All hotels in Genoa, Italy
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Hotel Alexander, Genoa

3 stars
Via Bersaglieri D Italia 19GenoaGE16122Italy, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
2.6 / 5
Comfort
Uncomfortable
Room
Room is not nice
Cleanliness
Dirty
Amenities
Bad amenities
56See all 56 Hotels.com reviews
From 92 reviewsTripAdvisor Traveller Rating

Hotel Alexander, Genoa

Hotel Info: 866-539-8117

from $58
  • Triple Room
  • Double Room Single Use
  • Double or Twin Room
  • Quadruple Room
  • Triple Room (Winter)
  • Single Room
  • Quadruple Room

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)

Internet

  • Free WiFi in rooms

Transportation

Parking

  • Discounted offsite parking

Also known as

  • Alexander Genoa
  • Alexander Hotel Genoa
  • Hotel Alexander Genoa

Policies

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

Optional extras

Cribs/Infant beds are available for EUR 10 per night

WiFi is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Bar/lounge
  • 24-hour room service
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Library

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
More
  • In-room safe

Hotel Alexander, Genoa’s small print

Also known as

  • Alexander Genoa
  • Alexander Hotel Genoa
  • Hotel Alexander Genoa

Policies

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

Optional extras

Cribs/Infant beds are available for EUR 10 per night

WiFi is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.6 /5 from 56 reviews

Hotel Alexander, Genoa
Poor1.0 / 5
Not what we thought
We had to book this hotel on short notice because of some travel complications we had. The neighborhood is close to the Piazza Principe Train Station and the tour bus stop, but is less than desirable. It is right next to a main highway and there are lots of sketchy people that loiter in the plaza out front. When you go in the hotel, it just smells old and decrepit. The desk attendants spoke minimal English. They gave us a room on the sixth floor, and the elevator is only big enough for 1 person and some luggage, and only goes to the 5th floor, so this wasn't ideal for my wife and I. Plus, just looking at the elevator made me scared, so we took the stairs instead and noticed the old, stained carpet all the way up the stair case. When we got to our room with a double bed, we found that it was actually just two twin beds pushed together, so there was a nice gap in the middle of the mattresses. The Wifi didn't reach the 6th floor, so we had no internet. Also, partway through our night, the circuit breaker tripped and we lost power in our room. We had to hike all the way down to the lobby and have them come up and reset the breaker. Lastly, we were told on the site that they had breakfast, but when we went down the lobby in the morning, there was nothing to be found. 1 star.
1 night romance trip
Hotel Alexander, Genoa
Poor1.0 / 5
Disappointing Stay
The hotel was anything but 3 stars! One member of the staff was overbearing and argumentative. He yelled at my wife twice, once for asking to open the entrance door at 6am to walk the dog and a second time at checkout (although she did not understand his ramblings) to the extent that another male customer had to ask him not to yell at a woman. The room was dirty and had mold. The surrounding area was littered with garbage and graffiti. The only high point of the hotel is the 5 minute walk to the attractions. We have stayed at many hotels in Europe, and this was by far the worst. Would not recommend to a family or anyone with pets.
2 night family trip
Hotel Alexander, Genoa
Outstanding5.0 / 5
Value with position in Genoa
The perfect place to stay,.... position position position, everything is on your doorstep. Great value
3 night trip
Hotel Alexander, Genoa
Poor1.0 / 5
One of the worst hotels I have ever used
Very poor standard of accommodation, even for the price. Minimal breakfast, filthy carpets, uncomfortable bed, poor service, no porter, no attendant in the dining room, elevator limited to one adult and luggage per trip. Noisy, ineffective airconditioning. Need I say more. We stayed here on the recommendation of friends who stayed here 2 years ago, but I am sorry to say that we will not be recommending this hotel to anybody.
1 night trip
Hotel Alexander, Genoa
Poor1.0 / 5
The hotel was extremely dirty, no glasses in the room ,air conditioner was not working, reception staff need customer service
2 night family trip

See all reviews

Hotel Alexander, Genoa

Is the description of this hotel not correct? Tell us