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Hotel Diament Ustron

Photo gallery for Hotel Diament Ustron

Exterior
View from room
Front of property - evening/night
Double or Twin Room | In-room safe, desk, iron/ironing board, cribs/infant beds
Restaurant

Overview of Hotel Diament Ustron

Hotel Diament Ustron

3.0 star property
Family-friendly Ustron hotel with full-service spa, connected to the convention center
8.4 out of 10 Very Good
8.4/10 Very Good

72 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
The price is $51
Price available on 6/12/2023
Map
Ul. Zdrojowa 3, Ustron, Silesian, 43-450
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Spa tub
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom

Room options

About this area

Getting around

  • Katowice (KTW-Pyrzowice) - 78 min drive
  • Ustron Zdrój Station - 21 min walk
  • Wisla Station - 21 min drive
  • Bielsko Biala Glowna Station - 25 min drive

Restaurants

  • Angels' Music Pub - 4 min drive
  • SiSi Pizzeria e Ristorante - 3 min drive
  • Karczma Góralska - 18 min walk
  • Wrzos. Restauracja. Dembiński K. - 18 min walk
  • Pub Tete-a-Tete - 18 min walk
Map

About this property

Hotel Diament Ustron

Bring the kids when you stay at Hotel Diament Ustron in Ustron and they can enjoy the free kids' club. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or mani/pedis. Other highlights include an indoor pool, a bar/lounge, and a fitness center.

Languages

English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 77 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4 PM - 4 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Please note guests must provide documentation at check-in showing the age of any children included in the reservation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (PLN 25 per night)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground

What to do

  • Pool table
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: PLN 5.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 70 for adults and PLN 70 for children

Children & extra beds

  • Cribs/infant beds are available for PLN 19.0 per night
  • Rollaway beds are available for PLN 190 per night

Parking

  • Self parking costs PLN 25 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards, mobile payments and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Diament Ustron
Hotel Diament
Hotel Diament Ustron
Hotel Diament Ustron Hotel
Hotel Diament Ustron Ustron
Hotel Diament Ustron Hotel Ustron

Frequently asked questions

Does Hotel Diament Ustron offer free cancellation for a full refund?
Yes, Hotel Diament Ustron does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Diament Ustron?
As of Jun 7, 2023, prices found for a 1-night stay for 2 adults at Hotel Diament Ustron on Jun 12, 2023 start from $51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Diament Ustron?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel Diament Ustron?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Hotel Diament Ustron?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Diament Ustron?
Yes. Self parking costs PLN 25 per night.
What are the check-in and check-out times at Hotel Diament Ustron?
You can check in from 4 PM - 4 PM. Check-out time is 11 AM.
What is there to do at Hotel Diament Ustron and nearby?
During the winter, enjoy nearby recreation like snowboarding and skiing, and return when the snow melts for hiking. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hotel Diament Ustron also has an indoor pool, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Hotel Diament Ustron?
Yes, there's an onsite restaurant.
What's the area around Hotel Diament Ustron like?
Hotel Diament Ustron is a short 6-minute walk from Leśny Park Niespodzianek and 19 minutes' walk from Silesian Beskids Landscape Park.

Reviews

8.4

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

7.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Tomasz, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Marcela, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Wonderful place. Very beautiful and quiet location. The restaurant is great, and there is a beautiful pool and sauna. However, the Lift was not working to my section of the hotel, which was inconvenient.
JIM, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel
Nice hotel with very nice swimming pool and grounds. Very helpful reception staff, would recommend
Gary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel with history. Conditions and service at very heigh level despite difficult period. Rooms clean, spacious with great view. Breakfasts fresh and tasty.
Sebastian, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very good hotel
Great hotel, amazing view from the room, spa very nice not crowded at all. Nothing missing in the room.
Lukasz, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

5-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Kornelia, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review