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1 room, 2 adults

Hotel Indigo El Paso Downtown, El Paso

3.5-star3.5 stars
325 N. Kansas Street, El Paso, TX, 79901, United States of America

3.5-star hotel with outdoor pool, near El Paso Museum of Art
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 490 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Bar
Bar is awesome
Location
Great location
Food
Delicious food
Room
Great room

Hotel Indigo El Paso Downtown, El Paso

from $100
  • Standard Room
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)
  • Room, 1 King Bed, Accessible, Non Smoking (HEARING)
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)
  • Room, 2 Queen Beds, Accessible, Non Smoking (HEARING)

What’s around Hotel Indigo El Paso Downtown, El Paso

Landmarks

  • In Downtown El Paso
  • El Paso Museum of Art - 6 min walk
  • El Paso Museum of History - 8 min walk
  • University of Texas at El Paso - 35 min walk
  • Plaza Theater - 5 min walk
  • El Paso Symphony Orchestra - 6 min walk
  • Abraham Chavez Theater - 7 min walk
  • Judson F. Williams Convention Center - 7 min walk

Getting around

  • El Paso, TX (ELP-El Paso Intl.) - 9 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 37 min drive
  • El Paso Union Depot - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 119 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • Up to 165 lbs

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Health club
Working away
  • Business center
  • One meeting room
Services
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Porter/bellhop
Facilities
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Hotel Indigo El Paso Downtown, El Paso’s small print

Also known as

  • Hotel Indigo El Paso Downtown
  • Indigo El Paso Downtown

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Valet parking costs USD 10 per day

Breakfast costs between USD 10 and USD 12 per person (approximately)

Cribs/Infant beds are available for USD 25.0 per stay

Pets are allowed for an extra charge of USD 75 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 357 reviews

Exceptional 10.0
El Paso Favorite
Wonderful, friendly service. Very nice hotel. Our second stay here. Within walking distance to great restaurants.
Sheila, usRomance trip
Exceptional 10.0
Unique and fun hotel
Very nice staff. Luis with the concierge desk was especially nice and helpful. The floor in the room had some rings from sticky drinks that had not been properly cleaned which is why I didn’t give a higher rating for cleanliness, but the bed was nice and the ambiance was fun. The 5th floor pool and bar is very nice and worth taking the time to enjoy. I’ll be back again next time I’m in town
Quincy, usBusiness trip
Good 6.0
Party Hotel
Beautiful hotel but I went Easter weekend and it seemed to be backed with early 20 something college kids looking to party all night long. My floor didn't quiet down until almost 4 AM the first night. Also I had to get housekeeping to my room when I checked in because there was, what looked like urine, all over the toilet seat. They said it was probably the chemical cleaner and it didn't get wiped off but either way it wasn't clean. There was also some makeup smudges or stains on one of the pillows. Last, I like to travel with my Roku so that I can plug it into the tv and watch shows thru Netflix or whatever but they tvs are mounted flat to the wall with a frame around them. There is no way to access the plug in port on the side or back. Not a complaint on the last just a heads up. The people working there from front desk to valet were all very nice and accommodating.
Rachel, usOther trip
Very Good 8.0
Best choice in El Paso
Downtown location. They make parking easy and included in the room. Its the only nice option in the area. Oddly they provide bathroom amenities except shower gel. Andy was great at check out! Thank you
us1 night romance trip
Poor 2.0
Nightclub, not hotel.
When my husband and I checked in on a Saturday night, we could hardly hear the front desk girl over the massive party going on at the pool. But what we did hear was that the music won't stop until 2 am, and that we should have known because, "they're sort of known for this." We went to our room, and it was so loud that ear plugs couldn't block out the noise. We decided we cannot stay here, and immediately checked out. Another couple was in the process of doing the same thing. Even the valet said he wishes the hotel would prioritize its guests first, instead of trying to be a nightclub. He says he has seen many guests have to leave because of this. Here are my concerns: - You say you're known for this. You're a HOTEL. Most people staying there are not from the area, otherwise they'd be staying in their own houses... your website says nothing on it about these parties, and has no warning. When the customer books, there is no heads up that you won't actually sleep until 2 am. So really, how can you be known for this, by the customers that actually matter - the ones that are staying there, not just there for the party? I would suggest putting a massive warning banner on your hotel's landing page, and sending an email to any customer who books a Saturday night to let them know to make other arrangements if needed. Do not stay at this hotel, you would get better sleep in your car. At least it would be quiet.
Marc, us1 night romance trip

Hotel Indigo El Paso Downtown, El Paso

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