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1 room, 2 adults
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Phoenix, Zermatt

3 stars
Untere Wiestistrasse 11ZermattVS3920Switzerland, ‏800-491-6126
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Outstanding4.6 / 5
Bar and Beverages
Bar is awesome
Vibe
Awesome vibe
Breakfast
Tasty breakfast
Cleanliness
Clean
130See all 130 Hotels.com reviews
From 271 reviewsTripAdvisor Traveller Rating

Phoenix, Zermatt

Hotel Info: 866-539-8117

from $148
  • Standard Double Room Single Use
  • Double Room (Budget)
  • Standard Double Room Single Use, Mountain View (Matterhorn)
  • Standard Double Room, Balcony, Mountain View (View on Matterhorn)
  • Standard Double Room (View on Matterhorn)
  • Triple Room
  • Deluxe Double Room, Mountain View (Matterhorn)
  • Standard Double Room, Mountain View (Matterhorn)
  • Standard Double Room
  • Superior Double Room
  • Deluxe Double Room
  • Deluxe Double Room, Mountain View (View on Matterhorn)

At a glance

Key facts

Hotel size

  • This hotel has 27 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time ends at 7 PM
  • Express check-in
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

Internet

  • Free WiFi in public areas

  • Free wired Internet access in rooms

Transportation

Parking

  • No parking

Also known as

  • Phoenix Hotel Zermatt
  • Phoenix Zermatt

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests aged 12-16 years old. This tax does not apply to children under 16 years of age.

Optional extras

Pets are allowed for an extra charge of CHF 12 per pet, per night

In the hotel

Food and drink
  • Free breakfast
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Ski storage
  • Health club
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas

In the room

Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Stay connected
  • Desk
  • Free wired high-speed Internet
  • Phone
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Health club

Nearby

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Phoenix, Zermatt’s small print

Also known as

  • Phoenix Hotel Zermatt
  • Phoenix Zermatt

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests aged 12-16 years old. This tax does not apply to children under 16 years of age.

Optional extras

Pets are allowed for an extra charge of CHF 12 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 130 reviews

Phoenix, Zermatt
Outstanding5.0 / 5
A true delight!
Was very pleasantly surprised by the hotel. The pictures do not do it justice. It was new, modern and very clean. When we were on the deck we immediately realized that there were 3-4 young children above our room and immediately expected to hear kid noise (running feet, talking, etc) but inside the room, it was completely quiet - great soundproofing! The front desk staff was welcoming, friendly, helpful and spoke excellent English. The breakfast had a wide variety with good quality items.
3 night family trip
Phoenix, Zermatt
Outstanding5.0 / 5
Our fav.
Great little hotel. Our favorite in Switzerland. Updated, clean room. Great service. Solid breakfast. Close to anything, but far enough to not be bothered by the touristy areas. We were very happy with our stay.
1 night romance trip
Phoenix, Zermatt
Outstanding5.0 / 5
Cozy and quiet
A perfect and welcoming starting point to explore the amazing mountain world of Zermatt. A short walk from the train station in a quiet neighbourhood. Fresh and appealing design. There is no gym or wellness, but hey, who needs indoor facilities in one of the most amazing sceneries globally anyway?
2 night romance trip
Phoenix, Zermatt
Outstanding5.0 / 5
Zermatt hotel
Great hotel, staff was excellent, breakfast was very good.
2 night romance trip
Phoenix, Zermatt
Outstanding5.0 / 5
Great Hotel!
This hotel was a quick walk from the train station. It was beautiful and so clean. We loved it here & would stay here again. A short walk into town and a longer walk to the Matterhorn gondola, but definitely worth it! The staff was also super friendly and accommodating.
2 night romance trip

See all reviews

Phoenix, Zermatt

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