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Hotel Princesse Flore

Photo gallery for Hotel Princesse Flore

Front of property
Family Junior Suite | Minibar, in-room safe, desk, blackout curtains
Suite | Minibar, in-room safe, desk, blackout curtains
Family Junior Suite | Minibar, in-room safe, desk, blackout curtains
Deluxe Suite | Minibar, in-room safe, desk, blackout curtains

Overview of Hotel Princesse Flore

Hotel Princesse Flore

5.0 star property
Luxury hotel in Royat with 2 restaurants and bar/lounge

8.8/10 Fabulous

226 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
5 Place Allard, Royat, Puy-de-Dome, 63130

Guests rated this location 8.6/10 - Excellent

Main amenities
  • 2 restaurants and bar/lounge
  • 24-hour business centre
  • 24-hour room service
  • Babysitting
  • Breakfast available
  • Coffee shop/cafe
  • Conference centre
  • Daily housekeeping
  • Massage/treatment rooms
  • Rooftop terrace
  • Self parking
  • Spa services
For families
  • Babysitting (surcharge)
  • Children stay free
  • Private bathroom
  • Rollaway/extra beds
  • Television
  • Terrace

Room options

About this area

What's nearby

  • Heart of Royat
  • Vulcania - 21 min drive

Getting around

  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 26 min drive
  • Clermont La Rotonde Station - 5 min drive
  • Royat Chamalières Station - 6 min walk
  • Durtol-Nohanent Station - 6 min drive

Restaurants

  • Casino de Royat - 3 min walk
  • Le Moulin des Pierres - 3 min walk
  • La Station - 2 min walk
  • Le Welcome - 20 min walk
  • Le Cordial - 14 min walk
Map

About this property

Hotel Princesse Flore

Take in the views from the rooftop terrace when you stay at Hotel Princesse Flore. Guests can indulge in massages, facials or body scrubs, and La Flèche d'Argent, one of 2 restaurants, serves French cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers like the helpful staff and restaurant.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 43 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM until 10:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed (up to 22 lb per pet)*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 15 per night)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • 2 restaurants
  • 24-hour room service
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)
  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Waterskiing nearby
  • Scooter/moped hire nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • Conference centre (646 square feet of space)
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • Built in 1883
  • Massage/treatment rooms
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Spa services
  • Television in common areas

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 60-cm LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Dressing gowns and slippers
  • Iron/ironing board (on request)
  • Minibar

Sleep well

  • Blackout curtains
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.

Dining

La Flèche d'Argent – This fine-dining restaurant specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Le Panoramique – This fine-dining restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.30 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 22 per person
  • Early check-in can be arranged for an extra charge of EUR 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 50 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 70.0 per night

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet

Parking

  • Self-parking costs EUR 15 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

<p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Best Western Premier Hotel Princesse Flore
Hotel Princesse Flore Hotel
Hotel Princesse Flore Royat
Hotel Princesse Flore Hotel Royat
Hotel Princesse Flore Royat
Princesse Flore Royat
Princesse Flore

Frequently asked questions

Does Hotel Princesse Flore offer free cancellation for a full refund?
Yes, Hotel Princesse Flore does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Princesse Flore?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Princesse Flore?
Yes, pets are welcome, with a maximum weight of 22 lb per pet. There's a charge of EUR 15 per pet.
Is parking offered on site at Hotel Princesse Flore?
Yes. Self-parking costs EUR 15 per night.
What are the check-in and check-out times at Hotel Princesse Flore?
You can check in from 3 PM - 10:00 PM. There's a charge of EUR 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 50 (subject to availability). Express check-in and check-out are available.
Is there an on-site casino at Hotel Princesse Flore?
No, this hotel doesn't have a casino, but Casino de Châtel-Guyon (23-min drive) is nearby.
What is there to do at Hotel Princesse Flore and nearby?
Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy amenities such as a Turkish bath and spa services.
Are there restaurants at or near Hotel Princesse Flore?
Yes, there are 2 on-site restaurants, featuring al fresco dining and French cuisine.
What's the area around Hotel Princesse Flore like?
Hotel Princesse Flore is in the heart of Royat, a short 6-minute walk from Royat Chamalières Station and 12 minutes' walk from Auvergne Volcanoes Regional Nature Park.

Reviews

8.8

Fabulous

9.3/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

9.7/10

Eco-friendliness

Reviews

8/10 Very good

Decent but not 5* in terms of service
2-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Difficult clients handled brilliantly!
We arrived very late due to a difficult journey but were received in good humour. We needed a room on a floor close to the ground because our three dogs who came with us and we were swiftly moved from the 5th to 2nd floor despite it being close on midnight. We then having sorted ourselves out and took the dogs for a walk from which we did not return until 2am. The night porter was extremely patient. At breakfast the next morning on the terrace it began to rain and then thunder. Your staff did everything they could to make us comfortable by providing access to a terrace room. One of our dogs was however, petrified by the thunder and lightening. We continued to eat breakfast on the terrace under parasols. The service was excellent. So too the room and the hotel as a whole. Thank you
Philip, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Good value although hotel a little tired and couldn’t get food was directed to alternative premises!
Robin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

What was a truly fantastic hotel is now a little tired for 5 stars. The spa is no longer included in the price and has gone down hill since our last visit. The service in the bar was sporadic at best and the restaurant had no menus in English and only one waiter who made a great job of trying to translate for us. He was the highlight of our stay.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect hotel close to Chamalières
Perfect hotel. I wish I could stay there longer. The rooms with a view are very nice and breakfast is outstanding. Thanks for your welcome.
Fabien, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

France, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous Dinner
The room was rather small but comfortable. The dinner we ate in the Restaurant was fabulous! Unfortunately we didn't have time to use the spa facilities which looked wonderful. The Hotel staff were extremely friendly.
Samantha, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Ole Greger, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable and quiet
Good hotel, did exactly what we needed for a stop over travelling through France. Comfortable and quiet.
1-night romance trip
Verified Hotels.com guest review