6 July 2014
Great Location, Bad Service
Positive: The hotel location is great. It's in Barra which is one of the major tourist areas in Salvador. It's 2 blocks from the beach. Negatives: 1) They overcharged my credit card months in advance (3 nights instead of 2). It could have been an error or not. I contacted the pousada, asked for reimburse of the overcharged night and they said they couldn't do it, so I had to report a fraud to my bank, change the credit card and get the reimburse 2 months after investigation. 2) When arrived, the pousada had no room available for us (although they charged my credit card wel in advance), so they sent us to a neighbouring pousada (Miraflores - which was ok). 3) Despite overcharging my credit card months in advance, they tried make me pay again at the hotel - I easily proved I had already paid. All this was very dodgy and made me feel very uncomfortable. Based on all this trouble, I would not recommend this pousada.
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