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Hotel Willow Banks, Shimla

4 stars
Near Tourism Lift, The MallShimlaHimachal Pradesh171001India, 800-491-6126
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Good3.1 / 5
Wellness
Great wellness & sports facilities
Bar
Bar is awesome
Value
Value for money could be better
WiFi
WiFi system needs upgrading
11See all 11 Hotels.com reviews
From 430 reviewsTripAdvisor Traveller Rating

Hotel Willow Banks, Shimla

Hotel Info: 866-539-8117

from $79
  • Premium room
  • Super Deluxe
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 45 rooms

Arriving/leaving

  • Check-in time 1 PM-5:30 PM
  • Check-out time is noon
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Also known as

  • Hotel Willow
  • Hotel Willow Banks
  • Hotel Willow Banks Shimla
  • Willow Banks
  • Willow Banks Hotel
  • Willow Banks Shimla

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 4000
  • New Year's Eve (31 December) Gala Dinner per adult: INR 4000

Optional extras

Breakfast is offered for an extra charge of INR 865 per person (approximately)

Babysitting/childcare is available for an extra charge

High-speed Internet access (wired) is available in public areas for INR 150 per hour (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Health club
  • Indoor tennis court
  • Spa services on site
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business center
  • One meeting room
Services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
Facilities
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free newspaper
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Hotel Willow Banks, Shimla’s small print

Also known as

  • Hotel Willow
  • Hotel Willow Banks
  • Hotel Willow Banks Shimla
  • Willow Banks
  • Willow Banks Hotel
  • Willow Banks Shimla

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 4000
  • New Year's Eve (31 December) Gala Dinner per adult: INR 4000

Optional extras

Breakfast is offered for an extra charge of INR 865 per person (approximately)

Babysitting/childcare is available for an extra charge

High-speed Internet access (wired) is available in public areas for INR 150 per hour (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 11 reviews

Hotel Willow Banks, Shimla
Excellent4.0 / 5
Hotel was under construction so noisy and dusty. Restaurant (temporary) was dark and un inviting. I'm sure the new one will be good.
3 night romance trip
Hotel Willow Banks, Shimla
Fair2.0 / 5
Bad stay due to service.
The stay was bad. Hotel is located on a road that doesnt allow any cars. Had to hire someone to help carry our luggage up steep flights of stairs on a hill at midnight. Next, the hotel gave us the wrong room. I had specifically booked with requirements for two beds, however, we were given one large bed. Tried to change it but they would not allow or did not have any available. Not sure if hotels.com or the hotel is to blame for the mess up. The water jug and tea pot in the room leaked from the bottom, and we had very little temperature control. The breakfast is not free and menu was confusing enough plus the waiter gave us the wrong information and we ended up spending more money for okay food. The hotel services like spa, gym and game room close by 8 pm which I felt was unnecessary. The front desk staff were not very helpful, some kept us waiting while they took care of personal legal issues over hotel phone. Overall the value of the hotel was not worth the price we paid. Would not stay there again.
2 night family trip
Hotel Willow Banks, Shimla
Fair2.0 / 5
Hotel willow banks ... Ridiculous place to stay
Ridiculous hotel for stay. Only location is good and adjoining Simla cafe is excellent. Service is bad and food quality below average. Not at all a value for money. Good for travelers who want to stay on the mall and ready to compromise on everything else in terms of hotel.
3 night business trip
Hotel Willow Banks, Shimla
Excellent4.0 / 5
Good
overall it was a good stay. Repair\renovation was going which was creating noise
2 night romance trip
Hotel Willow Banks, Shimla
Poor1.0 / 5
bad experience
no ambience construction work was creating terrible noise not clean hotel even not value for money at all wifi did not wrk no tea coffee I room
1 night business trip

See all reviews

Hotel Willow Banks, Shimla

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