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Viana Hotel & Spa, BW Premier Collection, Long Island

4 stars
3998 Brush Hollow RdWestburyNY11590United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.4 / 5
Service
Fantastic service
Bar and Beverages
Bar is awesome
Location
Great location
Cleanliness
Clean
392See all 392 Hotels.com reviews
From 569 reviewsTripAdvisor Traveller Rating

Viana Hotel & Spa, BW Premier Collection, Long Island

Hotel Info: 866-539-8117

from $111
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Non Smoking, Balcony
  • Suite, 1 King Bed, Non Smoking, Kitchenette
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Superior Room, 1 King Bed
  • Superior Double Room, 2 Double Beds
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator
  • Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking, Microwave (Oversized Room)
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 2 Double Beds, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

At a glance

Key facts

Hotel size

  • This hotel has 116 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Hotel Viana
  • Viana Hotel
  • Viana Westbury

Policies

This hotel will place an authorization for one night's stay on the guest's credit card for any bookings where payment will be made at the hotel, instead of at the time of booking.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15.00 per night

Breakfast is offered for an extra charge of USD 17.8 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3000
  • Conference space size (meters) - 279
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

We invite you to relax and renew your senses in our tranquil and Zen-inspired environment by offering outstanding spa experiences.

Therapeutic & Couples Massage • Specialized Facials • Back Facials • Body Treatments
Botanical Skin Care • Mineral Makeup and Instruction • Waxing • Full Service Hair Salon

Our professionally trained staff is committed to providing superior services that are sure to exceed your expectations.

Please contact the hotel using the information in the confirmation received after booking to arrange an appointment.

Dining

Marco Polo - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Viana Hotel & Spa, BW Premier Collection, Long Island’s small print

Also known as

  • Hotel Viana
  • Viana Hotel
  • Viana Westbury

Policies

This hotel will place an authorization for one night's stay on the guest's credit card for any bookings where payment will be made at the hotel, instead of at the time of booking.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15.00 per night

Breakfast is offered for an extra charge of USD 17.8 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 392 reviews

Viana Hotel & Spa, BW Premier Collection, Long Island
Outstanding5.0 / 5
Great Clean place to stay w/ spa accomodations
Great clean place for stay vacation time close to home. Spa accommodations, my husband and I reserved for a 50 minute Swedish massage which was excellent. I love the Viana Hotel & Spa, this was the second time we stayed at this hotel, the people are great as well.
1 night romance trip
Viana Hotel & Spa, BW Premier Collection, Long Island
Fair2.0 / 5
Highly overated!
This hotel is highly overrated. The worst thing was the foul smell in the hallway which was reported when we first arrived Wednesday and not addressed by the time we left Saturday. Every staff member at the front desk was either bad at their job or ineffective or didn't seem to really care about things we reported or any combination of those. Worse, at least two were downright condescending. We booked 4 rooms intending to pay for all of them and spent twenty minutes on check-out reversing their mistakes which would have billed some of the rooms to our guests though we were very clear upon reservation and check-in of our intentions. The rooms are comfortable enough though the pillows are mush. The air conditioning unit was noisy (again, reported but never addressed). We were in an "upscale" room, where the fancy smoked glass bathroom door let the morning sun into the main room at 6 in the morning with no way to block it out. Supposedly the hotel is all about the fung shui, but apparently at the expense of actual living convenience (eg the coffee maker was on the opposite end of the room from the water and the trash cans). The pool is tiny and the hot tub tinier.
2 night romance trip
Viana Hotel & Spa, BW Premier Collection, Long Island
Outstanding5.0 / 5
Awesome Hotel!!
We loved the hotel very much! Everything was exceptionally clean..Soft music in the hallways was so calming..Bed and pillows were very comfortable.. People working at hotel were wonderful..Spa area looked very inviting and I hope to go next time I stay here which I already booked for next month! Just one negative is the music downstairs was very loud..I would suggest that you stay in a room on higher floors. I was on 1st floor. I highly recommend that you stay here! Enjoy
2 night romance trip
Viana Hotel & Spa, BW Premier Collection, Long Island
Outstanding5.0 / 5
Enjoyed an awesome surprise!
I had a comfortable stay. The furniture was comfortable, and the room was spacious.
2 night business trip
Viana Hotel & Spa, BW Premier Collection, Long Island
Excellent4.0 / 5
The hotel was very nice and was kept very well. Unfortunately the parking was a bit of a problem unless you wanted to valet every time. Could use a better tv selection and remote was not very user friendly.
5 night trip with friends

See all reviews

Viana Hotel & Spa, BW Premier Collection, Long Island

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