The Highfield Hotel in Newcastle-upon-Tyne

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Deluxe Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Overview
Rooms
Location
Amenities
Policies

3-star hotel in Houghton le Spring with restaurant and bar/lounge

8.6/10 Fabulous

280 verified Hotels.com guest reviews

Property highlights

Airport transfer

Free parking

Free WiFi

Restaurant

Bar

24/7 front desk

101 Durham Road, East Rainton, Houghton le Spring, England, DH5 9QT

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Room service
Airport shuttle
24-hour front desk
Free newspapers in the lobby

For families

Private bathroom
Television
Daily housekeeping
Coffee/tea maker
Blackout curtains
Lift

Room options

About this area

What's nearby

Durham Cathedral - 7 min drive
Durham University - 8 min drive
Beamish Open Air Museum - 14 min drive
Stadium of Light - 14 min drive
St. James' Park - 21 min drive
Quayside - 20 min drive
University of Newcastle-upon-Tyne - 21 min drive

Getting around

Newcastle (NCL-Newcastle Intl.) - 31 min drive
Durham (MME-Teesside Intl.) - 34 min drive
Durham Station - 8 min drive
Chester-le-Street Station - 9 min drive
Seaham Station - 11 min drive
Airport shuttle (surcharge)

Restaurants

Hetton Centre Trading Limited - 4 min drive
Houghton Rugby Club - 3 min drive
Burn Inn - 2 min drive
The Italian Farmhouse - 2 min drive
Britannia Inn - 3 min drive

About this property

The Highfield Hotel

A great choice for a stay in Houghton le Spring, The Highfield Hotel features an airport shuttle. Guests looking for a bite to eat can visit Star of Siam, which serves Thai cuisine and is open for lunch and dinner. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Guest accommodation is sealed after cleaning

Social distancing

Contactless check-out

Social distancing measures in place

Safety measures

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

31 rooms

Arriving/Leaving

Check-in time from 2 PM until midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free on-site self-parking
Wheelchair-accessible parking on site

Transfers

Airport shuttle*

Other information

Smoke-free property

Property amenities

Food and drink

English breakfast (surcharge) each morning 7 AM–9:00 AM
Restaurant
Bar/lounge
Room service (limited hours)

Services

24-hour front desk
Free newspapers in reception

Accessibility

Lift
In-room accessibility (selected rooms)
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in stairwells
Lowered view port in door
Lowered locks/deadbolt
Wheelchair-width doorways
Step-free path to entrance

Room amenities

Be entertained

32-inch flat-screen TV

Home comfort

Coffee/tea maker
Iron/ironing board (on request)

Sleep well

Blackout curtains
Bed sheets provided

Freshen up

Private bathroom
Shower/bath combination
Free toiletries
Hairdryer

Stay connected

Desk
Free WiFi

Daily housekeeping
Guidebooks/recommendations

Special features

Dining

Star of Siam – This restaurant specialises in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

English breakfast is offered for an extra charge of approximately GBP 7 per person
Airport shuttle service is offered for an extra charge

Children & extra beds

Cots/infant beds are available for GBP 15.0 per day
Rollaway beds are available for GBP 30.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place and guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

This property accepts credit cards, debit cards, mobile payments and cash.

Mobile payment options include: Google Pay and Apple Pay.

Also known as

Highfield Hotel Houghton le Spring

Highfield Houghton le Spring

The Highfield Hotel Hotel

The Highfield Hotel Houghton le Spring

The Highfield Hotel Hotel Houghton le Spring

Frequently asked questions

Does The Highfield Hotel offer free cancellation for a full refund?

Yes, The Highfield Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at The Highfield Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.

Are pets allowed at The Highfield Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Highfield Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by The Highfield Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at The Highfield Hotel?

You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.

Is there an on-site casino at The Highfield Hotel?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (20-min drive) is nearby.

Are there restaurants at or near The Highfield Hotel?

Yes, Star of Siam offers Thai cuisine.

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

8.3/10

Property conditions & facilities

8.1/10

Eco-friendliness

8/10 Very good

25 May 2023

Lovely friendly place

We were visiting family and found this hotel fit the bill perfectly. Great position for exploring the North East which I had never been to before.