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Grand Hyatt Macau

Photo gallery for Grand Hyatt Macau

Outdoor pool
Outdoor pool
Minibar, in-room safe, free WiFi, bed sheets
Premier Suite | Minibar, in-room safe, free WiFi, bed sheets

Overview of Grand Hyatt Macau

Grand Hyatt Macau

5.0 star property
Luxury Cotai hotel with full-service spa, connected to a shopping center

9.0/10 Superb

1,000 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $113
Price available on 12/4/2022
City Of Dreams, Estrade Do Istmo Cotai, Cotai

Room options

About this area

Getting around

  • Macau Intl. Airport (MFM) - 10 min drive
  • Zhuhai (ZUH-Jinwan) - 44 min drive
  • Hong Kong International Airport (HKG) - 65 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free ferry terminal shuttle
  • Free casino shuttle


  • The Tasting Room - 6 min walk
  • Jade Dragon - 6 min walk
  • La Chine - 9 min walk
  • Feast - 11 min walk
  • CUPPACOFFEE - 15 min walk

About this property

Grand Hyatt Macau

Grand Hyatt Macau is just 3 mi (4.8 km) from the airport and offers a shuttle (available 24 hours) for MOP 520 per vehicle one-way. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and Chinese cuisine is served at Beijing Kitchen, which is open for lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. The overall value and comfortable guestrooms get great marks from fellow travelers.


Chinese (Cantonese), Chinese (Mandarin), English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 791 rooms
  • Arranged over 37 floors


  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Children's club*


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Onsite self parking (MOP 960 per day)
  • Onsite valet parking (MOP 1440 per day)
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours)*
  • Free ferry terminal shuttle


  • Free area shuttle
  • Free casino shuttle

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Playground

What to do

  • Shopping

Working away

  • 24-hour business center
  • 8 meeting rooms
  • Conference space (86112 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services


  • 2 buildings/towers
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet
  • Bathroom emergency pull cord


  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Korean

Room amenities

Be entertained

  • DVD player
  • 42-inch LCD TV
  • Cable TV channels
  • Streaming services
  • Pay movies
  • CD player

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Highchair


  • Daily housekeeping
  • In-room safe

Special features


Isala Spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.


Beijing Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Mezza9 Macau - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Lobby Lounge - This café specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MOP 1000.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of MOP 316.8 for adults and MOP 158.4 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MOP 520 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Children's club access is available for an extra charge


  • Self parking costs MOP 960 per day
  • Valet parking costs MOP 1440 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).


This property accepts credit cards and cash.

Also known as

Grand Hyatt Macau
Grand Hyatt Macau Hotel
Macau Grand Hyatt
Grand Hyatt Macau Hotel Cotai
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Macau
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Cotai

Frequently asked questions

Does Grand Hyatt Macau offer free cancellation for a full refund?
Yes, Grand Hyatt Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hyatt Macau?
As of Dec 2, 2022, prices found for a 1-night stay for 2 adults at Grand Hyatt Macau on Dec 4, 2022 start from $113, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Macau?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Macau?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grand Hyatt Macau?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Hyatt Macau?
Yes. Self parking costs MOP 960 per day. Valet parking costs MOP 1440 per day.
Is airport shuttle service offered by Grand Hyatt Macau?
Yes, an airport shuttle is available. The charge is MOP 520 per vehicle one-way.
What are the check-in and check-out times at Grand Hyatt Macau?
You can check in from 3 PM - midnight. Check-out time is 11 AM.
Is there an onsite casino at Grand Hyatt Macau?
No, this hotel doesn't have a casino, but The Londoner Macao (2-min walk) and Venetian Macao Casino (3-min walk) are both nearby.
What is there to do at Grand Hyatt Macau and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grand Hyatt Macau also has an outdoor pool and a steam room, as well as spa services.
Are there restaurants at or near Grand Hyatt Macau?
Yes, Beijing Kitchen offers Chinese cuisine and pool views. Nearby restaurants include The Tasting Room (6-min walk), Jade Dragon (6-min walk), and La Chine (9-min walk).
Does Grand Hyatt Macau have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Grand Hyatt Macau like?
Grand Hyatt Macau is a short 1-minute walk from City of Dreams and 3 minutes' walk from Venetian Macao Casino.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very Good

Fountain view
The fountain view is fantastic, hope I can have the same view on my next visit, probably with my whole family.
Dal Connie, 1-night trip
Verified guest review

10/10 Exceptional

Wah Yau, 4-night business trip
Verified guest review

10/10 Exceptional

Patricia, 1-night trip
Verified guest review

10/10 Exceptional

Fuk Cheung, 1-night trip
Verified guest review

8/10 Very Good

1-night trip
Verified guest review

10/10 Exceptional

Sammy, 2-night family trip
Verified guest review

10/10 Exceptional

Good for option
Room a bit dated. Bed is not too comfort as 5 star standard.
1-night family trip
Verified guest review

8/10 Very Good

2-night trip
Verified guest review

4/10 Fair

The restaurant guest is impolite and the waiting time is long.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Fresh fruit daily. Prompt answers to questions. The lounge should be opened twenty four hours for quest use. I like to people watch. All staff that I had contact with went out of their way to accommodate my requests. Daily newspaper was nice but,the Wall Street Journal was not available.
DonaldDavis, 12-night romance trip
Verified Expedia guest review