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Helnan Chellah Hotel

Photo gallery for Helnan Chellah Hotel

Cafe
Standard Twin Room | Minibar, in-room safe, laptop workspace, blackout drapes
Suite | Minibar, in-room safe, laptop workspace, blackout drapes
Standard Twin Room | Minibar, in-room safe, laptop workspace, blackout drapes
Suite | Minibar, in-room safe, laptop workspace, blackout drapes

Overview of Helnan Chellah Hotel

Helnan Chellah Hotel

4.0 star property
4-star hotel in Quartier Administratif with 2 restaurants and spa

6.4/10 Good

134 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is $55
Price available on 12/14/2022
Map
2 rue D'infi, Hassan, Rabat, 10010
Main amenities
  • Daily housekeeping
  • Marina
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 24-hour fitness center
  • Sauna
  • Room service
  • Conference center
  • Business center
  • 3 meeting rooms
  • Airport shuttle
  • Terrace
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Quartier Administratif

Getting around

  • Rabat (RBA-Salé) - 18 min drive
  • Rabat Ville Station - 7 min walk
  • Rabat Agdal Station - 8 min drive
  • Sale Ville Station - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Pizzeria Al Forno - 3 min walk
  • Cafes Carrion - 4 min walk
  • Koutoubia - 5 min walk
  • Grill 23 - 5 min walk
  • Pause Gourmet - 6 min walk

About this property

Helnan Chellah Hotel

A great choice for a stay in Rabat, Helnan Chellah Hotel features a marina and offers an airport shuttle (available 24 hours) for EUR 25 per vehicle. Guests can visit the spa to be pampered with massages, reflexology, or mani/pedis, and Chellah Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say good things about the breakfast and location.

Languages

Arabic, English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 126 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - noon
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free offsite parking nearby
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Room service

What to do

  • Golfing nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference center (4306 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1974
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • 24-hour fitness center
  • Full-service spa
  • Marina
  • Sauna

Accessibility

  • Elevator

Languages

  • Arabic
  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Helnan Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Chellah Restaurant - This restaurant serves breakfast, lunch, and dinner.
Kanoun Grill Restaurant - This restaurant specializes in Moroccan cuisine and serves dinner only. Happy hour is offered.
The Lion Pub - This pub serves dinner only. Happy hour is offered.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one-way, maximum occupancy 5)

Children & extra beds

  • Airport shuttle for children between the ages of 2 and 18 costs EUR 0 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts major credit cards and cash.

Also known as

Chellah
Chellah Hotel
Helnan Chellah
Helnan Chellah Hotel
Helnan Chellah Hotel Rabat
Helnan Chellah Rabat
Hotel Chellah
Hotel Helnan Chellah
Helnan Chellah Morocco Rabat
Helnan Chellah Hotel Hotel
Helnan Chellah Hotel Rabat
Helnan Chellah Hotel Hotel Rabat

Frequently asked questions

Does Helnan Chellah Hotel offer free cancellation for a full refund?
Yes, Helnan Chellah Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Helnan Chellah Hotel?
As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at Helnan Chellah Hotel on Dec 14, 2022 start from $55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Helnan Chellah Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Helnan Chellah Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Helnan Chellah Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Helnan Chellah Hotel?
Yes, an airport shuttle is available. The charge is EUR 25 per vehicle one-way.
What are the check-in and check-out times at Helnan Chellah Hotel?
You can check in from 2 PM - noon. Check-out time is noon.
What is there to do at Helnan Chellah Hotel and nearby?
Helnan Chellah Hotel has a spa and a 24-hour fitness center.
Are there restaurants at or near Helnan Chellah Hotel?
Yes, there are 2 onsite restaurants, featuring Moroccan cuisine. Nearby restaurants include Pizzeria Al Forno (3-min walk), Cafes Carrion (4-min walk), and Koutoubia (5-min walk).
What's the area around Helnan Chellah Hotel like?
Helnan Chellah Hotel is a short 7-minute walk from Rabat Ville Station and 4 minutes' walk from Museum Mohamed VI of Modern and Contemporary Art. Travelers give top marks for the hotel's prime location.

Overall score and ratings

6.4

Good

6.9/10

Cleanliness

6.8/10

Staff & service

7.3/10

Amenities

5.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Fair

Hotel is old and very outdated, breakfast was very bad , beds are old . Definitely will not recommend .
masinessa, 1-night business trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Expedia guest review

8/10 Very Good

Decent good location
It was a decent place
1-night business trip
Verified Hotels.com guest review

6/10 Good

The front desk staff where very helpfull. But house keeping and kitchen staff need a lot of training to bing it to a suitable level. Seems that there is only on set of towels per room, they were taken at 10:00 each morning and returned at 4:00 in the afternoon.
6-night romance trip
Verified Expedia guest review

2/10 Poor

13-night family trip
Verified Ebookers guest review

6/10 Good

dilan, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

This hotel should be your last to last resort
There are two different types of rooms in this hotel on every floor, the pictures posted here are only of the good kind. The bad ones are extremely bad with very old and broken A/C and spiders in the bathroom which has rusty fixtures. I couldn't believe I was at Helnan Chellah at first. I was given a bad room and I had to wait over 1.5 hours after a 20 hour flight to be moved in to one of the good rooms. They didn't believe me when I told them the A/C was not working and sent three people to check one after the other. No one speaks or understands any kind of English and plenty gets lost in translation. The rates are extremely high for the quality of service they provide - the food is extremely bad that you can't eat anything but fruit, yoghurt and croissants for breakfast. The orange juice they serve is sometimes stale. Lunch and dinner are terrible as well. Some of the dishes are good but some are worse and can get you sick. Check your cutlery before using them, they can be crusty sometimes. The only good things about this hotel are the public areas are clean and well decorated and the good rooms are clean. Some of the staff were polite and helpful but others were outright rude. TL:DR - Avoid this hotel. There are plenty of good hotels with comparable rates very close by.
Parthasarathi, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Would not recommend
My stay at this hotel with my business colleagues from Canada was very disappointing. We had two reservations - first reservation was for 5 nights and the second for two nights with a gap of 4 days in between the two. During the first stay, I was given a room that was extremely disappointing. Each floor, I think, has two types of rooms, good and really bad. You are lucky if you get to stay at the good section of the floor. When I say the room was bad, I mean it was really really old with a really old A/C that was not working and horribly old bathroom fixtures with spiders and cobwebs. After complaining and posting a sad face on hotels.com, they moved me to the good section of the hotel. They didn't believe me when I said the A/C wasn't working or there were no towels and sent three people over a period of hour and a half to check what I just told them several times. The food is extremely bad. Don't even get me started on this. The toughest chicken I ever had in my life and the most disgusting noodles ever. The food has no taste and I am not even a foodie. You will find excellent options very close by. They charge a lot of money (25 MAD for a bottle of water while you can get the same bottle for 5 MAD right outside the hotel and 180 MAD for a buffet lunch with awful choices. They charged me 300 MAD for a taxi to the airport while by law, it is 250 MAD. No one speaks or understands English and a lot gets lost in translation. They are in the money grabbing business.
5-night business trip
Verified Hotels.com guest review

8/10 Very Good

good in general; location, services, amenities and food
1-night trip
Verified Expedia guest review

10/10 Exceptional

Very close to the train station, 5 minutes walk away. Clean and very comfortable. Great buffet breakfast.
1-night romance trip
Verified Ebookers guest review