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Citadel Inn Gastro Boutique Hotel

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Exterior
Superior Double Room | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Citadel Inn Gastro Boutique Hotel

Citadel Inn Gastro Boutique Hotel

5.0 star property
Luxury hotel with 2 bars/lounges, near Lviv Art Palace

9.6/10 Exceptional

81 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
  • Non-smoking
The price is $146
Price available on 2/27/2023
Map
Grabovskogo st., 11, Lviv, 79000

Room options

About this area

What's nearby

  • Heart of Lviv

Getting around

  • Lviv (LWO-Lviv Intl.) - 20 min drive
  • Lviv Station - 13 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • Kupol - 5 min walk
  • Cantona Pub - 6 min walk
  • Tex-mex Bbq - 7 min walk
  • Korova Kol'orova - 8 min walk
  • Bierlin.Lemberg - 8 min walk

About this property

Citadel Inn Gastro Boutique Hotel

Citadel Inn Gastro Boutique Hotel is just 3.8 mi (6.1 km) from the airport and offers a shuttle (available 24 hours) for UAH 480 per person roundtrip. Guests can indulge in massages or mani/pedis, and Garmata serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a 24-hour health club, and a sauna. Fellow travelers like the helpful staff and restaurant.

Languages

English, Polish, Russian, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, up to 12 lbs per pet)*
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 7:00 AM–11:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference space (592 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Umbrellas
  • Ski storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • 24-hour health club
  • Art gallery on site
  • Spa services
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Polish
  • Russian
  • Ukrainian

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages and manicures and pedicures.

Dining

Garmata - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: UAH 32.50 per person, per night. This tax does not apply to children under 18 years of age.
  • An effective city/local tax rate of 1.00 percent will be charged

Optional extras

  • Full breakfast is offered for an extra charge of UAH 500 for adults and UAH 500 for children (approximately)
  • Airport shuttle service is offered for an extra charge of UAH 480 per person (roundtrip)
  • Train station pick-up service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for UAH 700.0 per night

Pets

  • Pets are allowed for an extra charge of UAH 700 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts major credit cards and cash.

Also known as

Citadel Inn Lviv
Citadel Lviv
Citadel Hotel Lviv
Citadel Inn Hotel And Resort
Citadel Inn Hotel Resort Lviv
Citadel Inn Hotel Resort
Citadel Inn
Citadel Hotel Lviv
Citadel Inn Hotel Resort
Citadel Gastro Hotel Lviv
Citadel Inn Gastro Boutique Hotel Lviv
Citadel Inn Gastro Boutique Hotel Hotel
Citadel Inn Gastro Boutique Hotel Hotel Lviv

Frequently asked questions

Does Citadel Inn Gastro Boutique Hotel offer free cancellation for a full refund?
Yes, Citadel Inn Gastro Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Citadel Inn Gastro Boutique Hotel?
As of Jan 29, 2023, prices found for a 1-night stay for 2 adults at Citadel Inn Gastro Boutique Hotel on Feb 27, 2023 start from $146, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Citadel Inn Gastro Boutique Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Citadel Inn Gastro Boutique Hotel?
Yes, cats and dogs are welcome, with a maximum weight of 12 lbs per pet. There's a charge of UAH 700 per pet, per day. Food and water bowls are available.
Is parking offered on site at Citadel Inn Gastro Boutique Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Citadel Inn Gastro Boutique Hotel?
Yes, an airport shuttle is available. The charge is UAH 480 per person roundtrip.
What are the check-in and check-out times at Citadel Inn Gastro Boutique Hotel?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Citadel Inn Gastro Boutique Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like 2 bars, a 24-hour health club, and a sauna. Citadel Inn Gastro Boutique Hotel also has a garden.
Are there restaurants at or near Citadel Inn Gastro Boutique Hotel?
Yes, there's an onsite restaurant, Garmata. Nearby restaurants include Kupol (5-min walk), Cantona Pub (6-min walk), and Tex-mex Bbq (7-min walk).
What's the area around Citadel Inn Gastro Boutique Hotel like?
Citadel Inn Gastro Boutique Hotel is in the heart of Lviv, a short 9-minute walk from Lviv Citadel and 11 minutes' walk from Ivan Franko National University of Lviv.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.7/10

Amenities

9.7/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Malcolm, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Best place to stay in Lviv and you can imagine spending a luxury weekend here as as a local.
Yan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel all-around. Staff very courteous. Hotel clean, quiet, excellent breakfast, easy on-site (and free) parking. It's a good 10 minute walk to the heart of the city, and it's all uphill on the way back to the hotel. Recommended.
Stefan, 3-night romance trip
Verified Orbitz guest review

4/10 Fair

Watch out for the bar
While the hotel staff were friendly and the location excellent and room clean and good - the behaviour of the bar staff spoiled what would otherwise been a great stay. Specifically, the bar staff cheated on the bill - increasing prices above what was on the menu - and providing drinks that were cheaper and different to what we ordered thinking we wouldn't notice. When this was brought to their attention, the reaction was one where the manager admitted that they were cheating, showing no remorse or even apologizing - it leads me to believe that this was no accident or isolated case. This is very disappointing as this is the first time we encounter such activity in a hotel of the quality that Citadel Inn is in Ukraine. The bill was ultimately cancelled but its not about the money - its about the service quality and the disgusting feeling you get.
Risto, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great, comfortable stay as usual
Jason, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent attentive staff. Incredible breakfast (order the eggs benedict!). Quiet location. Amazing history.
Gary, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gorgeous Hotel with 5 star service from an attentive staff. The food was well prepared and my vacation was very relaxing.
4-night trip
Verified Expedia guest review

10/10 Exceptional

Very good!
Very good, but restaurant was too expensive
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed the Historic Hotel
We enjoyed our stay at this historic hotel. The staff members were friendly and professional. The breakfast was good, and the room was extremely quiet. The bed was comfortable and the shower was hot. Even though you are in what was once a fortress, the wifi works good. The only thing you should note is that you do have to walk up and down a hill anytime you want to go into the center of the city, but they do have a path you can take that is helpful.
3-night romance trip
Verified Hotels.com guest review