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The Pacific Sutera Hotel, Kota Kinabalu

5 stars
1 Sutera Harbour BoulevardSutera Harbour, Kota KinabaluSabah88100Malaysia, ‏‎800-491-6126
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Excellent4.2 / 5
Pool
Great pool
Breakfast
Tasty breakfast
Amenities
Great amenities
Vibe
Decent vibe
464See all 464 Hotels.com reviews
From 2,021 reviewsTripAdvisor Traveller Rating

The Pacific Sutera Hotel, Kota Kinabalu

Hotel Info: 866-539-8117

from $149
  • Deluxe Room, Golf View
  • Executive Suite
  • Junior Suite
  • Club Room, Golf View (Pacific)
  • Deluxe Room, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 500 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free area shuttle

Also known as

  • Hotel Pacific Sutera
  • Pacific Sutera
  • Pacific Sutera Hotel
  • Pacific Sutera Hotel Kota Kinabalu
  • Pacific Sutera Kota Kinabalu
  • Sutera Hotel
  • Sutera Pacific
  • Sutera Pacific Hotel

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for MYR 130 per night

Breakfast is offered for an extra charge of MYR 55++ per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • On private beach
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Golf course on site
  • Indoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Scuba diving nearby
  • Snorkeling nearby
  • Marina on site
  • Beach towels
  • Swim-up bar
  • Health club
  • Outdoor tennis courts - 3
  • Pool sun loungers
  • Tennis on site
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms 10
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1999
  • Elevator/lift
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Body Senses By Mandara has massage/treatment rooms. Services include massages, facials, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Silk Garden - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner.

Cafe Boleh - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open 24 hours.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Health club
  • Indoor tennis courts - 3
  • Marina on site
  • Outdoor tennis courts - 3
  • Tennis on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site

Nearby

  • Scuba diving nearby
  • Snorkeling nearby

The Pacific Sutera Hotel, Kota Kinabalu’s small print

Also known as

  • Hotel Pacific Sutera
  • Pacific Sutera
  • Pacific Sutera Hotel
  • Pacific Sutera Hotel Kota Kinabalu
  • Pacific Sutera Kota Kinabalu
  • Sutera Hotel
  • Sutera Pacific
  • Sutera Pacific Hotel

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for MYR 130 per night

Breakfast is offered for an extra charge of MYR 55++ per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 464 reviews

The Pacific Sutera Hotel, Kota Kinabalu
Excellent4.0 / 5
Great choice!!!!
Quite a lovely hotel, rooms were a nice large size with separate shower/tub and the pool area was great. Hammocks were set up all over the property to enjoy and had a nice relaxing environment. Initially the budget price made me shy away but I was very pleasantly surprised by the accommodations and property. I definitely would recommend staying at the Pacific Sutera.
4 night business trip
The Pacific Sutera Hotel, Kota Kinabalu
Excellent4.0 / 5
Great Stay
Friendly staffs, good location, but a bit old
1 night family trip
The Pacific Sutera Hotel, Kota Kinabalu
Outstanding5.0 / 5
One of the bests
My wife and I went hotel hopping and found Pacific Sutera to be the best of the lot. We were upgraded to a room with amazing view of the harbour. The resort itself has an impressive golf course, private beach, outdoor pool and tennis courts--great place to bring family. Only knock was their breakfast which wasn't all that appetizing and perhaps theirbdistance from city center, although there is a charter bus hourly.
1 night romance trip
The Pacific Sutera Hotel, Kota Kinabalu
Fair2.0 / 5
The Pacific Sutera overall
We planned to stay at Sutera for two nights but left after first. Hotel itself isn't do bad but the other guest were too noisy and you can actually hear quite well what is going on next door. Cannot recomment. We paid advance gor two nights and left in the morning just because of the noise. Buffe breakfast ok for asian, not for westener.
2 night romance trip
The Pacific Sutera Hotel, Kota Kinabalu
Outstanding5.0 / 5
good overall
I stayed 3 nights for a business trip. This hotel is full of Korean tourists, and the hotel had Korean-speaking staff, which was convenient for me, also a Korean. Breakfast was included and almost like Chinese, so so, as good as other ordinary hotels. The location is good, near the city. Outdoor pool is large and has nice view of sunset. Pool side bar is not so good but expensive. Bathroom needs some upgrades.
3 night trip

See all reviews

The Pacific Sutera Hotel, Kota Kinabalu

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