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Hôtel de l'Ours

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Superior Twin Room, Non Smoking, Garden Area | Premium bedding, desk, laptop workspace, free WiFi
Balcony
Premium bedding, desk, laptop workspace, free WiFi
Premium bedding, desk, laptop workspace, free WiFi
Premium bedding, desk, laptop workspace, free WiFi

Overview of Hôtel de l'Ours

Hôtel de l'Ours

2-star property
Arette ski hotel with ski shuttle and ski storage

8.2/10 Very good

9 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Bar
  • Ski facilities
Map
8 Place de l'Eglise, Arette, Pyrenees Atlantiques, 64570

Room options

About this area

Getting around

  • Pau (PUF-Pau - Pyrenees) - 60 min drive
  • Pamplona (PNA) - 120 min drive
  • Lurbe-Saint-Christau Station - 13 min drive
  • Sarrance Station - 18 min drive
  • Oloron-Sainte-Marie Station - 21 min drive
  • Ski shuttle (surcharge)

Restaurants

  • Constanti - 4 min walk
  • Le Petit Cayolar - 4 min drive
  • Auberge de l'Étable - 10 min drive
  • Chez Zélie - 11 min drive
  • Boulangerie - 11 min drive

About this property

Hôtel de l'Ours

Hôtel de l'Ours features a ski shuttle and puts you near winter activities such as downhill skiing, snowboarding and cross-country skiing. Guests looking for a bite to eat can take in the coffee shop/cafe, and the bar/lounge is a nice spot to enjoy après-ski drinks. Other highlights include a snack bar/deli, a terrace and a garden. Ski storage is also available.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4:30 PM until 8:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 4:30 PM - 8:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Off-site

  • Ski shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • Ropes course
  • Shopping

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1789
  • Garden
  • Terrace
  • Library

Accessibility

  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • French
  • Spanish

Ski

  • Ski shuttle (surcharge)
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops

Room amenities

Be entertained

  • LCD television

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 8 per person (approximately)
  • Ski shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of EUR 10 (subject to availability)
  • Late check-in between 8:30 PM and midnight can be arranged for an extra charge of EUR 10
  • Late checkout can be arranged for an extra charge of EUR 10 (subject to availability)

Children & extra beds

  • Cots/infant beds are available for EUR 10.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Policies

This property does not have lifts.

This property accepts major credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hôtel l'Ours Arette
l'Ours Arette
Hôtel de l'Ours Hotel
Hôtel de l'Ours Arette
Hôtel de l'Ours Hotel Arette

Frequently asked questions

Does Hôtel de l'Ours offer free cancellation for a full refund?
Yes, Hôtel de l'Ours does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hôtel de l'Ours?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hôtel de l'Ours?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hôtel de l'Ours?
Yes, there's free self parking.
What are the check-in and check-out times at Hôtel de l'Ours?
You can check in from 4:30 PM - 8:30 PM. There's a charge of EUR 10 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 10 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hôtel de l'Ours and nearby?
Have fun with nearby winter activities such as cross-country skiing and snowboarding. Hôtel de l'Ours also has a garden.
Are there restaurants at or near Hôtel de l'Ours?
Yes, there's an on-site restaurant. Nearby restaurants include Constanti (4-min walk), Le Petit Cayolar (2.5 mi) and Chez Zélie (5.7 mi).

Reviews

8.2

Very good

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

elodie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Parfait et tres accueillant !
Chambre très confortable et accueil chaleureux , je recommande cet hôtel pour la convivialité
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

séjour sympa
séjour très agréable malgré la pluie,un croisement donc un peut de bruit mais rencontre de gens très sympathiques et professionnel a refaire
Verified Hotels.com guest review

10/10 Exceptional

Sejour ballade moto
Nous sommes partis a l aventure en moto. On s arreter de rouler quand nous etions fatigues. L'hotel a ete facile a trouve avec internet et facile a reserver par telephone.
Verified Hotels.com guest review

10/10 Exceptional

Très bon aceuil
Un très bon aceuil avec un bel environnement.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

2/10 Poor

qualité restaurant déplorable service chambre accueil déplorable je ne recommanderais pas cet établissement
Verified Hotels.com guest review