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All properties in Cotai, Macau SAR
1 room, 2 adults

Grand Hyatt Macau, Cotai

5-star5 stars
Great for families

Good to know

  • Highchair
  • Children's club (surcharge)
  • Children's pool
  • DVD player
City Of Dreams, Estrade Do Istmo Cotai, Cotai, Macau SAR

Luxury hotel with full-service spa, connected to a shopping center, near Venetian Macao Casino
  • Free WiFi
  • Great for families

    Good to know

    • Highchair
    • Children's club (surcharge)
    • Children's pool
    • DVD player
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Fresh fruit daily. Prompt answers to questions. The lounge should be opened twenty four…Jan 26, 2020
  • Great Services! Not only one staff goes the extra mile!!! Dec 19, 2019

Grand Hyatt Macau, Cotai

from $121
  • Grand Deluxe Suite King
  • Grand Suite King
  • Grand Suite Twin
  • Grand Executive Suite
  • 1 King Bed with Club Access
  • 2 Twin Beds with Club Access
  • Diplomat Suite
  • Premier Suite
  • 2 Twin Beds Deluxe
  • 1 King Bed Deluxe
  • Grand Suite Fountain View King
  • Grand Suite Fountain View Twin
  • Grand Deluxe Fountain View Suite King
  • 1 King Bed Fountain View
  • Grand Executive Fountain View Suite
  • Grand Suite King with Club Access
  • Grand Suite Twin with Club Access
  • Grand Deluxe Suite King with Club Access

What’s around Grand Hyatt Macau, Cotai

Landmarks

  • Venetian Macao Casino - 3 min walk
  • Cotai Arena - 7 min walk
  • City of Dreams - 10 min walk
  • Cotai Strip - 13 min walk
  • Macau East Asian Games Dome - 17 min walk
  • Macau Jockey Club - 34 min walk
  • Macau University of Science and Technology - 5 min walk
  • Our Lady of Carmel Church - 14 min walk

Getting around

  • Macau Intl. Airport (MFM) - 7 min drive
  • Hong Kong Intl. Airport (HKG) - 60 min drive
  • Zhuhai (ZUI-Jiuzhou Ferry Port) - 36 min drive
  • Zhuhai (ZUH-Sanzao Intl.) - 44 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free ferry terminal shuttle
  • Free casino shuttle

At a glance

Key facts

Hotel size

  • This hotel has 791 rooms
  • This hotel is arranged over 37 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Free ferry terminal shuttle

Parking

  • Valet parking *

Offsite

  • Free area shuttle

  • Free casino shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Spa tub
Working away
  • 24-hour business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 86112
  • Conference space size (meters) - 8000
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • Korean

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Isala Spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Dining

Beijing Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

Mezza9 Macau - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Lobby Lounge - This café specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Grand Hyatt Macau, Cotai’s small print

Also known as

  • Grand Hyatt Macau
  • Grand Hyatt Macau Cotai
  • Grand Hyatt Macau Hotel Cotai
  • Grand Hyatt Macau Hotel
  • Macau Grand Hyatt
  • Grand Hyatt Macau Hotel Cotai
  • Grand Hyatt Macau Cotai
  • Grand Hyatt Macau Hotel Macau
  • Grand Hyatt Macau Hotel

Policies

Guests under 16 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of GBAC STAR - Hyatt guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: MOP 1000.00 per night

Optional extras

Self parking costs MOP 960 per day

Valet parking costs MOP 1440 per day

Buffet breakfast is offered for an extra charge of MOP 296 for adults and MOP 148 for children (approximately)

Children's club access is available for an extra charge

Airport shuttle service is offered for an extra charge of MOP 520 per vehicle (one-way, Maximum occupancy 4)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Hyatt Macau, Cotai

  • Does Grand Hyatt Macau offer free cancellation for a full refund?
    Yes, Grand Hyatt Macau does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Grand Hyatt Macau?
    Yes. Self parking costs MOP 960 per day. Valet parking costs MOP 1440 per day.
  • Is there a pool at Grand Hyatt Macau?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Grand Hyatt Macau?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Grand Hyatt Macau?
    You can check in from 3 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Grand Hyatt Macau?
    Yes, there are 3 onsite restaurants.
  • Is airport shuttle service offered by Grand Hyatt Macau?
    Yes, an airport shuttle is available. The charge is MOP 520 per vehicle one-way.

Recent reviews

Superb 9.2 From 1,522 reviews

Exceptional 10.0
We are very happy with this hotel. The location is very convenient with shopping and restaurant within walking distance.
David S, us4 night trip
Exceptional 10.0
Amazing place!
It was really amazing. Me and my husband were celebrating his 40th birthday. I booked a Deluxe Room with fountain view and it was so nice.The room so clean and comfortable! They made a cake and some complementary fruits for my husband was really nice) for sure will come again!!!
Ksenia, us2 night trip
Exceptional 10.0
Nice stay with amazing fountain view!
We booked a room with fountain view, it’s definitely with the money. Kids enjoyed the pool and the kids club facilities (you have to pay). And it’s just a few steps away from the house of dancing water. For a weekend stay, we got everything in walking distance.
Lee, us1 night family trip
Very Good 8.0
Great location, amazing view, gorgeous hotel
Staff: Super friendly staff who walked us to our room and guided us through what to do in Macau. Very helpful on any request. Room: Our room was a deluxe suite with fountain view. The view of the Wynn Palace fountain water show was absolutely unreal. Cleanliness: The room was clean, but we had issues with the room smelling like somebody smoked. The staff was helpful and sprayed down the room plus gave a conditioner device. Location: Shuttles are hugeee plus. They help get you around anywhere you want in Macau for free.
Sofyan, us3 night romance trip
Exceptional 10.0
check in with Peggy was really nice. Very helpful and nice
steve, us1 night romance trip
Exceptional 10.0
Excellent value with the wow factor
It was the best value of the year!
Ivan, us1 night romance trip
Exceptional 10.0
Great location and views from the 37th floor
Great location to the newest adjoining major casino resorts. We upgraded to the The Grand Club Tower rooms and had access to the club lounge on the 37th floor which had great night views and great service.
us2 night romance trip
Exceptional 10.0
A great experience all round.
Had a suite. Views were amazing. Bed super comfy.
Natalie, us2 night romance trip
Very Good 8.0
Excellent service, great value hotel.
Modern and nice hotel. Hotel staff was very helpful specially Randy who was very welcoming and warm. We got upgrade room from terrible smoking smell room to suite. The buffet was good. Really enjoyed the stay.
yeonjin, us1 night trip with friends
Very Good 8.0
Nice stay
Got ugraded to the smallest suite from a standard room, but had one look and was kind of depressing. Got a standard room with a different view from what we booked instead, was much better than the suite. Much bigger bathroom and more open plan. Also, fountain view is kind of boring, the other view is better according to us. Good service, especially at the pool and gym area. Nice tennis court, and really nice service while playing tennis. The property feels just a bit dated, and rooms are a bit neutral. Overall, it was a nice stay, and the staff were great.
Marcus, usRomance trip

Grand Hyatt Macau, Cotai

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