Grandhotel Pupp

Photo gallery for Grandhotel Pupp

Primary image
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Grandhotel Pupp

Grandhotel Pupp

5.0 star property
Luxury hotel in Karlovy Vary with spa and indoor pool

9.0/10 Superb

535 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $134
Price available on 8/21/2022
Map
Mírové námestí 2, Karlovy Vary, 360 01
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Indoor pool and 2 spa tubs
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 15 min drive
  • Vaclav Havel Airport (PRG) - 97 min drive
  • Karlovy Vary Station - 11 min drive
  • Nove Sedlo u Lokte Station - 14 min drive
  • Karlovy Vary dolni n. Station - 28 min walk

About this property

Grandhotel Pupp

Enjoy your visit to Karlovy Vary with a stay at Grandhotel Pupp. You can visit the spa to indulge in deep-tissue massages, body wraps, or mani/pedis, and international cuisine is served at Grandrestaurant Pupp, which is open for breakfast, lunch, and dinner. This luxurious hotel also features an indoor pool, a fitness center, and a sauna. The bar and location get great marks from fellow travelers.

Languages

Czech, English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 228 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (1 per room)*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 20 per night)
  • Onsite valet parking (EUR 20 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Golf lessons nearby
  • Mountain biking nearby
  • Rock climbing nearby
  • Rafting nearby
  • Ski lessons nearby
  • Hot springs nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference space (12917 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1701
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • 18 holes of golf
  • An indoor pool
  • Full-service spa
  • 2 spa tubs
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Low-height counter/sink

Languages

  • Czech
  • English
  • German
  • Russian

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pupp Royal Spa. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Grandrestaurant Pupp - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bechers Bar - This cocktail bar specializes in international cuisine and serves dinner only. Open daily.
Club Mala Dvorana - This lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
Cafe Pupp - This café specializes in international cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.4 per person, per night. This tax does not apply to children under 18 years of age.
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 450
  • New Year's Eve (31 December) Gala Dinner per child: EUR 450 (up to 18 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 30 for adults and EUR 15 for children (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 55.0 per day

Pets

  • Pets are allowed for an extra charge of EUR 20 per pet (may vary based on length of stay)

Parking

  • Self parking costs EUR 20 per night
  • Valet parking costs EUR 20 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 3 years old are not allowed in the swimming pool or fitness facility
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Guests should be aware that during the New Year's Eve gala dinner a formal evening dress code is required.
Children under 12 years old are not allowed in the pool and spa after 6 PM.

Also known as

Grandhotel Pupp
Grandhotel Pupp Hotel
Grandhotel Pupp Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Hotel
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp Hotel Karlovy Vary

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Amazing hotel and Spa.
Sharon, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Rory, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charmaine, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Matthew F, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Iveta, 1-night trip
Verified Expedia guest review

2/10 Poor

The room we booked were fully booked and asked for the refund. They refused to give a refund and instead of the refund, offered downgraded to the room with better view without giving difference back or upgraded to the suite room which got the same poor view. they asked us to have a conversation with the manager but the manager can't speak English. 5star hotel, internationally famous hotel manager can't speak English! Also the nespresso machine wasn't cleaned at all and filled up with some water and tons of moist in the water tank which hasn't been cleaned for a while. Toilet amenities were used by previous guest and housekeeper didn't check and exchanged it to new one. Lack of service, dirty room condition, this hotel isn't worth it to visit at all.
Eungyeong, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Opulent and luxurious property; perfect for a romantic weekend. The spa was expansive and relaxing. The artisan cocktails in the hotel bar were delicious. Attentive and friendly staff. Convenient parking on the property. We will definitely stay at this gem again!
Jerome, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent! ... just room service
Everything was great except room service. Soup and the steak weren't covered and obviously cold which I was specially requested and pasta was definitely overcooked. Great hotel with great service ... just unfortunately room service. Even breakfast had slightly shrunk selection since our last visit in 2019 but I wouldn't mind that as I understand this is a related probably covid situation.
Martin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Truly amazing
Simply amazing. Really enjoyed the jacuzzis, spa and breakfast. The jacuzzis can get quite crowded in the afternoon.
Ana Clara, 1-night trip
Verified Hotels.com guest review