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Holiday Inn Express Hotel & Suites Ottawa West Nepean, Ottawa

2.5 stars
2055 Robertson RoadOttawaONK2H5Y9Canada, 855-239-9222
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Excellent4.3 / 5
Wellness
Great wellness & sports facilities
Amenities
Great amenities
Vibe
Awesome vibe
Breakfast
Tasty breakfast
231See all 231 Hotels.com reviews
From 231 reviewsTripAdvisor Traveller Rating

Holiday Inn Express Hotel & Suites Ottawa West Nepean, Ottawa

Hotel Info: 855-239-9222

from $117
  • Room, 2 Queen Beds, Non Smoking
  • Deluxe Room, Accessible, Non Smoking (WHEELCHAIR)
  • Suite, Accessible, Non Smoking
  • Suite, 1 King Bed (Extended)
  • Suite, 2 Queen Beds, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Standard Room
  • Suite, 1 King Bed, Non Smoking
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 115 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-2:30 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Holiday Inn Express Hotel Ottawa West Nepean
  • Holiday Inn Express Ottawa West Nepean
  • Holiday Inn Nepean

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for CAD 15.00 per night

Pets are allowed for an extra charge of CAD 25.00 per pet, per night

In the hotel

Food and drink
  • Free continental breakfast daily
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 2496
  • Conference space size (meters) - 232
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Holiday Inn Express Hotel & Suites Ottawa West Nepean, Ottawa’s small print

Also known as

  • Holiday Inn Express Hotel Ottawa West Nepean
  • Holiday Inn Express Ottawa West Nepean
  • Holiday Inn Nepean

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for CAD 15.00 per night

Pets are allowed for an extra charge of CAD 25.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 231 reviews

Holiday Inn Express Hotel & Suites Ottawa West Nepean, Ottawa
Excellent4.0 / 5
Not luxurious, but clean and friendlyy
Couple of minor issues: 1. Not enough plugs; 2. Not enough lighting, esp in small kitchen area; 3. Funny smell in the lobby.
5 night family trip
Holiday Inn Express Hotel & Suites Ottawa West Nepean, Ottawa
Fair2.0 / 5
You don't get what you pay for
The hotel was undergoing a serious renovation due to a water damage. Nothing was mentioned on their Homepage which would be state of the art given a hotel like that. However, they managed to do worse as Breakfast had to be taken in the nearby restaurant and we received a breakfast voucher entiteling to eat for us$ 12.95 or less. everything above that, would be booked on the hotel roome.We had to select from the regular menu card which ended up in calculating not to extend the amount. We've been woken up at 06.30 from the builders machines which was pretty frustrating. The entire stay was a desaster and no one really cared about us.
1 night romance trip
Holiday Inn Express Hotel & Suites Ottawa West Nepean, Ottawa
Outstanding5.0 / 5
2 night stay
Great stay for 2 nights. Loved having the grocery store right next to us. Only complaint was that room service came and cleaned our room but didn;t give us back any towels and left us with no toilet paper??!! How does that even happen?
2 night family trip
Holiday Inn Express Hotel & Suites Ottawa West Nepean, Ottawa
Excellent4.0 / 5
Great service, good room except for a few small de
The staff was excellent. One problem that we had was that there was no refrigerator in the room and my dad needed to refrigerate his medication. The staff was kind enough to refrigerate it for him behind the main counter, but isn't a fridge a standard part of a hotel room? Also the headboard was black and had lots of visible fingerprints and there was a significant amount of dust behind the bed. There was a vent in the bathroom but not a fan that you can switch on, so it was very humid when getting ready in the bathroom after showering. The location is convenient, there are several restaurants and bars nearby, including a great Indian restaurant with a buffet. The highway is only a few minutes away. The staff was very helpful in giving directions.
2 night business trip
Holiday Inn Express Hotel & Suites Ottawa West Nepean, Ottawa
Outstanding5.0 / 5
It doesn't get much better than this!
Welcomed as soon as I came through the (automatic) door... efficient and friendly desk folks...lobby, elevator, halls, and room in excellent condition... very clean... excellent breakfast with options for gluten free - wonderful! Housekeeping polite, friendly, and efficient. Great amenities (pool, exercise room). Will definitely stay here next trip!
2 night trip with friends

See all reviews

Holiday Inn Express Hotel & Suites Ottawa West Nepean, Ottawa

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