small print

Also known as

  • Phoenix Hotel Zermatt
  • Phoenix Zermatt

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Pets are allowed for an extra charge of CHF 12 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Phoenix, Zermatt

Landmarks

  • St. Mauritius Church (0.5 mi / 0.9 km)
  • Matterhorn Museum (0.5 mi / 0.9 km)
  • Mountaineers Cemetery (0.6 mi / 0.9 km)
  • Zermatt-Furi Gondola (1 mi / 1.6 km)
  • Gorner Ridge (2.2 mi / 3.5 km)

Getting around

  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Onsite parking not available
  • Zurich (ZRH) 105.8 miles/170.3 km
  • Zermatt Station 7-min walk
  • Tasch Station 10-min drive
  • Randa Station 15-min drive

Phoenix, Zermatt

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