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1 room, 2 adults

Lenas Donau, Vienna

3-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.
Wagramer Straße 52, Vienna, Vienna, 1220, Austria

Pet-friendly hotel with restaurant, connected to the airport, near Donauturm
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Beach
Beautiful beach
Value
Best value for money
Bar
Bar is awesome
WiFi
Complaints about WiFi

Lenas Donau, Vienna

from $39
  • Single Room
  • Double Room
  • Triple Room

What’s around Lenas Donau, Vienna

Landmarks

  • In Donaustadt
  • Donauturm - 24 min walk
  • Vienna International Centre - 14 min walk
  • Alte Donau - 1 min walk
  • Donau Zentrum - 7 min walk
  • International Atomic Energy Agency - 21 min walk
  • Danube Island - 42 min walk
  • Riesenrad - 2.5 mi / 4 km

Getting around

  • Vienna (VIE-Vienna Intl.) - 21 min drive
  • Vienna Praterstern Station - 8 min drive
  • Vienna Floridsdorf Station - 11 min drive
  • Vienna Heiligenstadt Station - 12 min drive
  • Alte Donau U-Bahn - 7 min walk
  • Kagran U-Bahn - 9 min walk
  • Kagraner Place U-Bahn - 20 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 189 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
Working away
  • Conference space size (meters) - 220
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Languages Spoken
  • English
  • German

In the room

Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe

Lenas Donau, Vienna’s small print

Also known as

  • Lenas Donau
  • Lenas Donau Vienna
  • Lenas Donau Hotel Vienna
  • Lenas Donau Hotel
  • Lenas Donau Hotel Vienna
  • Lenas Donau Vienna
  • Lenas Donau Hotel

Policies

Noise-free guestrooms cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for EUR 25 per day

Buffet breakfast is offered for an extra charge of EUR 8 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 7.8 From 394 reviews

Poor 2.0
AVOID AVOID AVOID
That was last minute hotel booking as I could not find anything near the metro station that time. Unfortunately, the hotel staff mistreated my husband and me and this is something below customer service expectations. When asked for the iron we had to pay in cash deposit in cash. It'd be a problem if the card was accepted but we did not have the cash on us that morning. First, my husband was screamed out by one man behind the reception even though my husband was talking to the reception woman. They said the iron might be stolen and cash deposit is required. When I went downstairs and introduced myself and mentioned that I work for a respectful company through which they advertise they hotel, so they can trust me, especially they've got all details of mine the woman from Saturday Feb 24th shift moved her arms carelessly and was keep repeating that this iron can be stolen, so basically she was calling me a thief. For me, for a 3* hotel this is unacceptable the costumer beg for such trivial thing as iron. In some 3* irons are build in on the rooms. From the other hand this hotel provide a hair dryer and towels which can be stolen too. How do they deal with such predicament? I blame for this situation the hotel management who set up such rules and the reception treats customers like potentials thieves. On the other hand if things are getting stole from this hotel, I personally would be afraid to stay there especially I was there with very expensive belongings, work laptop etc...
Disappointed , usOther trip
Exceptional 10.0
Really good inexpensive hotel
First, a couple of words about the location. Lenas Donau can be easily reached from the airport (express VAL 3 to Donau Centrum) and from any railway station (Bahnhof) through U-Bahn. Kagran U-Bahn station is only one block away, approximately 5 minutes walk and from that station you can take a U-Bahn train to the historical center of Vienna. A trip to St. Stephan cathedral or Karlsplatz in the very heart of Vienna from the Kagran station would not take more than 20 minutes. Also, it is worth to note, that right across the street from the hotel you have a supermarket and McDonald's, which is open on Sundays, when the supermarket is closed. So, in my opinion, the location is perfect. As for the noise from the street-it did not disturb me at all. Now about the room: it was big, very practically furnished with spacious and clean bathroom and shower cabin. For the money I've paid, I was surprised to find such a big room. Service: I've stayed here 9 days and I have no single complaint about the service: front desk is available 24 hours and, there is also a bar, which is always open, if you need it. Near the front desk, they have a phone, from which you can call any part of the world with 50 c coins. Now, about their breakfast: they charge only 7 Euro for it and it is really reach. They even have machine, that makes a frozen yogurt-something, I've never seen in other places. Also, Expedia, they start breakfast at 6:00 am and not at 6:30 am. Sounds unbelievable, but it is true.
E, caOther trip
Good 6.0
Not bad but do not have breakfast there
Overall was good. Location is not the best but that has nothing to do with your choice to book a room here as the price is low. The staff was boring, not that happy to deal with us. Took lon time to find my reservation and was helping other people and let us wait for long time. My reservation was for two nights and the block us out of the room because they claim that I was book only one night. Nearly gone cick out of the hotel. Their system is not updating with Expedia and they have no picture about the reservations. 7 euros for breakfast wich was the worst breakfast I ever had in a hotel, considering that this hotel has 3 stars. The bread was old, tomatoes discussing, stumble egs was something like something pigs could eat. Juice was water and colour with no taste with a lots of chemical stuff. Only ham and cheese was something that we could eat and croissants was fresh but the little once that you buy from the super market and bake them for a short time. And coffee was also not to drink, a dark and bitter thing. Only some fat Russians were eating a big amounts of this breakfast talking loud betwil them and also on the phone like they were the only people in the hotel. Better don't sell any breakfast. But room was ok and clean.
Thomas, gb2 night romance trip
Very Good 8.0
Great location, okay for price
The location is great. There is a bus line going through right in front of the hotel from/to the airport. Although I haven't used it myself, I could see stops for all other public transport all over the place around the hotel. There is a supermarket right across the road and McDonald's right next to the hotel. A great shopping center is only a 10-minute walk away. If you have business around Vienna International Center or Austria Center Vienna, like I did, and don't mind walking a bit, it's only 20-25 minutes of walk away. The room itself is nothing fancy but gets the job done. I expected the bed to be more comfortable for this range. Although I don't mind it myself, there was a lot of noise coming from the road that's next to the hotel when the window is open. Closing the window helps a lot but there is still some noise. In addition, there was a lot of noise coming from the next room too; like you could hear everything that's going on or being talked over there. I can imagine that could be an issue for a lot of people. Other than that, the only issue was with the wi-fi; it becomes so slow, almost unusable during evening hours, which I assume is when most people use it. It's fine earlier in the day and later during the night. In short, if you have work to do in that area and aren't looking for much comfort, it might be okay for you.
ieBusiness trip
Fair 4.0
Rude staff and not what advertised.
They advertise free local parking, but they only have few available spots ; we could not find a parking anywhere within 200 metres from the place. At the check in I asked for an higher floor because of the road noise but nothing was available and Michael ( at least what he called himself ) lied about the number of floors that the hotel had. The service from him and other people in the staff ( i had a problem the room but after 11 they don't even pick up the phone at the reception ) was rude. Also when I asked for the manager they said that he/she would be back only on Monday and there was no one I could talk to. Don't try and save money, go somewhere else.
Angelo, us2 night trip with friends

Lenas Donau, Vienna

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