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Photo gallery for Grand Hyatt Macau

Outdoor pool, pool umbrellas, sun loungers
Outdoor spa tub
Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Lobby
Outdoor pool, pool umbrellas, sun loungers

Grand Hyatt Macau

5.0 star property

Reviews

9.2 out of 10
Wonderful

About this property

Luxury hotel with full-service spa, connected to a shopping center, near City of Dreams
  • Bar
  • Parking available
  • Spa
  • Gym
  • Laundry facilities

Explore the area

Map
City Of Dreams, Estrade Do Istmo Cotai, Cotai
  • City of Dreams
    ‪6 min walk‬
  • Cotai Strip
    ‪11 min walk‬
  • Venetian Macao Casino
    ‪11 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪9 min drive‬
Lobby

Spa

The on-site spa has 15 treatment rooms including couples treatment rooms. The hotel's spa offers deep-tissue massages and hot stone massages. Types of treatments available include aromatherapy, body scrubs, body wraps, and facials. Other on-site facilities include a steam room and 4 hot tubs.

Couples treatment rooms, hot tub, steam room, body treatments
Couples treatment rooms, hot tub, steam room, body treatments

At a glance

DONE

Hotel size

    • 791 rooms
    • Arranged over 37 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children's club*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (MOP 960 per day)
DONE

Transfers

    • Free ferry terminal shuttle
DONE

Offsite

    • Free casino shuttle
DONE

Other information

    • Designated smoking areas (fines apply)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Wheelchair accessible (may have limitations)
  • Elevator (65 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Rooms

  • Area rugs in room
  • Hand-held showerhead
  • Hardwood flooring in room
  • Portable shower seat
  • Tile flooring in room
  • Wheelchair accessibility

Fees & policies

Refundable deposits

  • Deposit: MOP 1000.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MOP 327.8 per person

Children & extra beds

  • Rollaway beds are available for MOP 460.0 per night
  • Children's club access is available for an extra charge

Parking

  • Self parking costs MOP 960 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Mobile payment options include: Alipay and WeChat Pay.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Grand Hyatt Macau
Grand Hyatt Macau Hotel
Macau Grand Hyatt
Grand Hyatt Macau Hotel Cotai
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Macau
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Cotai

Frequently asked questions

Does Grand Hyatt Macau offer free cancellation for a full refund?

Yes, Grand Hyatt Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hyatt Macau?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Grand Hyatt Macau?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Hyatt Macau?

Yes. Self parking costs MOP 960 per day.

What are the check-in and check-out times at Grand Hyatt Macau?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

Is there an onsite casino at Grand Hyatt Macau?

No, this hotel doesn't have a casino, but Hard Rock Casino (6-min walk) and The Londoner Macao Casino (11-min walk) are both nearby.

What is there to do at Grand Hyatt Macau and nearby?

Practice your swing on the tennis courts. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and soothe your senses in one of the 4 hot tubs. Grand Hyatt Macau also has an outdoor pool and a steam room.

Are there restaurants at or near Grand Hyatt Macau?

Yes, there are 2 onsite restaurants, featuring Chinese cuisine and pool views.

What's the area around Grand Hyatt Macau like?

Grand Hyatt Macau is a short 9-minute drive from Macau Intl. Airport (MFM) and 6 minutes' walk from City of Dreams. Travelers love the hotel's prime location.

Reviews

9.2 out of 10
Wonderful

Reviews

10 out of 10 Exceptional

Location is convenient, nice view and very comfort. Staff is nice and helpful.