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1 room, 2 adults

Royale Chulan Kuala Lumpur, Kuala Lumpur

5-star5 stars
No. 5 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, 50450, Malaysia

Luxury hotel with spa, near Pavilion Kuala Lumpur
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 2,812 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Location
Great location
Breakfast
Tasty breakfast
Food
Delicious food

Royale Chulan Kuala Lumpur, Kuala Lumpur

from $66
  • Superior Room
  • Deluxe Room
  • Premier Room
  • Royale Club
  • Studio Apartment
  • Executive Suite
  • Premier Suite
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms

What’s around Royale Chulan Kuala Lumpur, Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 10 min walk
  • Kuala Lumpur Convention Centre - 12 min walk
  • KLCC Park - 12 min walk
  • Berjaya Times Square - 16 min walk
  • Suria KLCC Shopping Centre - 17 min walk
  • Petronas Twin Towers - 19 min walk
  • Kuala Lumpur Tower - 21 min walk

Getting around

  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 45 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive
  • Kuala Lumpur Titiwangsa Station - 9 min drive
  • Kuala Lumpur Salak Selatan KTM Komuter Station - 12 min drive
  • Kuala Lumpur Sentul KTM Komuter Station - 13 min drive
  • Raja Chulan Station - 9 min walk
  • Bukit Bintang Station - 14 min walk
  • Imbi Station - 17 min walk

At a glance

Key facts

Hotel size

  • This hotel has 402 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

  • Free nearby parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Spa tub
  • Sauna
Working away
  • Business center
  • Conference space
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Hindi
  • Indonesian
  • Korean
  • Malay
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Telaga Bunga Spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Heritage Club and Lounge - This bar serves light fare only. Happy hour is offered.

Warisan Cafe - This buffet restaurant serves breakfast, lunch, and dinner.

Bunga Emas Restaurant - This theme restaurant specializes in Malaysian cuisine and serves lunch and dinner.

L'Heritage - This theme restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required.

Tai Ping Chinese Cuisine - This theme restaurant specializes in Chinese cuisine and serves lunch and dinner.

Royale Chulan Kuala Lumpur, Kuala Lumpur’s small print

Also known as

  • Chulan
  • The Royale Chulan Kuala Lumpur Hotel
  • The Royale Chulan Kuala Lumpur
  • Royale Chulan Kuala Lumpur Hotel
  • Royale Chulan Kuala Lumpur Kuala Lumpur
  • Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
  • Chulan Kuala Lumpur
  • Kuala Lumpur Royale Chulan
  • Royale Chulan
  • Royale Chulan Hotel
  • Royale Chulan Hotel Kuala Lumpur
  • Royale Chulan Kuala Lumpur
  • The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
  • Royale Chulan Kuala Lumpur Hotel

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Late check-out can be arranged for an extra charge of MYR 150.00 (subject to availability)

Valet parking costs MYR 25.00 per day

Buffet breakfast is offered for an extra charge of MYR 77 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very Good 8.4 From 462 reviews

Very Good 8.0
Worth the stay!
It has a grand entrance and lobby but it is rather dated. This establishment has worked hard in trying to maintain high standards in service and quality and this in itself is a feat in Malaysia. Kudos to the team. Service was very good. Checking in was smooth and pleasant. Room was both clean and comfortable. Room amenities and toiletries were more than adequate. Breakfast spread was wonderful. Unfortunately, some of the staff at this hotel speak little to no English. Although they smile and nod I find they simply cannot grasp nor comprehend simple questions or requests. Called the concierge the first evening asking for a shaving kit and an extra towel. He said yes but nothing happened. I had to call again the next morning and the person understood what I needed. For a hotel smack in the middle of Kuala Lumpur it's alarming. Location is great! Walking distance to KLCC, Pavilion mall and food and beverage outlets. Great price and good value! Recommended!
Richard, my2 night trip with friends
Fair 4.0
First the good: the staff and management were to notch. They were very accommodating and offered a true 5 star experience. Now the bad: outside of the first floor, the rooms were run-down: faded paints, caulking with mold, and lower luminosity light bulbs to help reduce the likelihood of noticing it. And now for the terrible: our room appeared to been used by a different guest and then made up to appear as if everything was clean and fresh: the bed sheet had a large stain on it (it didn't appear to be human fluids, but perhaps food), the skirt on the bed had a stain on it, the rug had stains on it, and the pillow cover looked as if someone with greasy hair had slept on it. My wife said she thought the toilet appeared unclean (I didn't see it but take her word for it). Fortunately, when this was brought up to management, they quickly addressed all of the issues, and followed up to insure everything was to expectations.
Christopher, us3 night trip
Very Good 8.0
Five star hotel, unhelpful concierge, bad location
Great luxurious hotel. Friendly helpful staff at refeption withe the exception of the concierge. Concierge was unfriemdly, lacked knowledge and unhelpful indeed. Answer is always dont know, when its their job to find out for you, and sneared at me when I asked for a map of just Bukit Bintang. Warisan Cafe - the international cafe was excellent with the food. Satay however was unedible hard and not authentic; get better ones in a western countries. I was charged for it eventhough I told them to advise the kitchen and I didnt finish the dozen that I ordered (ionly thing I ordered ala carte that night); i basically starved that night. Location is not a 2-5 minute walk as specified on some websites! Its more like 10-15minutes from hotel to right into the Pavillion as one has to use the pedestrian bridge to cross. Suggestion do not use the taxi services as 1) there's a surcharge of $6 as its taken from outside the hotel. Drivers are lacking in knowledge of area thats why they lazily hang out st the hotel and make money out of tourists instead. Just hail a taxi from the road or use Grab Taxi. The young lady running all thevresrsurants upstairs was rather unwelcoming. I would not return.
auOther trip
Exceptional 10.0
The room, bed , food, area, staff was good & excellent. Things that is not ok; such as the plugs (ours all plugs is not in good condition), the shower have some problems too ( to switch the shower have problem), and my opinion on tv channels as for now like AirBnB they have two selections Netflix & Astro which give guest more options of movies to choose! Just my opinion. Other than that maybe a lil bit touch up on the rooms and all Okey!
myOther trip
Exceptional 10.0
Big room, comfortable stay and birthday upgrade
For celebrating birthday here we received a room upgrade and were served some cake and a fruit basked. That was very nice. The room was very spacious and had a nice balcony. We liked the big bathroom a lot and the bed was very comfortable. The service was also very nice but the hotel needs some better maintenance. For example the food menu is very worn and doesn't look presentable anymore.
sg1 night family trip

Royale Chulan Kuala Lumpur, Kuala Lumpur

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