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Hotel Heevan Retreat, Gulmarg

3.5 stars
Near Gulmarg GondolaGulmargJammu and Kashmir193403India, ‏‎800-491-6126
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Reviews & ratings
Location
Great location
Cleanliness
Clean
Service
Fantastic service
Breakfast
Tasty breakfast
4See all 4 Hotels.com reviews
From 620 reviewsTripAdvisor Traveller Rating

Hotel Heevan Retreat, Gulmarg

Hotel Info: 866-539-8117

from $142
  • Deluxe Double Room
  • Deluxe Suite
  • Single Room
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms

Arriving/leaving

  • Check-in time starts at noon
  • Check-out time is noon
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Transportation

Parking

  • Free self parking

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • 24-hour room service
Things to do
  • Golfing nearby
Working away
  • Business center
Services
  • Tours/ticket assistance

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board
Be entertained
  • TV
  • Cable TV channels

Special features

Dining

Dilkusha - This restaurant specializes in Indian cuisine.

Recent reviews

See all reviews

Hotel Heevan Retreat, Gulmarg
Outstanding5.0 / 5
Charming, caring hotel with friendly staff
A very comfortable stay with accommodating and caring staff. We stayed in Gulmarg in July during a period of political instability that restricted movement and travel within Kashmir. The staff gladly put us up for an extra night and ensured we were well fed and cared for. Only suggestion is to upgrade bathrooms as they were a little worn out.
1 night romance trip
Hotel Heevan Retreat, Gulmarg
Excellent4.0 / 5
Great experie
This was a wonderful experience.
2 night romance trip
Hotel Heevan Retreat, Gulmarg
Outstanding5.0 / 5
Bukhatir and javed provided outstanding service
1 night trip
Hotel Heevan Retreat, Gulmarg
Fair2.0 / 5
Not a pleasant winter experience
The minimum expectation from a hotel in freezing place is a cozy room with proper heating but I was highly disappointed. The room I was offered was large suite room and was very cold from the time we arrived at about 2:30 pm. I requested for proper heating as there was single blower and I was told the central heating system will start in 15 - 20 mins which never started till about 6:00 pm. We were a family of 2 adults and 2 kids and had to limit out selves on the double bed to keep us warm through a electric blanket. Even during night the the heating was not sufficient and the extra bed did not have the electric blanket. I requested to provide either an extra electric blanket or extra blower and both request were refused. I caught cold during night and had to cancel my visit to Gandola next morning. We were not offered a welcome drink on arrival and I thought they may not have a concept for it. The next day when we were waiting for our driver I noted that some new guests were being offered welcome drinks so I told them that I was not offered a welcome drink and they served us a complementary kawa. Only one pleasant experience I can recollect is at the reception the manager offered his personal phone to make an international phone call and I sincerely appreciate his help.
1 night family trip

See all reviews

Hotel Heevan Retreat, Gulmarg

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