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Citadel Inn Hotel & Resort

Luxury hotel with 2 bars/lounges, near Lviv Art Palace

  • Free WiFi and free parking
From
$157

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  • Hotel Entrance
  • Hotel Entrance
  • Standard Double Room - Living Area
  • Luxury Single Room - Bathroom
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Grabovskogo st., 11, Lviv, 79000, Ukraine
9.4.Exceptional.
  • Excellent attentive staff. Incredible breakfast (order the eggs benedict!). Quiet…

    Dec 24, 2019

  • Gorgeous Hotel with 5 star service from an attentive staff. The food was well prepared…

    Nov 26, 2019

See all 25 reviews

Official standards

This property advises that it adheres to Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Free WiFi
    • Pet-friendly
    • Airport transfer
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 26 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and 2 bars/lounges
    • Breakfast available
    • 24-hour health club
    • Spa services

    What’s around

    • Heart of Lviv
    • Lviv Art Palace - 8 min walk
    • Ivan Franko National University of Lviv - 13 min walk
    • Lviv Polytechnic National University - 13 min walk
    • Market Square - 14 min walk
    • Lviv City Hall - 15 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Double Room
    • Standard Single Room
    • Superior Single Room
    • Superior Double Room
    • Luxury Single Room
    • Luxury Double Room

    What’s around

    Landmarks

    • Heart of Lviv
    • Lviv Art Palace - 8 min walk
    • Ivan Franko National University of Lviv - 13 min walk
    • Lviv Polytechnic National University - 13 min walk
    • Market Square - 14 min walk
    • Lviv City Hall - 15 min walk
    • Pharmacy Museum - 18 min walk
    • Lviv Theatre of Opera and Ballet - 18 min walk
    • Armenian Cathedral of Lviv - 19 min walk
    • High Castle Mountain - 33 min walk

    Getting around

    • Lviv (LWO-Lviv Intl.) - 16 min drive
    • Lviv Station - 14 min drive
    • Airport shuttle (surcharge)
    • Train station pick-up (surcharge)
    map
    See on map
    Grabovskogo st., 11, Lviv, 79000, Ukraine

    At a glance

    Hotel size

    • This hotel has 26 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 2:00 PM-midnight
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*

    Pets

    • Pets allowed (dogs and cats only)*
    • Restrictions apply*
    • Up to 12 lbs
    • Pets must be supervised

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Airport shuttle (available 24 hours)*
    • Train station pick-up

    Parking

    • Free onsite valet parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • 2 bars/lounges
    • Restaurant
    • Coffee shop/café
    • Snack bar/deli
    • 24-hour room service

    Things to do

    • Spa services on site
    • Spa treatment room(s)
    • Bicycle rentals nearby
    • Sauna

    Working away

    • 24-hour business center
    • Number of meeting rooms - 3
    • Conference space
    • Conference space size (feet) - 592
    • Conference space size (meters) - 55
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Elevator
    • ATM/banking
    • Garden
    • Terrace
    • Library
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • Polish
    • Russian
    • Ukrainian

    In the room

    Home comforts

    • Minibar
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch TV
    • Digital TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages and manicures and pedicures.

    Dining

    Garmata - This restaurant serves breakfast, lunch, and dinner.

    Awards and affiliations

    The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: UAH 30.00 per person, per night. This tax does not apply to children under 18 years of age.
    • A 1.00 percent city/local tax will be charged

    Optional extras

    • Full breakfast is offered for an extra charge of UAH 400 per person (approximately)
    • Airport shuttle service is offered for an extra charge of UAH 480 per person (roundtrip)
    • Train station pick-up service is offered for an extra charge
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children and extra bedsPay at property

    • Rollaway beds are available for UAH 700.0 per night
    • Babysitting/childcare is available for an extra charge

    PetsPay at property

    • Pets are allowed for an extra charge of UAH 700 per pet, per day
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    Pool, spa, and gym (if applicable)Pay at property

    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

    Policies

    If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

    This property accepts major credit cards, Visa, Mastercard, American Express and cash.

    Also known as

    • Citadel Inn Lviv
    • Citadel Inn & Resort Lviv
    • Citadel Inn Hotel & Resort Lviv
    • Citadel Inn Hotel & Resort Hotel
    • Citadel Inn Hotel & Resort Hotel Lviv
    • Citadel Lviv
    • Citadel Hotel Lviv
    • Citadel Inn Hotel And Resort
    • Citadel Inn Hotel Resort Lviv
    • Citadel Inn Hotel Resort
    • Citadel Inn
    • Citadel Hotel Lviv

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Citadel Inn Hotel & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free valet parking.
    • Yes, cats and dogs are welcome, with a maximum weight of 12 lbs per pet. There's a charge of UAH 700 per pet, per day.
    • You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
    • Yes, there's an onsite restaurant, Garmata. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Kupol (5-min walk), Cantona Pub (6-min walk), and Tex-mex Bbq (7-min walk).
    • Yes, an airport shuttle is available. The charge is UAH 480 per person roundtrip.
    • Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like 2 bars, a 24-hour health club, and a sauna. Citadel Inn Hotel & Resort also has a garden.
    9.4.Exceptional.
    • 10.0.Exceptional

      Very good!

      Very good, but restaurant was too expensive

      4 night business trip, Aug 11, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Enjoyed the Historic Hotel

      We enjoyed our stay at this historic hotel. The staff members were friendly and professional. The breakfast was good, and the room was extremely quiet. The bed was comfortable and the shower was hot. Even though you are in what was once a fortress, the wifi works good. The only thing you should note is that you do have to walk up and down a hill anytime you want to go into the center of the city, but they do have a path you can take that is helpful.

      3 night romance trip, Apr 24, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very nice historic place. The best restaurant in town.

      Vladimir, 2 night business trip, Mar 4, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Elegant unusual property Friendly helpful and accommodating. Excellent dinner in beautiful dining room. This place is a treasure!

      1 night trip, Dec 16, 2018

      Verified Expedia guest review

    • 10.0.Exceptional

      Best weekend ever

      Wonderful hotel in a great city. Friendly staff. Great restaurant and amenities. Already want to come back. One of the best weekends of my life.

      Stefan, 3 night business trip, Oct 12, 2018

      Verified Hotels.com guest review

    • 4.0.Fair

      Watch out for the bar

      While the hotel staff were friendly and the location excellent and room clean and good - the behaviour of the bar staff spoiled what would otherwise been a great stay. Specifically, the bar staff cheated on the bill - increasing prices above what was on the menu - and providing drinks that were cheaper and different to what we ordered thinking we wouldn't notice. When this was brought to their attention, the reaction was one where the manager admitted that they were cheating, showing no remorse or even apologizing - it leads me to believe that this was no accident or isolated case. This is very disappointing as this is the first time we encounter such activity in a hotel of the quality that Citadel Inn is in Ukraine. The bill was ultimately cancelled but its not about the money - its about the service quality and the disgusting feeling you get.

      Risto, 1 night trip with friends, Aug 11, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great, comfortable stay as usual

      Jason, 2 night trip, May 31, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      I always enjoy this hotel

      The ambience is great, it is a former prison :) now a top hotel close to the city centre. The staff is friendly but as often the case in Ukraine, various degrees of English proficiency. I especially appreciate the ability to late arrivals and still have my clothes ironed, washed or both - a must when travelling for business.

      Dagfinn, 2 night business trip, Mar 3, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Hotels great. Very clean. Rooms are a good size. Really liked the shower room. Lovely staff. They’re very accommodating and helpful.

      1 night trip with friends, Oct 28, 2018

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Superb building, lovely, big rooms and very nice and helpful staff. Great attention to detail too, e.g. leaving delicious sweets in the room on arrival and complimentary bottles of still and sparkling water each day.

      Peter, 3 night trip, Oct 10, 2018

      Verified Expedia guest review

    See all 25 reviews