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Grand Hyatt Macau, Macau

5 stars
City Of DreamsEstrade Do Istmo Cotai, CotaiMacau, ‏‎866-539-8122
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Outstanding4.6 / 5
Vibe
Awesome vibe
Amenities
Great amenities
Room
Great room
Comfort
Rather comfortable
183See all 183 Hotels.com reviews
From 738 reviewsTripAdvisor Traveller Rating

Grand Hyatt Macau, Macau

Hotel Info: 866-539-8122

from $256
  • Club
  • Grand suite
  • Club
  • Grand exec suite
  • Grand, Deluxe Suite, 1 King Bed
  • Club Deluxe Twin
  • Club Deluxe King
  • Grand Room, 2 Single Beds
  • Premier Suite
  • Grand, Deluxe Room
  • Grand suite
  • Grand Room, 1 King Bed
  • Deluxe Room, 2 Single Beds
  • Deluxe Room, 1 King Bed
  • Grand, Deluxe Room, 1 King Bed
  • Suite (Diplomat)
  • Grand, Suite, 2 Single Beds, View
  • Deluxe Room (Club)
  • Grand, Deluxe Room, 1 King Bed
  • Deluxe
  • Grand, Deluxe Room, 1 King Bed, View
  • Deluxe Room (Club)
  • Grand, Executive Suite, 1 King Bed
  • Deluxe
  • Grand, Deluxe Room, 2 Single Beds, View
  • Deluxe Room, 1 King Bed, View
  • Standard Room, 1 Queen Bed
  • Deluxe Room, 2 Single Beds, View
  • Grand, Suite, 1 King Bed, View
  • Grand Dlx Suite
  • Grand, Executive Suite
  • Grand, Suite, 2 Single Beds
  • Grand, Grand Suite
  • Guestroom

At a glance

Key facts

Hotel size

  • This hotel has 791 rooms
  • This hotel is arranged over 32 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times

  • Free ferry terminal shuttle

Parking

  • Free self parking

Offsite

  • Free area shuttle

  • Free casino shuttle

Also known as

  • Grand Hyatt Macau
  • Grand Hyatt Macau Hotel
  • Macau Grand Hyatt

Policies

Children under 16 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for MOP 575 per night

Breakfast costs between MOP 1127 and MOP 1127 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MOP 400 per vehicle (roundtrip)

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbeque grills
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Nightclub
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 86112
  • Conference space size (meters) - 8000
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Terrace
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Isala Spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Beijing Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Mezza9 Macau - Overlooking the pool, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Lobby Lounge - This cafe specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Grand Hyatt Macau, Macau’s small print

Also known as

  • Grand Hyatt Macau
  • Grand Hyatt Macau Hotel
  • Macau Grand Hyatt

Policies

Children under 16 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for MOP 575 per night

Breakfast costs between MOP 1127 and MOP 1127 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MOP 400 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 183 reviews

Grand Hyatt Macau, Macau
Excellent4.0 / 5
Good hotel, 15 minutes walking from the Venetian.
1 night romance trip
Grand Hyatt Macau, Macau
Outstanding5.0 / 5
Leisure
Everything was excellent. The downside is that the restaurants in the hotel are not open 24 hours. If you want to get a late night snack, you need to go to the restaurants in the casino.
Other trip
Grand Hyatt Macau, Macau
Outstanding5.0 / 5
Very Good. Great Hotel.
1 night family trip
Grand Hyatt Macau, Macau
Outstanding5.0 / 5
Affordable price keeps you coming back.
We stayed in this hotel for 2 nights. The swimming pool was very big, not too deep and is great for leisure swimmers. Look for conceige who has an arrow on the coat. We met one lady who gave us the information that we need. While the ones without arrows seems not local and their knowledge on Macau are no better reading some tourist information yourself. They wont help much. Overall, the hotel is great. Only the restaurants do not have much choices. Nothing exciting with the restaurants in the hotel.
2 night family trip
Grand Hyatt Macau, Macau
Outstanding5.0 / 5
Nice hotel environment with friendly staff
Staff are helpful and friendly. Relaxing stay with good pool and gym facilities. Hotel room is clean and tidy. Location is good but will be better if the hotel can provide free connection buses. One improvement is that check-in could be a bit faster, but overall the experience with the hotel is good and would like to stay again for the near future when visiting Macau again.
1 night trip with friends

See all reviews

Grand Hyatt Macau, Macau

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