West Coast Inn, Santa Ana
No-frills motel in Santa Ana
- Free WiFi and free parking
Good
Vibe
Awesome vibe
WiFi
Good internet service
Comfort
Comfortable
Room
Room is all right
TripAdvisor Traveller Rating: 4
From 8 reviews
Recent reviews
Good 7.0 From 116 reviews
West Coast Inn, Santa Ana
Poor
Lousy, unsafe and trashy!!!
Please don't stay at this motel. WARNING!! We were robbed. Not only is the security system is lousy in this motel but so it is the service one expects from its administration or front desk. They pretend to offer "great service" from the comfort of their own room behind the front office. 4 mexican men were staying in the annex room to us (room #130) When we arrived at our room at 9 pm, these men were drinking alcohol, smoking and being very loud and abnoxous right outside their room and leaning on our room's door #129. Their van was right in front of their room so was our car in front of ours. It was 11 pm when I had to open the door and ask these men to please lower their voice as it was very late already. The next morning when we got up, our car had been broken into and two cel phones missing, brand new shoes (not worn yet), two jackets, cap, and dirty laundry. Can you believe that? Dirty laundry and still got stolen.
West Coast Inn, Santa Ana
Exceptional
Clean, quiet, & well lit
West Coast Inn, Santa Ana
Fair
Lack of Cleanliness and Comfort
I was pleasantly surprised by the exterior of the property but once I entered the room I saw that the bedding was old and appeared to not be clean. I then went to the bathroom to find soap scum on the fixtures. This is the first time I have ever seen a hotel or motel provide generic plastic cups and not clean drinking glasses. I was excited to see that they offered DirectTV with a HD flat panel screen, however they didn’t offer HD channels, that makes no sense!! They appear to be cutting corners and they missing the mark. There are some basics to the motel and hotel business the top two would be cleanliness and comfort. I actually kept my clothes on and grabbed a blanket from my car to lay on. I can see they recently replaced the floor and maybe did some painting but did not take care of the basics and pay closer attention to detail.
West Coast Inn, Santa Ana
Exceptional
Great stay great service definitely would stay again
West Coast Inn, Santa Ana
Exceptional
Get the room with the jetted tub
The place was clean and stylish. The area was nice and quiet. The jetted tub in the room was amazing.
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