Guests
All properties in Vitoria-Gasteiz, Basque Country, Spain

Gran Hotel Lakua

Luxury hotel in Arriaga-Lakua with restaurant and bar/lounge

  • Free WiFi
From
$80

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  • Spa
  • Spa
  • Standard Apartment - Bathroom
  • Superior Double Room, City View - Bathroom
  • Spa
Spa. Image 1 of 45
1 / 45Spa
C/ Tarragona 8, Vitoria-Gasteiz, 01010, Alava, Spain
8.4.Very Good.
  • The Basque Country is one of my favorite places in the world. Vitoria is the more formal,…

    Apr 4, 2019

  • Perfect stay for our business trip. Clean and had everything we needed

    Jan 25, 2021

See all 46 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 145 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • In Arriaga-Lakua
  • Europa Conference and Exhibition Centre - 28 min walk
  • Estatua de Kent Follet - 34 min walk
  • Mural Eskuz-Esku Crecimiento - 34 min walk
  • Cathedral of Santa Maria de Vitoria - 35 min walk
  • Muralla / Harresia - 35 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Single Room, City View
  • Standard Twin Room, City View
  • Superior Double Room, City View
  • Apartment, 1 Bedroom, City View
  • Standard Double Room Single Use, City View

What’s around

Landmarks

  • In Arriaga-Lakua
  • Europa Conference and Exhibition Centre - 28 min walk
  • Estatua de Kent Follet - 34 min walk
  • Mural Eskuz-Esku Crecimiento - 34 min walk
  • Cathedral of Santa Maria de Vitoria - 35 min walk
  • Muralla / Harresia - 35 min walk
  • Palacio de Escoriaza-Esquibel - 36 min walk
  • Church of San Pedro Apostol - 36 min walk
  • Museo Fournier de Naipes - 37 min walk
  • Iglesia de San Vicente Martir - 38 min walk
  • Monumento a la Batalla de Vitoria - 39 min walk

Getting around

  • Vitoria (VIT) - 8 min drive
  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 7 min drive
  • Vitoria-Gasteiz Station - 7 min drive
  • Nanclares-Langraiz Station - 14 min drive
map
See on map
C/ Tarragona 8, Vitoria-Gasteiz, 01010, Alava, Spain

At a glance

Hotel size

  • This hotel has 145 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time noon-10:30 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 11:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered onsite self parking (EUR 14.00 per day)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking
  • Onsite garage

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals on site

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 500
  • Conference space size (meters) - 46

Services

  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 1
  • Elevator

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Braille signage

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Shower/tub combination
  • Hair dryer

Be entertained

  • 24-inch LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages and massages.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 8 per person (approximately)

Children and extra bedsPay at property

  • Guests must contact this property in advance to reserve cribs/infant beds

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Covered self parking costs EUR 14.00 per day
  • Parking height restrictions apply

Pool, spa, and gym (if applicable)Pay at property

  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

State tax ID - A01281187
This property is licensed under an applicable law.Property Registration Number HVI00382

Also known as

  • Exe Gran Hotel Lakua
  • Gran Hotel Lakua Hotel
  • Gran Hotel Lakua Vitoria-Gasteiz
  • Gran Hotel Lakua Hotel Vitoria-Gasteiz
  • Exe Gran Hotel Lakua Vitoria
  • Exe Gran Lakua
  • Exe Gran Lakua Vitoria
  • Gran Hotel Lakua Vitoria-Gasteiz
  • Gran Hotel Lakua
  • Gran Lakua Vitoria-Gasteiz
  • Gran Lakua
  • Gran Hotel Vitoria Gasteiz

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Gran Hotel Lakua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 14.00 per day.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from noon - 10:30 PM. Check-out time is 11:00 AM.
  • Yes, there's an onsite restaurant. Nearby restaurants include Green (3-min walk), Fulitu 2 (5-min walk), and La Fragua De Vulcano (7-min walk).
  • Gran Hotel Lakua has a fitness center and spa services.
8.4.Very Good.
  • 10.0.Exceptional

    Large modern hotel 2 miles from city centre. Rooms large and well equipped, excellent dining on site, good gym, underground car park not expensive. Easy to find from A1.The barman does a great gin and tonic!

    1 night trip, Sep 17, 2019

    Verified Expedia guest review

  • 6.0.Good

    4 estrella ( no 5)

    Es un hotel que no corresponde a las 5 estrellas. Es un 4 estrellas y punto. En el baño habian pelos. La cena muy correcta pero de 4 estrellas.

    Josep, 1 night business trip, May 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente hotel en todos los sentidos. La recepción un poco insulsa, entiendo que por estas fechas coronavíricas. El resto, de 10.

    Eduardo, 1 night business trip, Jan 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    maravilloso hotel

    excelente relacion calidad precio , trato amable y muy eficaz , habitación muy amplia , y aunque se encuentra en las afueras esto no supone un hándicap ya que la zona esta bien comunicada , ideal tanto para viajes de trabajo como en pareja o en familia

    Iñaki, 1 night trip, Dec 23, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Lukua

    Bel hôtel, un petit bémol concernant la tv qui est trop petit en rapport avec la taille de la chambre, il y a également que des chaînes espagnoles, le bouquet audiovisuel mériterait d’être plus fourni.

    Cyril, 1 night business trip, Nov 4, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Grande, espacioso, buena cafetería pero se vinieron muy arriba con las 5 estrellas. Vitoria no se merece un 5 estrellas asi.

    Joseba, 1 night romance trip, Sep 1, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Bonne établissement

    Hôtel à proximité de l autoroute AP1. Très pratique pour une halte. Établissement propre disposant d un parking surveillé. Bonne accueil, chambre de grande surface. Bon rapport qualité prix

    Zakaria, 1 night family trip, Aug 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Es un buen hotel y tiene un buen restaurante y cafeteria. En este hotel estuve varias noches en 2005 y por ello a día de hoy creo que le sobra una estrella o mas. Algunas cosas de la habitación necesitan ya una renovación.

    Felix, 1 night romance trip, Feb 21, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Hôtel calme

    Hôtel calme et confortable Wifi instable Restaurant de qualité moyenne Personnel souriant et avenant

    Marc, 1 night business trip, Feb 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Classe et silencieux

    2 night business trip, Sep 16, 2019

    Verified Hotels.com guest review

See all 46 reviews