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Hotel Indigo El Paso Downtown, an IHG Hotel

Photo gallery for Hotel Indigo El Paso Downtown, an IHG Hotel

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Hotel Indigo El Paso Downtown, an IHG Hotel

Hotel Indigo El Paso Downtown, an IHG Hotel

3.5 star property
3.5-star hotel in El Paso with outdoor pool and restaurant

8.4/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is €139
Price available on 22/12/2022
Map
325 N. Kansas Street, El Paso, TX, 79901
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • Valet parking
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
For families
  • Cots/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Downtown El Paso
  • University of Texas at El Paso - 11 min drive
  • Cielo Vista Mall - 10 min drive
  • Fort Bliss - 9 min drive
  • American Consulate - 31 min drive

Getting around

  • El Paso International Airport (ELP) - 15 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 40 min drive
  • El Paso Union Depot - 17 min walk

Restaurants

  • Pot Au Feu - 2 min walk
  • Craft and Social - 2 min walk
  • The Pizza Joint - 3 min walk
  • Kipp's Cheesesteak - 3 min walk
  • Coffee Box - 3 min walk

About this property

Hotel Indigo El Paso Downtown, an IHG Hotel

At Hotel Indigo El Paso Downtown, an IHG Hotel, you'll be within a 10-minute drive of Fort Bliss. After visiting the health club for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an outdoor pool, a snack bar/deli and a terrace. The helpful staff and bar get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 119 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (up to 165 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Secured covered on-site valet parking (USD 15 per day; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Terrace
  • Library
  • Health club
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 12 per person (approximately)

Children & extra beds

  • Cots/infant beds are available for USD 25.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Covered valet parking costs USD 15 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo Paso Downtown, An Ihg
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel
Hotel Indigo El Paso Downtown, an IHG Hotel El Paso
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel El Paso

Frequently asked questions

Does Hotel Indigo El Paso Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo El Paso Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Indigo El Paso Downtown, an IHG Hotel?
As of 7 December 2022, prices found for a 1-night stay for 2 adults at Hotel Indigo El Paso Downtown, an IHG Hotel on 22 December 2022 start from €139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Indigo El Paso Downtown, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Indigo El Paso Downtown, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Indigo El Paso Downtown, an IHG Hotel?
Yes, pets are welcome, with a maximum weight of 165 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Indigo El Paso Downtown, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Indigo El Paso Downtown, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM.
Is there an on-site casino at Hotel Indigo El Paso Downtown, an IHG Hotel?
No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (15-min drive) and Speaking Rock Entertainment Center (20-min drive) are both nearby.
What is there to do at Hotel Indigo El Paso Downtown, an IHG Hotel and nearby?
Hotel Indigo El Paso Downtown, an IHG Hotel has an outdoor pool and a health club.
Are there restaurants at or near Hotel Indigo El Paso Downtown, an IHG Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Kipp's Cheesesteak (3-min walk), Coffee Box (3-min walk) and The Tap (5-min walk).
What's the area around Hotel Indigo El Paso Downtown, an IHG Hotel like?
Hotel Indigo El Paso Downtown, an IHG Hotel is in Downtown El Paso, a short 5-minute walk from Plaza Theater and 7 minutes' walk from Abraham Chavez Theater. Travellers recommend the hotel for its central location.

Overall score and ratings

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.1/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Renee, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Chris, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jocelyne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly, Clean, delicious breakfast!
C, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Xavier, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

brian, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Don’t book with hotels.com if you staying here
When you book through Hotels.com you get terrible service, no free breakfast, no late check out. They start knocking on door 9am for room service, even though you have do not disturb.
Fernando, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wai Yin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emily, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Linda, 2-night trip
Verified Hotels.com guest review