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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults

Royale Chulan Kuala Lumpur

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free WiFi
  • Dry cleaning/laundry service
No. 5 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, 50450, Malaysia

Luxury hotel with 4 restaurants, near Pavilion Kuala Lumpur
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Malaysia may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Very nice hotel, booked at the start of the covid crisis, hotel was well equipped &…Feb 1, 2020
  • My stay was from Jan 31st to Feb 3rd. Check-in took 15 minutes, staff did not know what…Jan 30, 2020

Royale Chulan Kuala Lumpur

from $33
  • Superior Room
  • Deluxe Room
  • Premier Room
  • Royale Club
  • Studio Apartment
  • Executive Suite
  • Premier Suite
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms

What’s around Royale Chulan Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 10 min walk
  • KLCC Park - 11 min walk
  • Kuala Lumpur Convention Centre - 12 min walk
  • Berjaya Times Square - 16 min walk
  • Suria KLCC Shopping Centre - 17 min walk
  • Petronas Twin Towers - 19 min walk
  • Kuala Lumpur Tower - 21 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 45 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive
  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 5 min drive
  • Raja Chulan Station - 9 min walk
  • Bukit Bintang Station - 13 min walk
  • Imbi Station - 17 min walk

At a glance

Key facts

Hotel size

  • This hotel has 402 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Malaysia may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free onsite self parking

  • Onsite valet parking (MYR 25.00 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Spa tub
  • Sauna
Working away
  • Business center
  • Conference space
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Chinese
  • English
  • Hindi
  • Indonesian
  • Korean
  • Malay
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Telaga Bunga Spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Heritage Club and Lounge - This bar serves light fare only. Happy hour is offered.

Warisan Cafe - This buffet restaurant serves breakfast, lunch, and dinner.

Bunga Emas Restaurant - This theme restaurant specializes in Malaysian cuisine and serves lunch and dinner.

L'Heritage - This theme restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required.

Tai Ping Chinese Cuisine - This theme restaurant specializes in Chinese cuisine and serves lunch and dinner.

Royale Chulan Kuala Lumpur’s small print

Also known as

  • Chulan
  • The Royale Chulan Kuala Lumpur Hotel
  • The Royale Chulan Kuala Lumpur
  • Royale Chulan Kuala Lumpur Hotel
  • Royale Chulan Kuala Lumpur Kuala Lumpur
  • Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
  • Chulan Kuala Lumpur
  • Kuala Lumpur Royale Chulan
  • Royale Chulan
  • Royale Chulan Hotel
  • Royale Chulan Hotel Kuala Lumpur
  • Royale Chulan Kuala Lumpur
  • The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
  • Royale Chulan Kuala Lumpur Hotel

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of MYR 150.00 (subject to availability)

Valet parking costs MYR 25.00 per day

Buffet breakfast is offered for an extra charge of MYR 77 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Royale Chulan Kuala Lumpur

  • Does Royale Chulan Kuala Lumpur offer free cancellation for a full refund?
    Yes, Royale Chulan Kuala Lumpur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Royale Chulan Kuala Lumpur?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Royale Chulan Kuala Lumpur?
    Yes, there's free self parking.
  • Is there a pool at Royale Chulan Kuala Lumpur?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Royale Chulan Kuala Lumpur?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Royale Chulan Kuala Lumpur?
    You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge of MYR 150.00 (subject to availability). Express check-in and contactless check-in and check-out are available.
  • Are there restaurants at or near Royale Chulan Kuala Lumpur?
    Yes, there are 4 onsite restaurants, featuring Malaysian cuisine. Nearby restaurants include Kyochon 1991 (5-min walk), Suki-Ya (5-min walk), and Hakka Restaurant (6-min walk).
  • What is there to do at Royale Chulan Kuala Lumpur and nearby?
    Royale Chulan Kuala Lumpur has 3 bars, a nightclub, and a spa, as well as an outdoor pool and a health club.

Recent reviews

Very Good 8.2 From 322 reviews

Very Good 8.0
After reading the reviews for this hotel I almost cancelled my reservations. Yes, they need to up their game especially housekeeping. Yes, they need to put a bunch of money into remodeling. I am sure the hotel was quite luxurious at one time. But I enjoyed my stay here. I was upgraded to a junior suite thanks to Expedia gold membership. The room was huge. The pool was large and nice. There is no longer a view of the twin towers from the hotel. The gym was tiny but adequate. The club lounge is very nice and not many people choose to use it. It has several different styles of seating and was a nice place to have a glass of wine and watch a movie in the evening. I had read a review that said there was no alcohol served and was disappointed but there was wine and several kinds of cocktails. The hotel is very conveniently located but with the construction going on it is tricky to get around but not a horrible problem. I had also read reviews of a bad breakfast with not much variety. This was also not true when we were there. There is a huge variety of Western or local foods for breakfast. All in all the Royal Chulan was a nice stay for the price.
traveler, us4 night romance trip
Exceptional 10.0
Worked out
How does hotels.com communicate Gold VIP benefits to your booked hotels? Answer, not well. Booked a second stay at RC and at first got a dated "superior" room. Dirty carpet, sink slow to drain, bathroom with no privacy behind wooden slats. Thanks to Royale Chulan management our room was changed to deluxe. Charming property in good location with excellent breakfast.
TERENCE, us4 night trip
Exceptional 10.0
Was comfortable great value I love to visit again
FRYAL, us3 night trip
Very Good 8.0
Good rooms excellent food and hotel appearance convenient location
us3 night family trip
Fair 4.0
First the good: the staff and management were to notch. They were very accommodating and offered a true 5 star experience. Now the bad: outside of the first floor, the rooms were run-down: faded paints, caulking with mold, and lower luminosity light bulbs to help reduce the likelihood of noticing it. And now for the terrible: our room appeared to been used by a different guest and then made up to appear as if everything was clean and fresh: the bed sheet had a large stain on it (it didn't appear to be human fluids, but perhaps food), the skirt on the bed had a stain on it, the rug had stains on it, and the pillow cover looked as if someone with greasy hair had slept on it. My wife said she thought the toilet appeared unclean (I didn't see it but take her word for it). Fortunately, when this was brought up to management, they quickly addressed all of the issues, and followed up to insure everything was to expectations.
Christopher, us3 night trip
Good 6.0
Overall the hotel is nice, it's a big complex. However, I'm giving it a lower rating as it didn't meet expectations. Service was fairly average, and I expected more from a luxury hotel. I asked for a late checkout because I wasn't feeling well, and they said they could give me 20 minutes. When I tried to explain more they just said thank you and hung up. No upgrade was offered. I had a good size room but right next to elevators. There were tiny ants all over the room, and stains on some of the bedding covers, which could have been blood. Just a couple spots, but still.
LT, us2 night trip
Fair 4.0
B.fast poor
Just when I got to my room i tried to go to bed i had dirty bed sheets house keeper came changed the bed blood stains that how bed it was
us4 night romance trip
Exceptional 10.0
Great stay in KL
Luxury hotel with spacious rooms and a delicious and varied breakfast buffet. Very convenient to shopping malls, restaurants and public transportation
Lawrence, us4 night trip
Very Good 8.0
Recommended
Hotel has the classic malaysian royal ambience. Nice place with nice rooms . Only thing the traffic to reach here is terrible 😋
SITI RABIAH, us1 night romance trip
Very Good 8.0
Rooms and other facilities are spacious and glamorous: Buffet Breakfast is diverse and welldone, and so is the cafe. Rooms are clean but the bathrooms need close detailed attention, and effective drainage.
Joseph, us3 night family trip

Royale Chulan Kuala Lumpur