Hotel Indigo El Paso Downtown by IHG

Property class: 3.5
Hotel with outdoor pool, near Paso del Norte International Bridge

Choose dates to view prices

In downtown El Paso, Hotel Indigo El Paso Downtown offers a unique blend of comfort and relaxation. Take a dip in the outdoor pool with cabanas, grab a drink at the bar, or stay fit at the 24-hour gym. With perks like dry cleaning/laundry services and concierge services from helpful staff who go above and beyond.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
$121 nightly
The total price is $142
May 17 - May 18
Total with taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(82 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

7.2 out of 10
Good
(5 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(16 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
325 N. Kansas Street, El Paso, TX, 79901

What's nearby

  • Plaza Theater - 5 min walk - 0.5 km
  • Abraham Chavez Theater - 7 min walk - 0.6 km
  • Southwest University Park - 7 min walk - 0.6 km
  • Judson F. Williams Convention Center - 9 min walk - 0.8 km
  • El Paso Downtown Artist and Farmer's Market - 12 min walk - 1.0 km

Getting around

  • El Paso International Airport (ELP) - 16 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 41 min drive
  • El Paso Union Depot - 17 min walk

Restaurants

  • ‪Barrio Eats & Drinks - ‬5 min walk
  • ‪Coffee Box - ‬4 min walk
  • ‪Wxyz - ‬3 min walk
  • ‪International - ‬4 min walk
  • ‪Mamacitas - ‬1 min walk

About this property

Hotel Indigo El Paso Downtown by IHG

When you stay at Hotel Indigo El Paso Downtown by IHG, you'll be just a 5-minute drive from Paso del Norte International Bridge and Sun Bowl Stadium. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an outdoor pool, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 119 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (up to 75 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (USD 21 per day; includes in/out privileges)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Fence around the pool

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Porter/bellhop
  • Free pool cabanas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 0 to 18 per person

Children & extra beds

  • Cribs/infant beds are available for USD 25.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Covered valet parking costs USD 21 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo El Paso By Ihg El Paso
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown by IHG Hotel
Hotel Indigo El Paso Downtown an IHG Hotel
Hotel Indigo El Paso Downtown by IHG El Paso
Hotel Indigo El Paso Downtown by IHG Hotel El Paso

Frequently asked questions

Does Hotel Indigo El Paso Downtown by IHG offer free cancellation for a full refund?

Yes, Hotel Indigo El Paso Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Indigo El Paso Downtown by IHG?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Hotel Indigo El Paso Downtown by IHG?

Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Indigo El Paso Downtown by IHG?

Yes. Valet parking costs USD 21 per day.

What are the check-in and check-out times at Hotel Indigo El Paso Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.

Is there an onsite casino at Hotel Indigo El Paso Downtown by IHG?

No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (10-min drive) and Speaking Rock Entertainment Center (15-min drive) are both nearby.

What is there to do at Hotel Indigo El Paso Downtown by IHG and nearby?

Hotel Indigo El Paso Downtown by IHG has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Hotel Indigo El Paso Downtown by IHG?

Yes, there's an onsite restaurant.

What's the area around Hotel Indigo El Paso Downtown by IHG like?

Hotel Indigo El Paso Downtown by IHG is in Downtown El Paso, a short 5-minute walk from Plaza Theater and 15 minutes' walk from Judson F. Williams Convention Center. Travelers give top marks for the hotel's prime location.

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Reviews

Hotel Indigo El Paso Downtown by IHG Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was clean, fun, and great to hang out in, with many guests enjoying its amenities. (32 reviews)
  • The on-site restaurant and nearby dining options were highly praised for their great food, convenient location, and excellent service. (12 reviews)
  • Breakfast at Mamacitas was consistently described as delicious. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Bar
Restaurant
Location
Live music
Parking
View
Bed
Food

Reviews

Verified

10/10 Exceptional

Pool and bar were great! Coffe shop on the cornered and the food was excellent downtown.
Travis, 3-night trip
Verified

10/10 Exceptional

Bar had good selection
Keely, 1-night trip
Verified

10/10 Exceptional

We stayed at the Indigo for three nights. The hotel is beautiful and the rooms are clean and comfortable. The staff does a great job of cleaning and restocking the room each day. The front desk staff are friendly, couteoua and helpful. The on site restaurant is super.
James, 3-night trip
Verified

10/10 Exceptional

Yes
Patricia, 2-night trip
Verified

10/10 Exceptional

Great clean friendly Mamacitas is my new fave restaurant!
Whitney, 3-night trip
Verified

10/10 Exceptional

Great staff and location.
Amir, 3-night trip
Verified

10/10 Exceptional

Great staff, clean room, no noise
Richard, 1-night trip
Verified

10/10 Exceptional

Good location. Easy valet parking. Nice clean room with comfortable bed.
Richard, 1-night trip
Verified

10/10 Exceptional

The location, the pool and the restaurant are great!
Ameyali, 1-night trip
Verified

10/10 Exceptional

Very beautiful would love to stay there again
Lorenzo, 1-night trip
Verified

8/10 Very good

Clean and great experience, will book again soon.
Dylan, 1-night trip
Verified

2/10 Poor

Front desk staff was rude and very unprofessional.
Blanca, 1-night trip
Verified

8/10 Very good

Staff was excellent, everything was clean. No fridge in room was a drawback.
Sarah, 5-night trip
Verified

10/10 Exceptional

Great stay
Castulo, 2-night trip
Verified

2/10 Poor

Did not have the opportunity to stay there due to flight delays and missing connecting flights
Keith, 1-night trip
Verified

10/10 Exceptional

Great experience.
Arthur, 1-night trip
Verified

10/10 Exceptional

Amazing place to stay!
Joey, 2-night trip
Verified

10/10 Exceptional

Beautiful place to have a mini staycation
Jose, 2-night trip
Verified

10/10 Exceptional

Great hotel!
Mindy, 1-night trip
Verified

10/10 Exceptional

Nice and Clean hotel
Chanit, 1-night trip
Verified

10/10 Exceptional

Great stay!
ana, 2-night trip
Verified

2/10 Poor

This was the
Crystal, 2-night trip
Verified

10/10 Exceptional

Had a great time! Staff was accomodating and friendly. Loved the pool and bar!
Vanessa, 4-night trip
Verified

10/10 Exceptional

Great place to stay.
Neal, 2-night trip
Verified

10/10 Exceptional

Great place
Bruce, 1-night trip