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1 room, 2 adults

The New London Carlton Hotel & Service Apartments, London

3-star3 stars
120 Maida Vale, London, England, W9 1QA, United Kingdom

3-star hotel with restaurant, near Lord's Cricket Ground
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
From 219 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Great location
Fantastic service
Could use a good cleaning
Bar could improve

The New London Carlton Hotel & Service Apartments, London

from $111
  • Single Room
  • Standard Double Room
  • Luxury Double Room
  • Junior Suite
  • Family Room
  • Studio
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Luxury Twin Room
  • Executive Apartment, 3 Bedrooms, Concierge Service

What’s around The New London Carlton Hotel & Service Apartments, London


  • In City of Westminster
  • Lord's Cricket Ground - 21 min walk
  • Regent's Park - 33 min walk
  • Baker Street - 33 min walk
  • ZSL London Zoo - 35 min walk
  • Oxford Street - 36 min walk
  • Madame Tussaud's Wax Museum - 38 min walk
  • Marble Arch - 38 min walk

Getting around

  • London (LHR-Heathrow) - 39 min drive
  • London (LGW-Gatwick) - 87 min drive
  • London (LCY-London City) - 56 min drive
  • London Kilburn High Road Station - 5 min walk
  • London South Hampstead Station - 14 min walk
  • London Queens Park Station - 18 min walk
  • Maida Vale Underground Station - 7 min walk
  • Kilburn Park Underground Station - 7 min walk
  • St. John's Wood Underground Station - 16 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3:00 PM-5:00 AM
  • Check-out time is 11 AM
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Working away
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Languages Spoken
  • Arabic
  • Bulgarian
  • English
  • French
  • Italian
  • Latvian
  • Polish
  • Romanian
  • Russian

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

The New London Carlton Hotel & Service Apartments, London’s small print

Also known as

  • New Carlton Hotel & Service Apartments
  • The New London Carlton Hotel & Service Apartments Hotel London
  • New London Carlton Hotel & Service Apartments
  • New London Carlton Service
  • New London Carlton Hotel Service Apartments
  • New Carlton Hotel Service Apartments
  • The New London Carlton Hotel Service Apartments
  • Carlton Service Apartments
  • The New London Carlton Hotel & Service Apartments Hotel
  • The New London Carlton Hotel & Service Apartments London


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: GBP 100.00 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of GBP 40 (subject to availability)

Self parking costs GBP 20 per day with in/out privileges

Airport shuttle service is offered for an extra charge of GBP 48 per person (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.0 From 207 reviews

Good 6.0
Convenient but no phone.
We had stayed here before and found it was convenient for the bus and tube while being a little outside of central London. This time, while it was less expensive than other London hotels, the service and condition of the room had deteriorated considerably since our last stay. When we checked in, three of the four bedside lamps were not working and the phone was out of order. When we went to the front desk with the complaint, we were told by the woman in charge that she was the only employee on duty at the time, and that she would put in a repair order for the next day. In addition, there was no maintenance man currently employed by the hotel and that they were looking for someone to fill that position. We said that having no phone was a safety issue for us as we had no way to contact anyone in an emergency. She said all she could do was leave a message for the guy who would come in at 3:00 P.M. the next day. By the next night, we had the bedside lamps working again, but we never had a phone that worked for our entire stay. The front desk said that the manager would give us a break of some kind to compensate us for the inconvenience. We never got anything from the hotel for our lack of a phone and the first day with little light. Also the kitchen was very poorly equipped. There was nothing there but a few sad utensils and 3 odd glasses...certainly not enough to cook anything!
Stephen, usRomance trip
Good 6.0
Run down hotel
Hotel is old and breakfast is extra.
Clare, usFamily trip
Good 6.0
Replacement beds required, otherwise fine for a basic 3star
Nev, usRomance trip
Exceptional 10.0
Two Days in London
A nice place
Ronald, us2 night trip
Very Good 8.0
Very warm cordial staff. Clean rooms, clean sheets, quiet and serene environment.
Umaru, ie4 night trip

The New London Carlton Hotel & Service Apartments, London

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